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Communication strategies used in health care
Communication strategies used in health care
Communication strategies used in health care
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Being able to communicate effectively is the most important of all life skills. Communication can be define as the simple act of transferring information from one to another, whether can be verbal and non-verbal, good communications between nurse and patient is often the main key to success.
Trigger event
Communication is a process of exchange of ideas between individuals, is the cornerstone of nursing activities, especially in the relationship nurse-patient. During my shadowing shift, my nurse demonstrate two specific examples of communication. The first was receive and delivery of turn, this was a report that is done through verbal communication to all the nurses at the end of the round, in this case it was my nurse turn, he spoke about
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In this sense, the nurse requires to implementing communication abilities and skills, in order to reduce tensions, calm the patient and make him feel that he is secure at the hospital, place where you are provided with proper care, the nurse must try to communicate, talk, and pay attention to the patient at all times. Most nurses lacked communication skills and block patients by controlling the options of what the patients could say and keeping to safe topic (May, 1990, p.74). There are two types of communication in which nurses can communicate with the patient, back at the time most nurses believe that Nonverbal communication particularly touch, was described as predominantly instrumental, they said that nurses touch increased the duration of verbal response in the patient during the time period when touch was applied, however other nurse believe that higher- level educated nurses used less non-verbal behaviors than lower-level educated nurses. Unfortunately most of the nurse- patient interactions seem to be superficial and task-related and that the amount of social interactions is limited. Nursing staff often to identified patients by labelling them with the words like “the gall bladder in room 204” or “the chest pain patient” (Armstrong-Esther, Sandilands & Miller, 1989; May 1990; Nolan, M., Grant &
Firstly, communication is the most essential component in nursing profession. In every workplace, communication contains writing, speaking, listening and identifying others ways to interact. According to Dwyer 2012, communication is the process of sending and receiving information between two or more people. In nursing profession, communication plays a crucial role in patient’s health and workplace to run smoothly and effectively. In this field nurses have to interact with patients, families, doctors and health professionals to provide information and quality care. In nursing profession nurses have to deal with different types of patient. For instance; deaf, disable, you...
The 6 C’s of Nursing form the backbone to high quality nursing care (Cummings 2012). They consist of courage, commitment, competence, care, compassion and communication. Initially they were formed in response to the failings that occurred at the Mid-Staffordshire NHS Foundation Trust, therefore leading to the development of the Francis Report, which highlighted a whole system breakdown (Francis 2013). The main aim of their development was to reintroduce the importance of these core values to the success of nursing care. Communication is defined by the Chambers Dictionary as the process of imparting information to another person, via correspondence that may be verbal, non-verbal or written contact (Schwarz 1994). This definition is supported
Communication is the process of transmitting information or messages from one person to another. It’s a process by which individuals or groups or organizational units undertake transactions in a variety of ways and within different areas with the aim of carrying out organizational goals (Griffin,
Communication and interpersonal skills are closely related in the nurse-to-client professional relationship. There are several different types of communication in professional nursing. They are written communication, verbal communication and nonverbal communication.
“Communication is the heart of nursing… your ability to use your growing knowledge and yourself as an instrument of care and caring and compassion” (Koerner, 2010, as cited in Balzer-Riley, 2012, p. 2). The knowledge base which Koerner is referring to includes important concepts such as communication, assertiveness, responsibility and caring (Balzer-Riley, 2012). Furthermore, communication is complex. It includes communication with patients, patient families, doctors, co-workers, nurse managers and many others. Due to those concepts and the variety of people involved, barriers and issues are present. Knowing how to communicate efficiently can be difficult.
Communication involves the exchange of information between two or more people. Whether verbal or nonverbal, communication serves as the bridge that allows people to share ideas and thoughts. Clinical professionals converse with patients, relatives, and other professionals daily. Conversely, despite having multiple encounters with patients every day, physicians fail to enact the necessary communication and interpersonal skills to effectively listen, instill confidence, and promote following medical advice in patients.
The main claim to this paper, is to prove, to have effective communication with patients and their
two or more people; this is something that we do all the time. It is
A therapeutic nurse-patient relationship is outlined as a helping relationship grounded on shared respect, trust, the encouragement of having faith and hope in oneself and others, and emotional support (Pullen et al., 2010). In doing so, the nurse can establish complete satisfaction of the patients needs, whether it be physical, emotional or spiritual. This relationship produces when the patient and the nurse come together in harmony and peace (Pullen et al., 2010). Efficient verbal and nonverbal communication is an essential aspect of interaction between nurse and patient – in doing this, the patient feels on par with the nurse, as an equal, rather than having no indication of what procedures are taking place (Pullen et al., 2010).
The registered nurse should communicate clearly her expectation of the task to be accomplished, when and where information should be reported, observations that are expected to be recorded/reported and specific patient concerns that require immediate attention. The nurse would then assess the understanding of the expectation and clarification if needed. Open and mindful communication improves delegation and increase patient safety. Besides verbal communication, non-verbal communication is very important. The nurse’s body language should reflect what she is verbalizing (Yoder-Wise,
Another aspect or concept of nursing that is extremely important is communication. In nursing, communication is a critical part of ensuring patients are cared for appropriately. The way one communicates can have a large impact on how one is viewed professionally, and on patient care. Communication is also vital aspect of nursing and it can influence the type of care given and the care that is received. Communication
Communication is continuously disregarded and overlooked, however the skill to communicate efficiently is mandatory to articulating concepts, feelings and diffusing ideas. Stated by Stacey Huish (2013) “Communication is the process of transferring information from a sender to a receiver with the use of a medium in which the communicated information is understood by both the sender and receiver”. Effective communication particularly in a nursing context, is substantial as all nurses are anticipated to develop a sense of agency and use their interaction with patients to support and provide assistance effectively. Upon analyzing two distinct scenarios based on a nurse’s communication towards a patient, it can be made apparent the effective and non-effective practices in communication, as well as the effective or ineffective techniques to client interaction, impact the competence of one’s communication which either provides poor or adequate communication. The foremost concepts of communication evident in each scenario is body language, eye contact and lack of communication. Body language, eye contact and a lack of communication are predominant factors that distinguish one’s capability to interact competently or incompetently with a patient in numerous circumstances.
The introduction paragraph gives information on communication and the impact that it has on patient-nurse relationships. It gives the reader an understanding of what is involved in true communication and how that it is a fundamental part of nursing and skills all nurses need. It leads those interested in delivering quality nursing to read on. Showing us the significance that communication makes in the
Communication is an important concept of caring in nursing because the nurse has to know how to communicate efficiently in order to get the patient to trust the nurse enough to open up to the nurse and also the nurse needs to communicate respectfully to show the patient that they genuinely do care about their health and want to help them as much as they
After removing those communication barriers, proper communication skills should be applied to nursing field that will be beneficial to a therapeutic relationship. It is because patients could understand their situations and ease their worries toward the implemented treatments. From the views of nurses, they could give the best care services to the patients since they could start an appropriate care plan to deal with their complaints. The proper skills are adopted in nursing field as