What Is Nonverbal Communication?

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Communication is one of the most crucial and pivotal subjects when it comes to organizational behavior and business. Communication has the ability to foster motivation, express emotions, and provide information. Today, communication is seen and heard everywhere. Communication can flow vertically or laterally. Communication seems like a very simple process. However, there are several parts of the communication process that make it more intricate. The communication process is made of eight parts. The first part of the communication is the sender. The second part of the communication process is encoding. The third part of the communication process is the message. The fourth part of the communication process is the channel. The fourth part is …show more content…

Yet, there are still several problems that can occur with verbal communication. One problem with verbal communication is that some forms of verbal conversation, such as one-on-one conversations, are often unrecorded and the specifics of the conversation can be easily forgotten. Also, problems can occur when verbal conversation has to pass through a number of people. The amount of potential distortion of a message is directly related to the amount of people the communication has to pass through. Therefore, companies must be careful when sending messages through several people because there is a high probability the message will be …show more content…

Nonverbal communication includes body movements, the intonations or emphasis we give to words, facial expressions, and the physical distance between the sender and receiver (Robbins & Judge, 2013). One problem with communication via body language is that it can be unintentional. In other words, a person may be communicating a message they do not want to unintentionally by the way they are standing or the way their facial expression is. Another disadvantage in nonverbal communication is that the appropriate physical distance when in a conversation is different for each culture. Therefore, an American may feel their personal space is being invaded by someone from Europe, while at the same time the European feels as if the American does not feel comfortable within the

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