Collaboration Meeting for Process Excellence in the Emergency Department

Collaboration Meeting for Process Excellence in the Emergency Department

Length: 2153 words (6.2 double-spaced pages)

Rating: Term Papers

Open Document

Essay Preview

Process Excellence in the emergency department is a team collaboration that has a focus of interest for improving quality of care for patients. Team collaboration in health care is recognized as a group of health care workers from different disciplines working together on a common goal. This particular “multidisciplinary” (Finkelman, 2012, p. 336) team meeting was a collaboration of team members that included: the Emergency Room (ER) Director, ER physicians, and ER nurses, ER Head Health Unit Coordinator, ER Business Manager, Senior Process Excellence Coordinator, Director of Information Management, and the Senior Marketing Specialist. This team’s purpose aims to organize a team approach to care for patients treated in the emergency department and focuses on the care approach that provides continuity of care to patients. This focus on the patient is aimed to provide not only a higher level of patient satisfaction, but also to improve professional satisfaction by developing approach by emergency room staff to provide care as team collaboration. This process excellence team has been meeting for over two years in hopes of this goal being reached. This paper aims to help the reader gain a better understanding of this specific team collaboration, the roles of its members, and the communication methods utilized.
Initial understanding of a process excellence team is an important foundation for understanding this specific team collaboration. Process excellence as described by Carter (2010) is a “Six Sigma process …used to eliminate defects and inefficiencies in a process or service.” In healthcare, our business is patient satisfaction. “Six Sigma” (Carter, 2010) is a team process that utilizes an approach to effectively control ...


... middle of paper ...


...ca: McGraw-Hill.
Pham, J. C., Seth, T. N., Hilton, J., Khare, R. K., Smith, J. P., & Bernstein, S. L. (2011). Interventions to improve patient-centered care during times of emergency department crowding. Academic Emergency Medicine, 18(12), 1289-1294. doi:10.1111/j.1553-2712.2011.01224.x.
Reeves, S., Macmillan, K., & VanSoeren, M. (2010). Leadership of interprofessional health and social care teams: a socio-historical analysis. Journal of Nursing Management, 18(3), 258-264. doi: 10.1111/j.1365-2834.2010.01077.x.
Stevens, K. R. (n.d.). National Institute of Nursing has widened the blue highway of translation research.
Upenieks, V., Lee, F., Flanagan, M., & Doebbeling, B. (2010). Healthcare team vitality instrument (HTVI): developing a tool assessing healthcare team functioning. Journal of Advanced Nursing, 66(1), 168-176. doi:10.1111/j.1365-2468.2009.05137.x.


Need Writing Help?

Get feedback on grammar, clarity, concision and logic instantly.

Check your paper »

Quality Emergency Medicine : What Does It Actually Mean At The Stand Alone Er Patient?

- Quality Emergency Medicine: What does it actually mean to the Stand Alone ER Patient. By Steve Ohkravi, MD, MBA, CPE July 16, 2012 A Stand Alone ER, or any ER practice for that matter, needs to look at their core values as a healthcare institution and lay them out for all staff to see, to learn from and embrace as an every day behavior. It’s a conscious decision for many healthcare professionals, but the very best ER practices start with a very basic commitment to continuing education…for every level of its staff....   [tags: Health care, Health care provider, Patient]

Term Papers
1134 words (3.2 pages)

Emergency Communication Systems For Emergency Situations Essay

- Emergency response personnel respond to various incidents by communicating in real time to establish command and control at emergency scenes. However, national assessments and after-action reports show communication deficiencies regarding routine incidents management as well as support responses to acts of terrorism and natural disasters. Therefore, emergency management communication is crucial in ensuring acceleration and attainment of interoperable emergency communications in the event of natural or man-made disasters....   [tags: Emergency management, Emergency service]

Term Papers
871 words (2.5 pages)

Collaboration At The Center For Collaborating Organizations Essay

- Definition: Collaboration is a practice where an individual or individuals work together to achieve a common purpose and achieve a business benefit. It involves cooperation, forming alliances and partnerships and full participation of the individuals in this kind of undertaking. In other words it is a joint effort of multiple individuals working together for a common goal.It’s mainly characterized by voluntary participation and requires parity among participants. Each members contribution is equally valued because it is based on mutual goals, sharing of resources, time, knowledge and materials to enhance the sense of ownership among the collaborating members is at the center for collaborati...   [tags: Collaboration, Team, The A-Team]

