Importance Of A Clinic Manager

Imagine you’re not feeling well and you decide to head to the doctor’s office for an appointment with your family physician. You arrive early and you’re sitting in the waiting room waiting for your name to be called, as you wait you sit back and look at all the activity surrounding you. The receptionists are answering the phones and greeting the patients, the nurses are taking the patients to their exam rooms, taking their vital signs, weights and concerns, the physicians are going in and out of the patient rooms. There’s movement and purpose all around you and as you’re sitting there you think to yourself, “I wonder who is managing all of these processes, procedures and people.” The answer to your question is a clinic manager. The clinic manager is an educated person, often holding a

Due to the importance of their positions the clinic manager should possess the following skills: critical thinking, active listening, decision making, comprehension, accounting basics, excellent written and oral and ability to be a team player. Each of those aforementioned skills, when combined together, makes a strong leader. For example, critical thinking is being able to think outside the box of normality. Looking at issues and questioning what, when, how, why, etc. to find a resolution or different answer to a concern. Critical thinking can also be used in everyday mundane routines, looking at why something works well and implementing new ideas to make the task even better. Or the possession of excellent written and oral communication skills. The manager is the face of the clinic and the voice of the physicians and he/she must be able to comprehend the task at hand and articulate the needs of physicians in a way that the patients and staff can