Communication in the field of pharmaceutics is very important. It is important to understand how and what forms of communication best fit for your practice setting. To name a few simple and appropriate gestures, patient counseling, verbal and non-verbal all play vital roles in forming quality relationships and understanding of the pharmacy world around us.
What we are trying to say is not always what the listeners hears. It is important to be as clear and precise with your answers as possible and it up to both parties to speak up if further explanation need be obtained. They say the voice is the selling feature of the individual. From our voices a person can tell if we are friendly, timid, or even a little spontaneous. A key to remember is how you make your voice fluctuate and add emphasis to spoken word. This can make you sound for enthusiastic on the job even if you are having a terribly long day. Also, your volume, which is very important as on a daily basis a pharmacist will deal with a variety of people of the community with hearing issues and elder age. Basic principles that pharmacy schools attempt to teach is communication should be prompt, and we respond to others quickly. Try to organize your thoughts and make certain you understand what you might be saying before saying. (Wick pg. 131) Remember that you have other resources in the pharmacy and it is okay for a pharmacist to say “ pardon me while I research this (drug/side effects) and gain a further understanding before I go on.” Accredited Intuitions of Pharmacy also preach that non-verbal is also important, such as eye contact, facing the guest and giving full attention and assertiveness. This will make the person feel more comfortable and an enhanced exper...
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Furthermore it’s very important not to judge the patient pertaining to what they may have to say. Good communication helps nurses build a relationship with their patient. Linking my personal experience from the clinical area relates to the practical side of nursing. It is necessary for communication between the nurse and the patient to be clear, understandable, appropriate and
This service is experienced, documented, evaluated and paid for as Pharmaceutical Care. Pharmaceutical Care consists of a philosophy of practice, patient care process as well as a patient management system. Pharmaceutical Care has common integrated vocabulary consistent with other patient care practices such as medicine, dentistry and nursing. Philosophy of pharmaceutical care consists of a description of the social need for the practice, a concise and clear statement of individual practitioner responsibilities to meet this social need, the expectation to be patient-centered and the requirement to function within the caring paradigm. This philosophy of practice is expected and practiced by all health care professionals. The patient care processes must be consistent with the patient care processes of all other health care providers. These processes include the assessment of the client’s pharmaceutical needs, a health care plan that is constructed to meet the specific needs of the client and a process in which evaluates the health care plan to gauge the efficacy of decisions made and actions taken. Pharmaceutical care management system includes all resources needed to manage the client’s needs, which include the space provided, such as a clinic or hospital, an appointment system for patients, appropriate and ethical documentation, reporting of patient care, evaluation of decisions made and actions taken and payment of service
In this assignment, I am going to review four cases, which will require a number of different communication skills focusing primarily on; developing a therapeutic relationship, communicating assertively, communicating effectively with an individual with a disability/impairment and communicating with individuals from another culture. I will discuss building a therapeutic relationship and effective communication with each patient.
Students at the University of Pittsburgh School of Pharmacy are offered a four-year S.L. opportunity as part of the Pharm D. program. All of the participants report having an increase in their writing and oral communication skills, having a better understanding of those in need, and an increase in confidence in the work environment (Bartelme, Ticcioni, and Janke 1). Through these experiences, students are able to apply what they have learned in the classroom to real-life experiences. Experience constructs a good resume and creates a fo...
B. Berston M.D. once said: " ... a funny thing happens to medical students on their way to becoming physicians: they forget how to hold a conversation." I believe that my ability to communicate makes me well suited to pursue a medical career. While I possess the strong science background necessary for success in the profession, I also consider myself a " people" person. As a waiter and bartender, I dramatically improved and expanded my communication skills since I was constantly meeting new people and discussing different topics. Because people constantly disclosed thei...
“Communication is the heart of nursing… your ability to use your growing knowledge and yourself as an instrument of care and caring and compassion” (Koerner, 2010, as cited in Balzer-Riley, 2012, p. 2). The knowledge base which Koerner is referring to includes important concepts such as communication, assertiveness, responsibility and caring (Balzer-Riley, 2012). Furthermore, communication is complex. It includes communication with patients, patient families, doctors, co-workers, nurse managers and many others. Due to those concepts and the variety of people involved, barriers and issues are present. Knowing how to communicate efficiently can be difficult.
Communication plays a major role in preventing and resolving behavior problems and enhancing your patient’s quality of life by allowing them to feel, even when they no longer know or recognize those around them that they are in the midst of people who care about them and are concerned about their physical and emotional well being.
Many graduates from LLU School are actively involved in the medical field. The environment surrounding LLU University provides pharmacy students with ample opportunities to serve the co...
