Supply Chain Case Study

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Chief sustainability officer at BT, Niall Dunne, espouses the potential for brands to achieve traceability in the supply chain through technological connectivity and innovation
Technology and big data are unleashing the power of citizens and businesses alike to create new, sustainable, ways of living, according to BT 's chief sustainability officer Niall Dunne. He predicts a world where data will allow businesses to build sustainability into their operations and help consumers make better choices about the products they buy.
"The future belongs to brands that can enable radical transparency in their supply chains," says Dunne. "In a more networked world, people start to wonder where products have come from and how they have been made and they …show more content…

The consumer could connect with the grower 's co-operative through social media, allowing them to support and campaign for fair trade initiatives. Dunne believes that this sort of connectivity holds out the promise of complete traceability in the supply chain.
He thinks this type of approach will give businesses greater opportunities to explain how their international operations are helping developing countries. "One of the ways to ensure the customer is engaged with an organisation is to explain how you are providing a vital capability in a part of the world that wouldn 't have had the opportunity to grow and prosper if they weren 't part of the supply chain.
"Brands need to think about the world of radical transparency and remember that consumers will act locally and think globally. So organisations need to tell a local story as a global story."
Dunne says a great example of how data can help boost sustainability is a system BT has developed for the logistics industry called BT Trace. This is a cloud-based system that aggregates different types of data sources together from across the supply

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