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Explain conflict management
Conflict Management Styles
Conflict Management Styles
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Conflict Resolution Conflict is part of human existence. The world is filled with conflicts in all realms of life. Evidence of unresolved conflicts in greater scale are the chaos around the world that we hear and see from the daily world news. Everyday we experience some sort of conflict that are either insignificant or relatively important whether we are at home, at school, at a coffee shop, or at work. The workplace usually has a diverse group of employees from all walks of life, culture, and family background. Any differences that arise from a diverse group could result to a conflict. Therefore, it is imperative to better understand the influences and styles of conflict and implement a conflict resolution process as part of organizations culture. “Conflict is defined as a disagreement through which the parties involved perceive a threat to their needs, interests, or concerns” (online training solution). Organizations typically view conflict as normal part of organization life and a way of embracing numerous opportunities for growth by improved understanding. In addition, there is a tendency of viewing conflict as a negative and costly experience. Incidents of conflict are somewhat common to hear but th... ... middle of paper ... ...ct and assist parties to identify the style that they tend towards when conflict arises. By understanding individuals conflict styles, it is much easier to take positive approach and resolve the conflict effectively. References Academic Leadership Support. Online Training Solution. Retrieved April 4, 2008, from http://www.ohrd.wisc.edu/onlinetraining/resolution/index.asp CCR International. About Workplace Conflict. Retrieved April 4, 2008, from http://www.conflictatwork.com/conflict/cost_e.cfm Medical Group to Pay Doctor over Wrongful Termination. 10news.com. Retrieved April 4, 2008, from http://www.10news.com/investigations/15347218/detail.html MindTools. Conflict Resolution. Retrieved April 4, 2008, from http://www.mindtools.com/pages/article/newLDR_81.htm Wikipeda Free Encyclopedia. Retrieved April 4, 2008, from www.wikipedia.org
Conflict Resolution: Understand to Achieve. Whenever people unite to work as a team for anything more than a brief duration, some conflict is normal, and should be expected (Engleberg, Wynn & Schutter, 2003). Because of the inevitability of conflict, being able to recognize, address, and ultimately resolve it is vitally important, since unresolved conflict may have undesirable effects, including reduced morale, or increased turnover (De Janasz, Dowd & Schneider, 2001). Just as conflicts within team environments vary, so do methods for resolving them.
Huan, L. & Yazdanifard, R. (2012). The Differences of Conflict Management Styles and Conflict Resolution in Workplaces. Business & Entrepreneurship Journal. 1(1), 141-155.
While Mike believes that conflict is a normal part of any organization, and the real challenge is how one deals with it. He then provides you with his “5 Keys of Dealing with Workplace Conflict,” (Myatt, 2012) which are: “Define Acceptable Behavior, Hit Conflict Head-on, Understanding the WIIFM Factor, The Importance Factor, and View Conflict as Opportunity.” (Myatt, 2012) What I have learned for this article is, that in order to be a good leader, you need to know how to deal with conflict, employ effective conflict resolution, while also avoided unnecessary
Conflict is something everyone experiences in their daily lives; it can happen amongst person’s and their friends, family, and coworkers. Conflict occurs when individuals have a disagreement on a person’s values and beliefs, which could relate to religious or political views. Each person handles conflict differently depending on their personal values, interpretation, and the environment
Conflict Management can often be the toughest task for a leader to handle. It involves dealing with inter-personal and intra-personal conflict. As a team leader of a technical event called Pulse’09 at my university, I had to deal with conflicts on a regular basis. Conflicts usually arise either due to lack of effective communication, different ideologies, lack of resources or due to task interdependence [3]. It was by far my most life changing experience as it taught me the reason behind conflicts and the way to resolve them. In this paper, I will be talking about the way I dealt with conflicts and managed them, the impact they had on the team performance and what I could do to improve my leadership by contrasting my experience to the class readings.
