Cafe Dining: A Hospitality Overview

Cafe Dining: A Hospitality Overview

Length: 1402 words (4 double-spaced pages)

Rating: Excellent

Open Document

Essay Preview

More ↓
Furnishings-
I have chosen three main types of seating for the café and an additional stool bar which can seat up to six people for convenience if they only want a quick sandwich.
I have placed six small 2person tables in the far corner where the bay windows are so that they can enjoy the views.

There are then six larger tables which can each seat 4people, they are in the middle of the room next to the 2-person table because this makes use of the space and keeps the seating area altogether instead of having it scattered.

If there are any school groups which may need larger table there are two six-person tables right in the middle of the room and the option of adding an extra table if needed before the schools arrival, there is also a corner table in the top right hand corner of the room, this has six bar stools, and helps seat customer who wont be spending long and the other seating is all full.

Also, the 4person tables are a standard shape which can be joined together for large groups.
I have chosen square tables so that they can be joined together for larger groups as circle table cannot be joined together easily.

With the amount of tables and seating area the café can seat up to 54 people with an additional dozen children or so in the Kids Korner.

The Kids Korner has a TV unit and table where they can get dot-to-dot drawings and match up fish, they are learning activities to help them remember what they learned in the aquarium earlier.

There is a small fish tank wall divider which separates the Kids Korner from the seating area so that parents/guardians can still keep an eye on their children but other visitors can also have peace too.

There is also a packed lunch bar beside to the entrance/exit, this is for parents who want to buy a small packed lunch for their child to have later in the day or simply for people who don’t want to join the queue but want to buy a quick snack which they can take out.

Beside the Packed Lunch Bar are the bins for people to put their rubbish on the way out.

As people enter the café there are fish shaped footprints to guide them to the food counter and there is a fish tank dividing the space so that when people walk around it there can be a longer queue and they also have something interesting to look at.

How to Cite this Page

MLA Citation:
"Cafe Dining: A Hospitality Overview." 123HelpMe.com. 18 Apr 2019
    <https://www.123helpme.com/view.asp?id=169330>.

Need Writing Help?

Get feedback on grammar, clarity, concision and logic instantly.

Check your paper »

Essay on Luxury Hotels : Hospitality And Tourism Industry

- Luxury Hotels in Hospitality and Tourism Industry Name: Institution: Luxury Hotels in Hospitality and Tourism Industry Introduction and Overview Hospitality is a large category of the field found in the service industry that encompasses all the services provided in the lodging, event planning, transportation and cruise line (Benson, 2013). Also, tourism forms part of the hospitality industry. The industry depends on the availability of the leisure time and ready to spend income from the general population....   [tags: Hotel, Hospitality industry, Lodging]

Research Papers
1533 words (4.4 pages)

Hospitality At The Hospitality Industry Essay

- Hospitality is a people business which use a unique approach to customers. Customers have to come to the property to order to consume the product. The product in hospitality industry is perishable, inseparable, intangible and variable. Depends on the organisation, the product can be delivered to the customers differently. The product that is consumed in hospitality industry not simply just accommodation and food, but also includes the service that is provided by the hospitality staff ‘You cannot invent them....   [tags: Hotel, Hospitality industry, Lodging, Customer]

Research Papers
1610 words (4.6 pages)

Hospitality Industry : A Wider And Diverse Industry Essay

- The hospitality is taken from the term ‘hospice’, meaning a house of rest for pilgrims during medieval times (Grottola, 1988). Hospitality may be defined as the reception of guest and catering to their needs and expectations, these may include food, beverage, lodging, and transportation, activities/Entertainment, shopping and supporting services. Hospitality entails a mixture of tangible and intangible factors that include the behaviors of employees and make available for guest’s security, psychological and physiological comfort (Brotherton, 1999)....   [tags: Hotel, Hospitality industry, Lodging, Yahoo!]

