Business Management: A Case Study Of Business Process Management

Introduction

According to Chang, (2016), Business Process Management (BPM) is a systematic approach of attaining organization’s goals by improving its management in addition to controlling the essential business processes. Moreover, a business process is defined as a set of activities that aid in accomplishing definite organizational goals. One of the aims of BPM is to trim down human fault and miscommunication as it can be seen in Mike’s Dynatrix Pty Ltd business. It is due to poor infrastructure management, which is significant for maintaining and optimizing an organization’s equipment along with core operations. It is important to note that business process management entails analysis, modeling, design and measurement of an organization’s workflow and are technology enabled. This implies that it is always the point of connection within an organization between the line-of-business and the information technology department.

Mike’s Dynatrix Pty Ltd should consider embracing BPM since it comes along with several

In the business perspective, a problem is defined as the difference between what exists now (As Is) and what is desired (To Be). Some of the symptoms that show that there is a big problem with Mike’s Dynatrix Pty Ltd include; the customers are unhappy with late delivery of dynatrix, the directors are unhappy, anxious and pointing figures amongst themselves, the mode of documentation and filing of records is manual and very poor, nobody manages the whole process and the company’s production has deviated negatively. The major problem with this company is poor management and coordination, which calls for urgent attention. Other problems include poor decision making, producing poorly design products and performing unnecessary