Computerized Provider Order Entry Pre-Deployment Evaluation Plan

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In an effort to improve clinician workflow and enhance patient safety, a healthcare facility has purchased and will soon be introducing a computerized provider order entry (CPOE) system for use within the electronic health record. A pre-deployment evaluation plan will permit the informatics team to appraise the usability of the CPOE and provide administrators with valuable data regarding its successful implementation. This paper describes the formation of this evaluation plan including the goals, methodology, and tools to be used. The final sections cover the ethical implications and dissemination of findings, along with the limitations and opportunities that the study provides.
Goals of Evaluation Plan and the PICO Question
The practice of evaluation is done to uncover empirical data that will guide decision-making and enhance the knowledge base on the topic of interest. The first, and arguably most important step in conducting an evaluation is determining the perspective from which data will be gathered. Several approaches exist and there is never a right or wrong method; however, predefining the evaluation objectives is crucial to discovering relevant conclusions (Friedman & Wyatt, 2006). Since this evaluation is occurring prior to implementation and is aimed at improving workflow, the desired goal is obtaining clinicians’ perceptions of usability of the most critical components of the CPOE.
Determining which components are most critical is accomplished by conducting a current literature search. Formulation of a “PICO [question] can make it easier to identify search concepts and appraise the results retrieved from database searches” (Polly Beam, n.d., para. 1). The PICO frameworks defines the population, intervention...

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