Research Papers
864 words (2.5 pages)

Tourism Industry, Characteristics And Importance Of The Hospitality Industry

- Task 1 Describe the size, scope, growth and economic importance of the hospitality industry LO 1.1- Describe the history of the hospitality industry, characteristics and importance of the hospitality industry. The hospitality industry has developed continuously over the decades .The history of the hospitality and tourism industries are strongly linked, starting back when people started to travel for business, traced back to as early as 3000BC in Egypt. Knowles (1996:2) describes the hospitality industry as ‘any combination of the three core services of food, drink and accommodation … a blend of ‘tangible and intangible elements’ - and the service, atmosphere and image that surrounds them.’...   [tags: Hotel, Hospitality industry, Restaurant, Lodging]

Research Papers
1903 words (5.4 pages)

A Short Note On Hospitality And Tourism Marketing Strategy Essay

- Hospitality & Tourism Marketing Strategy SATKAR RESIDENCY -Making Business a Matter of Pleasure... Name : CTH NO : Introduction Satkar Residency nestled in the heart of thane off eastern exp. highway,next to Cadbury company,which is called the city of lake,Thane.it offers truly world class facilities to both business and leisure travel guest. They have Plush banquets,an exclusive floor,conference rooms of varying proportions loaded with state of the are features, restaurants with master chefs and themes....   [tags: Hotel, Marketing, Hospitality industry, Hotels]

Research Papers
3637 words (10.4 pages)

Essay on Cultural Aspects Of The Hospitality Industry

- The hospitality culture is a very significant issue these days. Companies are competing with each other in the service quality more than anything else. Hospitality industries must think to offer good and satisfactory products for the customers. Managers should be hired with excellent service attitude. The training process should focus and emphasize the service culture in the organization . In past, cultural meanings were constructed by groups of individuals to meet the needs of their individual communities....   [tags: Hotel, Hospitality industry, The Culture]

Research Papers
903 words (2.6 pages)

My Experience At The Hospitality Industry Essay

- Fascinated with hotels. That’s how I would describe myself. A fascination kindled, in some strange way by the movie “Home Alone 2: Lost in New York” which I had watched as a child. Some of my fondest childhood memories are those about exotic food, pool side fun and entertainment and alluring ambience at various hotels, while vacationing with parents and siblings, during school holidays. It was only natural therefore that I should have opted for a job in the hospitality-industry. Initially I took up a position at the Holiday Inn, and during the course of my service there, an incident happened, that not only brought me a prestigious award, but which is also illustrative of my professionalism...   [tags: Hotel, Management, Hospitality]

Research Papers
882 words (2.5 pages)

Hospitality Industry And Tourism Sector Essay

- Hospitality industry is one of the several industries, which has gradually gained prominence in the modern business world. In order to fully explain the role of hospitality industry within the travel and tourism sector and the interrelationship between the two, it is imperative to discuss what the hospitality sector actually entails. Hospitality sector comprises of various smaller sectors, for instance restaurants, hotels, accommodation, holiday and theme parks, transportation, event management and most importantly, travel and tourism services....   [tags: Hotel, Tourism, Recreation, Hospitality industry]

Research Papers
1013 words (2.9 pages)

Journal of Hospitality and Tourism Management Essay

- The need for high-quality leaders in the hospitality industry has been readily recognised and is seen as critical to the long-term well-being of the industry. In recent years, the industry has undergone something of a sea change in its gender composition, with increasing numbers of females graduating from hospitality and tourism management courses. This suggests that the gender composition of managerial ranks is likely to change in the medium term, with concurrent changes in the typical leadership style valued in the industry....   [tags: Tourism Hospitality Travel Essays]

Research Papers
4505 words (12.9 pages)

Background Information on the Hospitality Industry Essay

- Background Information on the Hospitality Industry The Food and Hospitality Industry has become one of the biggest employers in our state. It now has attained a much higher status in society and demands high standards of work from its employees. Employment opportunities are many, but eagerly sought by a vast majority of people. For this reason as in any other established business, interviews are conducted. Through these interviews, the interviewer looks for personal qualities and interpersonal skills in a prospective employee to fulfill the job requirements....   [tags: Food and Hospitality Industry Essays]

Free Essays
1231 words (3.5 pages)



Layout-
The front of house is at the right hand side of the plan where the entrance/exit is and also where the packed lunch area is, the packed lunch area would also be classed as a welcome/meet and greet area so that visitors know where to go for their food.
The back of house is then on then left of the plan where the food counter is, there is no kitchen as such in this plan because I thought it would end up taking up too much space. There is a food counter instead where people select the food they want and have it served up to them, like in Subway.


