The success of any personal trainer starts from learning the four stages of the client-trainer relationship: rapport, investigation, planning and action (ACE, 2010). Each of the stages requires different communication skills on the part of the trainer, which may seem challenging first, but acquiring these skills and being able to use them in face-to-face daily interactions will help the trainer demonstrate excellent communication techniques throughout the stages.
The rapport stage is the foundation for the entire relationship between the trainer and the client. The word rapport is derived from the French verb “rapporter”, which means “to carry something back”. It conveys a sharing of values, ideas and beliefs, and results in a strong and influential relationship (Prince, 2012). Rapport is also defined as a relationship of mutual trust and understanding. “Building rapport is a critical component of successful client-trainer relationships, as this process promotes open communication, develops trust, and fosters the client’s desire to participate in an exercise program” (Link, 2012).
It’s very impo...
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...y 26). Simple keys to effective communication. Retrieved February 2, 2014, from http://www.psychologytoday.com/blog/think-well/201107/simple-keys-effective-communication
Link, A. (2012, March 26). What is rapport and why is it so important? Retrieved January 30, 2013, from http://www.acefitness.org/blog/2473/what-is-rapport-and-why-is-it-so-important
Prince, R. (2013, August 20). Techniques for building rapport and wealth. Retrieved January 30, 2013, from http://www.forbes.com/sites/russalanprince/2013/08/20/techniques-for-building-rapport-and-wealth/
Rega, M. E. (2010). Developing listening skills. American Salesman, 55(1), 26-30.
Spotting Guidelines. (n.d.). Retrieved January 24, 2014, from http://fitnessworld.com/article/spotting_quidelines.htm
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