Case Management Reflection Paper

My understanding of case management comes from an accumulation of lecture, readings, and a little bit of research. At first I thought case management meant to manage a case, which it kind of does, but it is a lot of background work that goes unnoticed from the workers part. One thing for sure I can say about case management is that is a very stressful and demanding job for the worker, therefore, you have to be a responsible worker, so that your client can hopefully get the services and resources he or she may need. As a case management worker your responsibilities are many, for example you are to educate, empower and enable your client to be self sufficient. To my understanding, the worker is to help the client better the situation they

I see the word “system” and conceptualize of all the things that intertwine that make an impact in the client’s life. From what I have learned in lectures my definition of system level interaction is a way in which the social worker helps clients by intervening in large systems. Examples include lobbying to change a health care law, organizing a state-wide activist group or advocating for large-scale social policy change. I believe system level intervention is where the social makes a profound impact in their client’s life. The social worker has the opportunity to create a positive impact not only on the client, but also with other people that are dealing with the same problems. The social worker in system level intervention is an advocator for the unheard because they have the platform to create change, therefore, Macro practice empowers clients by involving them in systemic change. Community development is another system level intervention practice, from forming task groups in the community or treatment groups for the purpose of helping their client overcome their problems at

Interviewing skills are vital to be an effective case management worker. There are many benefits that come with possessing strong interviewing skills, for instance, knowing what questions to ask and when to ask the questions. More importantly strong interviewing skills can help you to get the client to open up and elaborate on their responses. However, you are also able to differentiate between the approach you take when conducting an interview with a kid as a oppose to an adult. Interviewing skills probably are one of the most important skills you can posse as a social worker, because you need information in order to help your client, therefore, the better you are at it the easier your task will be. Another area I need to challenge myself in is being a knowledgeable advocator. Part of being an advocator is being well informed of the services that agencies offer, so that I could be a more effective case manager. It consists of doing research and visiting different agencies to have an idea of the services offered within the community you are working in. Finally as an advocator you are part in a position in which you strive to hopefully bring positive change for your client. In addition, as a advocator you also have to be aware of the policies that are effecting the client in a negative way, so that you can take the initiative to create change for