Statement of the Problem
End of shift report is when the outgoing nurse hands over patients care to the oncoming nurse. During the report process crucial information regarding the patient’s status and plan of care must be passed to the oncoming nurse. Bed...
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..., 2015). In its guide to patient safety, the AHRQ mentioned institutions that noted an improvement in their Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores after implementing bedside shift report. For example according to the report, Emory Healthcare system, which comprises of three hospitals, received 98% on patient satisfaction. The advantage for the nurse starts with the effectiveness of report, which streamlines all pertinent information. Being a part of the report, the patient learns about the plan of care and is assured that the nurses are working as a team to facilitate care.
Although bedside shift report is not without its barriers, nurses are the center of patient care and can deliver holistic patient - centered care, spend time more efficiently and provide a safer environment for patients (Costedio, Powers, & Stuart, 2013).
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