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Analysis of HR as a Strategic Business Partner What is Strategic Business Partner? According to the Cambridge Business English Dictionary, a strategic business partner can be defined as: “An arrangement between two companies or organizations to help each other or work together, to make it easier for each of them to achieve the things they want to achieve: A way of breaking into the market would be to form a strategic partnership with a large player that is already successful in the sector” ("strategic partnership - definition in the Business English Dictionary - Cambridge Dictionaries Online (US)," n.d.). HR as a strategic business partner can therefore be defined as an arrangement between different departments within an organization to help …show more content…
Provide experiences and resources that drive right development (2014). The 4R model matches employees whose personal skills match the competencies and goals that are required of the job for which they are hired. Additionally, the goals that the organization wishes to achieve should be clearly articulated to employees, and employee’s measurement and rewards systems should reflect their proven ability to achieve those goals. Other attributes of the 4R model expressed in the book include providing training to employees and learning resources that help to build the capabilities the organization seeks to perform their role more effectively …show more content…
The balanced scorecard can be defined as a strategic planning system used to align business operations to the strategy of the organization, improve both internal and external communications, and monitor overall performance of the organization and its individual departments against strategic goals. The balanced scorecard views an organization from four unique perspectives: the learning and growth perspective {encompassing employee training and corporate culture}, the business process perspective {encompassing internal business processes}, the customer perspective {including the level of customer focus and customer satisfaction}, and the financial perspective (Kaplan & Norton, 1996). Organizations are urged to develop metrics, collect and analyze data as it relates to these perspectives. In addition to viewing the organization from these perspectives, the inclusion of strategy –maps, a communication tool to visually represent how these strategies work together to create value, enable the organization to improve on the internal processes that make up the business process perspective (Balanced Scorecard Institute, 2014). Gary Cokins, Founder of Performance Management, LLC writes that a common misconception about the balanced scorecard is that it is designed to monitor results, when in fact its purpose is to report the preselected KPIs whose intent are reflected in executive strategy,
The Balanced Scorecard is a business strategic planning system used by management to make decisions based on information provided about the business from four different perspectives. The first of the four perspectives is the financial perspective. Which means that we evaluate our business and conduct research from the shareholders perspective. Next is the internal business perspective, which is an internal evaluation of what the business must be good at to excel. Next is the innovation and learning perspective which is an evaluation of the firm’s ability to continue to improve and create value. The final perspective is the customer perspective, which is looking at the business activities from the customers
In the mid 1980s, and into the 1990s, business leaders realized that a renewed focus on quality was required to continue to compete in an expanding global market. (NIST, 2010) Consequently, several strategic frameworks were developed for managing, and measuring organizational performance. Among them were the Malcomb Baldrige National Quality Award, which was created by and act of congress and signed into law by the President in 1987, and The Balanced Scorecard, which is a performance management tool that was born out of research conducted in the late 1980s and early 1990s by Robert S. Kaplan, and David P. Norton published in 1996 (Kaplan, 1996). Initially the renewed emphasis on quality management systems was a reaction to the LEAN approach
Robert S. Kaplan and David P. Norton have developed a set of measures that they refer to as "a balanced scorecard." These measures give top managers a fast but comprehensive view of the organization's performance and include both process and results measures (Robert S. Kaplan, 1993). A balanced scorecard would give Paradigm Toys executives a set of measures that provide a comprehensive view of the business. The executives would be able to review financial measures to see the results of actions already taken, customer satisfaction results, organizational innovation and other various areas they have improved
The importance of intangible assets is higher than physical assets and performance measures must capture this new reality. Balanced Scorecard (BSC) is one such approach to consider financial and non-financial perspectives in determing the performance level of organizations.
