Business Etiquette Guide

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According to Bovée and Thill (2010), etiquette plays a key role in two types of teams: business and social. Business etiquette in teams revolves around personal appearance, individual grooming practices, a person’s smile, and telephone mannerisms. Concerning etiquette in teams and appearance, over or under dressing can create the wrong impressions and draw attention away from a person’s work abilities; proper business attire allows attention to focus on a person’s work ethic. Individual grooming practices are a part of team etiquette also, as good hygienic practices can create better team environments; however, heavy scented colognes and perfumes could create offensive team environments. A person’s smile can help promote an inviting team atmosphere, but giving insincere smiles can create team tensions. During telephone calls, a person’s personality, tone, decibel levels, and ringtones used act as forms of positive or negative team etiquette practices (Bovée & Thill, 2010).
Bovée and Thill (2010) noted social etiquette in team settings revolves around displaying confident shaking of hands to create a positive impression; however, a limp handshake can imply a number of negative characteristics. Other social forms of team etiquette would include a person briefly detailing their job at the company when introducing themselves and repeating names of introduced persons; these actions promote mutual respect and conversation longevity. During eating engagements, appropriate foods, serving alcoholic beverages towards the end of the meal, and beginning business discussions after the completion of main courses act as other forms of demonstrating team etiquette in a social setting. Other forms of etiquette used during social eating engagement...

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...etiquette, team members (or states) could feel prone to limit team communications or promote team conflict. The phrase team etiquette translates as appropriate team mannerisms; advantages and disadvantages to working in teams often relate directly to each member’s team etiquette toward other team members.

Works Cited

Bovée, C. L. & Thill, J. V. (2010). Business communication essentials (4th ed.). Pearson Prentice Hall. Retrieved from the University of Phoenix eBook Collection database.
Business Etiquette International. (2011). How can Business Etiquette International help you improve your workplace challenges?. Retrieved from http://www.actwelldowell.com
Wagner, R. (2012). “7 workplace etiquette tips to build teamwork in any economy.” Rachel Wagner Etiquette and Protocol. Retrieved from http://www.etiquettetrainer.com/workplace-etiquette-build-teamwork/

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