Conflicts in the workplace are one of the most challenging managerial tasks because of the differences in people’s morals and principles (Mayhew, 2013). It’s a double-edged sword because managers needed to use his person skills to gain the confidence of his subordinates and at the same time, be firm and bold in upholding company policies (Mayhew, 2013). An effective manager handles potential issues with a precautionary approach, keeping in mind that conflicts may arise due to diversity of opinion, values, and individual backgrounds (Mayhew, 2013).
Four sources of conflict presented by Lamberton & Minor (2014) are content, values, negotiation-of-selves and institutionalized will be discussed. Awareness of and knowing what causes conflict is important in strategizing ideas and plans to resolve them. Explanations and examples of these four sources will follow. The outcome and process of resolving conflict can affect what direction and success we achieve personally and
Many people enjoy working or participating in a group or team, but when a group of people work together chances are that conflicts will occur. Hazleton describes conflict as the discrepancy between what is the perceived reality and what is seen as ideal (2007). “We enter into conflicts reluctantly, cautiously, angrily, nervously, confidently- and emerge from them battered, exhausted, sad, satisfied, triumphant. And still many of us underestimate or overlook the merits of conflict- the opportunity conflict offers every time it occurs” (Schilling, nd.). Conflict does not have to lead to a hostile environment or to broken relationships. Conflict if resolved effectively can lead to a positive experience for everyone involved. First, there must be an understanding of the reasons why conflicts occur. The conflict must be approached with an open mind. Using specific strategies can lead to a successful resolution for all parties involved. The Thomas-Kilmann Conflict Mode Instrument states “there are five general approaches to dealing with conflict. The five approaches are avoidance, accommodation, competition, compromise, and collaboration. Conflict resolution is situational and no one approach provides the best or right approach for all circumstances” (Thomas, 2000).
Before understanding how to deal with conflict, one must understand what conflict is. Conflict can be defined as, “any situation in which incompatible goals, cognitions, or emotions within or between individuals or groups lead to opposition or antagonistic interaction” (Learning Team Toolkit, 2004, pp 242-243). Does the idea of conflict always have to carry a negative connotation? The growth and development of society would be a great deal slower if people never challenged each other’s ideas. The Learning Team Toolkit discusses three different views of conflict: traditiona...
“To live anyhow is better than not at all” (Chekhov 1) , the short story, The Bet commenced with the conflict when the person had no choice but to choose between the death penalty or life in prison. The Bet was originally written by Anton Chekhov, a profound Russian short-story writer who concentrated a lot on human values and the reflection of the extravagantly selfish Russian nobility. And through The Bet he was able to express all those ideas in two sides, the banker and the lawyer with the conflict along the story line.
Thomas, K. W. (1992). Conflict and conflict management: Reflections and update. . Journal Of Organizational Behavior, 13(3), 265-274.
According to McShane and Von Glinow, conflict is “a process in which one party perceives that his or her interests are being opposed or negatively affected by another party” (328). The Conflict Process Model begins with the different sources of conflict; these sources lead one or more parties to perceive that a conflict exists. These perceptions interact with emotions and manifest themselves in the behavior towards other parties. The arrows in the figure illustrate the series of conflict episodes that cycle into conflict escalation (McShane and Von Glinow 331-332).
Conflict has always been part of our everyday life. Different people have different ways of seeing life; based on their own cultures, traditions, values, norms, gender, views and attitudes. We are always surrounded by conflicts, whether it’s with our family members, friends or coworkers. Conflicts can be both positive as well as negative. But it has always been mis-conceptualized and mislabeled as a negative. A conflict between two persons can take place not only on the basis of cultures and genders, but it can also relate on your living standard at home or nature of your work. Moreover, certain people have their own worldviews - how certain people should act and think in the society and they think their views is the correct path. These things create conflict within people and society which can be either good or bad.
(Asawo, 2011). Conflict can occur in any setting and as leaders in organizations guide and
Swinton, Lyndsay (2006). Workplace Conflict Management: Strategy for Successful Resolution. Retrieved November 14, 2010 from http://www.mftrou.com/workplace-conflict-management-strategy.html