The ability to communicate is a very important skill and a vital part of the job. Nurses speak to people of varying educational, cultural and social backgrounds and must do so in an effective, caring and professional manner. Communication in the nursing profession is not that simple. The possibility of sending or receiving incorrect messages frequently exists. It is essential that we know the key components of the communication process; a sender, a receiver, and a message. We need to be about improving our skills, and aware of the potential problems that exist with errors in communication. Interpersonal skills include; verbal and non-verbal communication, listening skills, negotiation, problem solving, decision-making, and assertiveness. They are life skills that we use every day to communicate and interact with other people, both individually and in
Compounded with other health issues, he was prescribed with a myriad of medications, ranging from hypertension and blood thinner to bladder spasm drugs. As I watched my aunt, who is a pharmacist, educating my elderly grandfather on polypharmacy, it sparked my interest in pharmacy as I researched all the medicines to get familiar with grandfather’s treatments. To get some insight and explore if this field is right for me, I applied and was offered the opportunity to shadow a pharmacist at UC Davis Hospital. This gave me a first glimpse of how vital pharmacists are in helping patients to recover and stay healthy, and this experience has solidified my desire to be a
The first role of communication in the pharmacy I think is important is having strong customer service skills. When the patient walks up to the counter or the drive-thru to drop off a prescription, we as pharmacy technicians need to be able to provide great customer services skills so that the patients have trust in that there medication will be filled correctly and in timely order. We must communicate with the patients to make sure that all there information and insurance information is correct in the patient profile so we know and they know that they are going to get the correct
I pleased to apply to the PharmD program as the program is one area that corresponds to my career dreams. Being part of this program gives one the opportunity to gain an excellent experience in working and collaborating with various health care providers in the ward. But more importantly, it facilitates a practical environment in dealing more closely with patients. Hence, it helps to provide the ultimate health care services to patients. Also, it permits me to carry on gaining different knowledge, skills, and values in addition to those I have already developed during my undergraduate studies. My interest in being a clinical pharmacist was first aroused during my SPEP rotation in the hospital setting where I was really impressed with the role of clinical pharmacists who provide a consistent process of patient care with healthcare teams to maintain the appropriateness, effectiveness and safety of the medication use. Unlike a pharmacist, a clinical pharmacist has a more diversified responsibilities and closeness to direct patient care. Moreover, provides
“Effective communication is the foundation for any relationship in healthcare…” (Windover, Boissy, Rice, Gilligan, Velez, & Merlino. 2014) Without communication, it is challenging to get things done because no one knows what the other people in the group are thinking. For some, communication does not come naturally. For this reason, there are articles on how to be a better communicator. According to Karie Tennant, and Alisa Marquez, “communication is a two-way process” (2017). In this process one person should be the informer and the other needs to be an active listener. In order to be an active listener this person needs to provide the informer with feedback on what they just said. This way the informer knows the listener was really listening to what they said. The informer also has the job of making what they want to say clear and concise as well as having the correct tone to get the message across. It is always important for one to voice their opinion, but they need to also be respectful of others
Like every career, pharmacists have certain qualities and skills. I feel that I fit many qualities of pharmacists, including an attention to detail, communication skills, and science and mathematic skills. I have also been a perfectionist, paying attention to each detail of my work. This is what helped me stay organized throughout high school, and earn a 4.021 cumulative GPA. Pharmacists must be detail-orientated to ensure their patients receive the right dosage, amount, and type of medication. An error in this could harm the patient, therefore breaking the Hippocratic oath. Furthermore, a pharmacist must pay attention to the patient’s other prescriptions and medical history to avoid any negative reactions. Next, I have earned strong customer service and communication skills from my job at Fareway Food Stores. Since I earned this job in May 2012, I have made it one of my goals to assist and brighten the day of my customers. As a pharmacist, I would need strong communication skills with my patients to fit them with the best prescription possible. Additionally, I would counsel them on the directions of their mediation, any potential side affects, and how to add new medications into their lifestyle with the least amount of stress. Apart from my patients, I would have to communicate my with pharmacy technicians and any interns I may have, as well as insurance companies. Lastly, I feel I have natural abilities in science and mathematics. I
Pharmacists often work together in a team with other healthcare professional like physicians and nurses. In the process, pharmacists will give advice to them on the selection of medication, by providing the evidences based on the dosage form, the side effects and possible interaction with food of the medication. On the other hand, pharmacists also take part in research and clinical studies. Recently, pharmacists are recruited to conduct pharmacy-based research in pharmacies. (Swanson, 2005)