Organizational Behavior Case Study

Organizational behavior is directed to understanding, interpreting, and enhancing the behaviors and attitudes of the individuals and groups present in organizations. The concepts of organizational behavior can be applied to a multitude of organizational problems that can occur in corporate, educational, institutional, and other team settings.

An instance of an organizational problem that I have experienced is when my company made the transition from a paper filing system to an electronic filing system. There were many difficulties that emerged when the company began to make the transition to this new filing system. There was a lack of distinct leadership, poor training, severe miscommunication, and employee resistance. These problems could have been mitigated or avoided had organizational behavior been taken into account.

One problem that occurred when trying to make the transition from paper to electronic filing was that many employees were resistant to change. Many employees were reluctant to adapt to a new way of doing things because they believed paper filing was easier and that they already had a process of filing that worked for them. The employees were hesitant to try a new way of filing and were unwilling to learn the new filing system due to the fact that they were comfortable

The managers of different departments within the organization were not communicating with each other and were directing their workers to save files using conflicting methods. The senior managers who decided that paperless filing was something the company should pursue left the department managers to their own devices and did not provide clear direction in order to facilitate the transition. This lack of direction exacerbated the communication problems and led to many employees being confused and uncertain that this new filing system would be