However, cooperative strategies are used to initiate funding and assets for all involved parties. Furthermore, companies work with strategic alliance to define a specific purpose or goal and to take full opportunity of financial prudence. For example, complementary strengths revolve around a company competitive advantage. The game changer in a joint venture is entering an untapped market. Nevertheless, strategic alliance allows companies access to new markets. Also, joints ventures allow each company the opportunity to market to existing customers or new customers. Joint ventures are vital, it allows each company the opportunity to growth, share profit, shares risk, maximizes project needs, and to rely on each other. Besides, cooperative strategies are a significant part of joint ventures due to it helps each company project an increase in
Strategic human resource management can be defined as the linking of human resources with strategic goals and objectives in order to improve business performance and develop organizational culture that foster innovation, flexibility and competitive advantage. In an organization SHRM means accepting and involving the HR function as a strategic partner in the formulation and implementation of the company's strategies through HR activities such as recruiting, selecting, training and rewarding personnel (Sinha, 2007). This is the effective way of organizing the workforce by the adoption of a specific strategy, where employees' performance can help to achieve the planned organizational targets, such as increasing revenue or improving the profit margin. However, there is no common strategic human resource definition that fits every situation (Lotinggi, 2008). This paper will focus on strategic human resource management at Smarte Carte, Inc. and attempt to make a determination if the company uses SHRM effectively or if there are areas where improvements could be made.
...an approach of partnership is critical for organizations that want to gain competitive advantages. Butler, Ferris & Napier (1991) state this as, “the more management believes that HRM contributes to corporate success, the more its role will be integrated into the firm’s strategic planning process.” (as cited by Rose & Kumar, 2006, pg. 3). Additionally, organizations that apply energy and resources to HRD benefit from an increase in human capital. López-Cabrales, Real & Valle (2011) state the benefits of building human capital as, “If the company adopts appropriate procedures of personnel management, human capital can be orientated to the achievement of sustainable competitive advantages” (pg. 5).
The Balanced Scorecard is a strategic planning and management system used to align business activities to the vision and strategy of the organization by monitoring performance against strategic goals. It is used extensively in business and industry, government and non-profit organizations worldwide to provide a framework that not only provides performance measurements, but helps planners identify what should be done and measured.
The employee market is very competitive; organizations struggle to make the employees aware that their organization is a good place to work and hence attract the best applicants onboard by using the hiring and recruitment process. In addition, to retain the best employees, the organizations make sure that they understand the company’s goals and its commitment their goals to motivate them to produce the best (Blass, 2009). The organization offers to give the best structures and the environment to the employees that favor their maximum production. The success of organizations has transformed from its dependency on its ability in managing natural to effective discovery and management of human resources. The HR function should infuse the right behaviors and attitudes required to conquer other competitors or achieve set goals in the
Voelker, K., Rakich, J., and French, G. (2001, Summer). The balanced scorecard in healthcare organizations: A performance measurement and strategic planning methodology. Hospital Topics, 79 (3), 13-24. http://proxy1.ncu.edu/login?url=http://search.edscohost.com/login.aspx?direct=true&db=mnh&AN=11794940&site=ehost-live
Performance management is a useful and powerful tool that can be used by managers to identify what areas of their organisation they need to improve to increase the organisation’s overall performance. The idea of a balanced scorecard enforces a sensible distribution of resources and effort across all aspect of performance an organisation is, or should be, concerned with.
Data illustrated from Teo (2002) from the interviews conducted towards the HR department suggested that the corporate HR department of the specific organization interview was becoming a key source in the strategic management process. Evidence has continually suggested that HR departments in commercialized entities develop a greater role in the strategic aspects of people management. For example, performance based pay, combining performance management with corporate strategy and corporate bargaining activities will develop a greater role for the HR department as one of the strategic gain of an organization (Teo,
In some cases, even if the business has integrated its business strategy closely with its HR strategy, their desired outcome to have a competitive advantage or inimitable capabilities may not be achieved due to certain external and internal factors.
Understanding the strategic potential of HRM is a relatively recent phenomenon. Strategic HRM attempts to bring HRM to the boardroom. It requires personnel policies and practices to be integrated so that they make a coherent whole, and also that this whole is integrated with the business or organisational strategy.
A Balanced Scorecard can be defined as a “performance management tool which began as a concept for measuring whether the smaller-scale operational activities of a company are aligned with its larger-scale objectives in terms of vision and strategy” (Wikipedia 2009, ¶ 1). Scents & Things will need to develop a balanced scorecard that will assist in meeting and help define the company’s values, mission, vision, and SWOT analysis. The balance scorecard is made up of four perspectives; financial, customer, learning and growing, and internal process. This paper will define each of the four perspectives objectives, performance measures, targets, and initiatives. The paper will also show how the perspectives relate to Scents & Things vision, mission, values, and SWOTT analysis.