Communication Theory
“Communication encompasses a great deal of human (and) animal activity, reading, writing, listening, speaking and viewing images, are all acts of communication” (Croft, 2004, p. 1) . Models or structures provide a recognized framework in organizations, structures consist of teams in a call center environment, which I work, desk are aligned in rolls complete with computer and telephone for effective communication purposes. Heading the team is the manager, he or she is responsible for carrying the message of order. Each team or manager has a forecast or goal in mind with a set deadline. Without key conversations, taking place daily determining the range for the organization, the goal could not be accomplished.
“Be aware that conflict is a natural part of team work, those who are committed work through conflict to achieve a mutual resolution” (Northouse &Northouse, 1985). When conflicts in communication arise, deal with them immediately not allowing them to persist, for most teams there is a leaders, someone the team can rely on for answers to questions as they come into existence.
In-group meetings PowerPoint presentations or posters highlight the intended topic; this assists those who do not speak fluent English. Models provide a view of for conversation and interpretation, pointing out importance within a topic. One of the earliest models created is by Greek philosopher Aristotle, speaker, message, listener, put in the simplest form. Models of communication suggest that with messages, there is some noise or interference and the message may not transmit properly, when possible the communication should be in a calm environment where the receiver can clearly understand or hear the source. Information is perc...
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Resolving conflict is an art of communication as co-operation helps reduce anger, stress and frustration, allowing the team to function properly making them more productive.
Whenever people unite to work as a team for anything more than a brief duration, some conflict is normal, and should be expected (Engleberg, Wynn & Schutter, 2003). Because of the inevitability of conflict, being able to recognize, address, and ultimately resolve it is vitally important, since unresolved conflict may have undesirable effects, including reduced morale, or increased turnover (De Janasz, Dowd & Schneider, 2001). Just as conflicts within team environments vary, so do methods for resolving it. In this paper, conflict, its effects, and some management and resolution strategies as they relate to team dynamics will be discussed. Understanding the various conflict resolution methods, including how and when to apply them, is of utmost importance. In teams, different types of conflict call for different solutions. Conflict resolution is certainly not an area in which one size fits all.
In this 21st century, we can definitely say that Cinema has become one of the important and largest facets of our socio-cultural dynamic. For the type of visual communications that we have today, it has turned out to be the most efficient media.
Communication is defined as a process of sending and receiving messages with attached meaning; it is key to a successful personal and professional life. (Schermerhorn, 2012). With communication it is important to realize that it is both
Communication is key to any family dynamic; without communication no one knows what is going on and people get isolated. In Franz Kafka’s Metamorphosis, the family’s communication, or lack thereof, is a big problem. Gregor’s metamorphosis into a world of complete isolation is seen through four stages of communication.
A group can only be called a team if the members are actively working together toward a common goal. A team must have the capability to set goals, make decisions, solve problems, and share responsibilities. For a team to be successful, trust must be earned between its members by being consistent and reliable (Temme & Katzel, 2005). When more than one person is working on a particular task, inconsistent views or opinions commonly arise. People come from different backgrounds and live through different life experiences therefore, even when working towards a common goal, they will not always see eye to eye. Major conflict that is not dealt with can devastate a team or organization (Make Conflict Work, 2008). In some situations, conflict can be more constructive than destructive. Recognizing the difference between conflict that is constructive to the team and conflict that is destructive to the team is important. Trying to prevent the conflict is not always the best way to manage conflict when working within a team setting. Understanding conflict, what causes it, and how to resolve conflict effectively, should consume full concentration.
"Narrative paradigm" is the twenty fourth chapter from the book "A First Look at Communication Theory" by Em Griffin. This theory of communication was initiated by Walter Fisher. Fisher adopted this concept from storytelling since according to him the most pertinent communication to human beings is storytelling. The aspect of narrative paradigm is important in analyzing the state of communication between human beings.
Recent advancements in technology have changed society dramatically. Particularly, technology has improved communication throughout the world. The first form of communication other than speaking and letters ...
People work in groups or teams everyday whether in their career, education, political organization, church, or any other social setting. Conflict while working in teams or groups is inevitable. When taking people of different backgrounds, personalities, moral, and ethical beliefs and putting them together in a group, conflict will arise. The key to achieving your team goals is to construct and conquer your goals with keeping the greater good of the team in mind. Conflict as it arises should be combated and abated through swift and thorough resolution techniques. When dealt with properly conflict resolution can give rise to a cohesive and productive team.
In interpersonal communication there are many theories that are similar yet different in many ways. The theories can be combined to describe people and how those people interact and communicate with each other. Many of these theories help explain how people in society form impressions of others, how they maintain these impressions, why people interact with certain people in society, and how people will use these impressions that they have formed later on in life. These theories also help people to better understand themselves, to better understand interpersonal communication, and to better understand people in general. There are two theories in interpersonal communication that, despite their differences, can go hand in hand. The first is interaction adaptation theory and the second is emotional contagion theory. These two theories’ similarities and differences and their relevance to my everyday life will be discussed in this paper. These two theories are very important in understanding how people interact with others and why people do the things they do sometimes.
Conflict is a basic aspect of teamwork (Levi, 2001), since the number of decisions that a team needs to make often evokes feelings of discomfort and stress. Conflict very often arises from a clash of different working style, ideas, interests, needs, and wants. Team conflicts can be due to high stress level. It has been experienced that in teamwork there can be conflicts and conflicts creates dissatisfaction among the employees. It is important that conflicts be addressed in such a way that it has adverse effect and it is very important to address the conflicts on the spot otherwise it would be difficult to handle the conflicts. (Jehn, 1995).When team member s disagree about the task themselves that how these tasks should be performed then task related conflicts occurs. It is also called task led-conflicts, it occurs when persons disagree over the understanding of tasks and their goals it is a disagreement between two team members in a group over the decisions. They have differences of opinions about a certain issue. (Stewart, Sims & Manz, 1999). Disagreement can be caused by differences in viewpoint and values, differences of opinion about tasks and differences in expectation about the impact of decisions (Levi, 2001).
Differences within the team are the major reason for conflict. This stems from differences in opinion, attitude, beliefs, as well as cultural back grounds and social factors. The Conflict can be positive which is functional and supports or benefits the organization or a person’s main objectives (Reaching Out, 1997). Conflict is viewed as positive when the conflict results in increased involvement form the group, increased cohesion, and positive innovation and creativity. Conflict tends to be positive as well when it leads to better decisions, and solutions to long-term problems.
The basic concept of communication is interaction between two or more people that results in the passing of information. However, for this process to happen effectively one must understand the different methods and standards required to achieve the process because without this knowledge one may miscommunicate information. Therefore, to assure that the receiver receives the information correctly one must understand the effects of interruptions and when backup your information for clarity (Wallace & Roberson, 2009).
Communication is the sharing of information between two or more persons or groups to reach a common understanding. In the communication, the information or ideas conveyed must be understood. Effective communication allows participants to properly exchange ideas. Communication is the two way process of exchanging information. Communication can be done through oral, verbal and written communication. Information is transmitted as words, tone of voice, and gestures and postures. Information can be shared face to face or by telephone, fax, e-mail, text messaging, videoconferencing, electronic-portfolios, chat, memos, letters, reports, etc. The number and types of methods increase as information technology systems become ever more involving a great deal of worldly experience and knowledge.
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