Term Papers
1490 words (4.3 pages)

Essay on The Problem Of Emergency Responders

- It is important to recognize the need to respond, especially when a national incident affects the entire country. Federal, state and local response personnel are not the only assets in the aftermath of a strike on the homeland (“Preparing Responders to Respond,” 2003). There are also private response individuals and companies who may be stakeholders within the affected areas. In contrast, the appropriate terminology of “emergency responders,” comprises all personnel within a community in the event of a natural or technological (man-made) disaster or terrorist incident (Chapman et al., 2012)....   [tags: Emergency management, Emergency service]

Term Papers
4850 words (13.9 pages)

The Difference Between Collaboration Advantage and Collaboration Inertia

- (Ans) Collaboration can be defined as a process, where two or more people or organizations work together to achieve shared goals by sharing knowledge, learning, and building consensus. In order to explore the nature of the practice of collaboration, the author has specifically focused on some of the concepts which challenges the individuals involved in collaborative alliance. Two main concepts have been explored to justify the challenges of the individuals. They are (i) Collaborative advantage, and (ii) Collaborative inertia....   [tags: collaboration, experience, trust, power]

Term Papers
941 words (2.7 pages)

Black Swan Events: Global Emergency Management Essay examples

- As emergency management leaders for the 21st century, we need to develop new risk assessment and management models to factor in the “unthinkable” globally impacting ‘black swam’ type events, using satellite imagery, and all the other technology and resources available to better enable us to forecast and plan for these type of events, with the view to minimize their impacts. These technologies should be globally linked, like a global warning system similar to a Tsunami early warning system. According to Mileti there several things that can be done to facilitate this paradigm shift in thinking in leadership in emergency management....   [tags: Emergency Preparedness]

Term Papers
1218 words (3.5 pages)

The Following Elements Of Emergency Management Essay example

- Discuss the following elements found in the plan: a. The most important mission, goal or objective of the plan and why. The state CEMP describes the basic strategies, assumptions, operational objectives, and mechanisms through which the SERT will mobilize resources and conduct activities to guide and support local emergency management efforts through preparedness, response, recovery, and mitigation. To facilitate effective operations, the CEMP adopts a functional approach that groups the types of assistance to be provided by the 18 Emergency Support Functions (ESFs)....   [tags: Emergency management, Emergency service]

Term Papers
1513 words (4.3 pages)

Leadership, Collaboration, And Documentation Essay

- The three themes from the Professional Emergency Managers Panel that I will focus on are leadership, collaboration, and documentation. These are important topics within the emergency management field and the speakers at the panel included employees and experts from the fire department and police department. First, leadership is a quality that must be in every department in emergency planning. Leadership, however, is not an easy quality to define. Each speaker at the panel had various definitions of leadership and they agreed that there is no single definition of leadership....   [tags: Leadership, Management, Emergency management]

Term Papers
892 words (2.5 pages)

Emergency Preparedness : Planning For Disaster Response Essay

- Emergency Preparedness: Planning for Disaster Response Karoline H. Maes Thomas Jefferson University College of Nursing Emergency Preparedness: Planning for Disaster Response According to Segen’s Medical Dictionary “Emergency Preparedness is defined under the Civil Contingencies Act 2004, for the development and maintenance of agreed procedures to prevent, reduce, control, mitigate and take other actions in the event of a civil (natural or man-made) emergency (disaster).” Disasters can happen at any time such as tornados, earthquakes, epidemics and pandemics, floods and terrorism, and they need to have an effective plan that can promote preparedne...   [tags: Emergency management, Health care, Nursing]

Term Papers
717 words (2 pages)

Two Main Categories of Collaboration Essay

- Two Main Categories of Collaboration The first thing I noticed about the subject of collaboration is that it is huge—there are as many styles, types, methods, rationales, theories, benefits and drawbacks as there are theorists and scholars. Additionally, almost no one appears to agree on even such simple matters as terminology (Is it collaborative writing or collaborative learning. Is it peer response, review, or editing?), let alone on actual application and practice. As Kenneth Bruffee states in “Collaborative Learning and the ‘Conversation of Mankind,’” an essay many supporters and detractors of collaborative writing hearken back to time and time again, his essay “offers no recipes” beca...   [tags: Collaboration Writing Classroom Essays]

Term Papers
4274 words (12.2 pages)