Entrance and Exit-
I have selected two separate doors one for the way in and one for the way out so that queues don’t become messy and stay orderly instead. The entrance/exit is where it is on my plan because this is one of the smallest corners where I couldn’t think anything else would fit, the doors fit just nicely in this part of the room and it still give plenty of room for the food queue on the right hand side.

Other Products and Services-
At the entrance and exit side of the room, I have placed a packed lunch area where people can buy a lunch for them to have later if they don’t want to come back to the café, this is a good service and will also add another source of income for the café.

There is a kid’s corner in the top right hand side of the room for children to eat their food and enjoy aquarium related entertainment and take part in learning activities. This is a great free additional feature for the café giving children some fun and providing parents with the assurance of their kids’ safety and also allowing them time to relax at a distance.

Customer flow-
The entrance queue will be on the right hand side meaning that people who want to leave will not have to push through them to get out as they would if the entrance was on the left hand side.
When people walk in they will walk past the meet and greet counter where a member of staff can point them in the right direction, I have inserted a large wall dividing fish tank for people to walk around which will allow for longer queues on busy days and it will also give the people something to look at while they wait.
In my room layout plan, the fish shapes on the floor show the direction of customer flow from the entrance to the food counter, after that people feel free to sit where they like.


Level of service-
The Exploris aquarium is a tourist attraction and therefore they will want to get their food quickly, this is why the café is a self service one. Self service is quicker and easier than the more formal sit-down and wait for 45minutes to be served a dinner, the tourists will want their food quickly in order to get back to exploring around the attraction. When people are at the food counter they just choose what they want from what they see, everything is prepared and served up straight in front of them.


Name-
The name of my café is Bubbles Café, this does not refer to anyone’s nickname being Bubbles, and instead however it refers to the air bubbles which are in the fish tanks and will be decoratively painted around the walls.
I called the café Bubbles Café because it is short, sweet and simple, it also sound child friendly which it is so the name is perfect.


Location-
On the building layout plan of Exploris aquarium, the café is situated where they key states proposed café. I have further shaded it in pink to highlight it more. The café is on the first floor and there is a staircase and also lifts for disabled/pushchair access.


Size-
The size of the café will be determined by how many people it can seat at one time. When the café has full capacity it can seat up to 54 people which is ideal for two average school classes and still gives enough room for the young children in the far corner and also other tourists to be seated comfortably.

















Part Three- Merit Criteria

Exploris, the Northern Ireland Aquarium, strives to provide an enjoyable and educational experience through changing marine exhibits, a rolling programme of exhibitions and activities for 'kids of all ages'.

The cafés’ objectives will be to cater for all customer types for example families, speakers of other languages, special needs and school groups.

In my plan I have catered for the family group of customers well as I have included a kids’ play area which also provides an educational learning programme and this meet the aquariums’ aims for their visitors to enjoy themselves and learn something at the same time.

The attraction will want to meet the needs of special needs customers, for example those with wheelchairs or even a young family with a pushchair. I have pointed out on the planning map of the whole aquarium that there is toilets which also cater for disable and there are baby changing facilities. Where there are stairs to the café there are also lifts for people with wheelchairs or push chairs.

For the attraction to meet the objective of meeting the needs of speakers of a different language I have included menus at the welcome area in the café which comes in 5 different languages and will be added to more languages soon, before the holiday season picks up again. The menu is in the following languages:
English
French
Spanish
German
Polish
Chinese
This will help customers when it comes to ordering food, however if there is not a menu available in their language then they can always choose a food which they are familiar with.

The café and whole attraction meet the needs of school groups and large groups really well as there are enough seating for up to 54 people and there are also two sets of toilets which will help accommodate a lot of visitors.
I have chosen various sizes and shapes of tables in the café for this reason; the larger table for four people can be joined together for even bigger groups and there is also the tables for six people which teachers or large groups of friends may want sit at.
Return to 123HelpMe.com