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tesco's aims and objectives
tesco's aims and objectives
business ethics case study
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Over the years Tesco has grown to become the UK’s largest supermarket chain with over 2000 stores operating around the world but at the same time it also became one of the most controversial and highly criticised company. Tesco is highly perceived as a company behaving unethically in public eyes. Business ethics wise Tesco’s is a gold mine and I have specifically chosen Tesco because it would be interesting to do research on a company that is so controversial and constantly under spotlight. Some of the allegations towards Tesco are; Corporate policy Corporate policy caused Tesco a big headache specially the cases towards labour relations, trading relations and pricing and advertising. Repeated unethical behaviour towards suppliers and employee’s …show more content…
Although Tesco is claiming they are not doing anything wrong they are making it very difficult individual shop owners and local convenience stores to survive. Some of the new store openings even became very violent due to extreme opposition in the past. Financial affairs Tax Avoidance: The guardian is claiming that Tesco has been avoid approximately 1 billion tax on profits from property sales by using taxation structure including off shore bank accounts in Cayman Islands. Guardian has been sued by Tesco twice over malicious tax allegations in the past. Alleged Bribery: Tesco was under spotlight again after one of the senior employees made sure one the contractors of Tesco’s to keep their contract rolling in exchange of a small “fee” SFO Investigation: SFO has investigated Tesco multiple times to look for irregularities and holes in accounting. In 2014 an investigation found overestimated amount of £118 million in the first half and £70 million in the second …show more content…
Tesco is trying to reduce as much calories with projects such as “The Tesco Eat Happy Project” and track how much calories the goods are with “Healthy Little Differences Tracker” to help and encourage customers to buy healthier. The amount of criticism Tesco is getting from customers and media about their product health and safety issues is clearly not a good sign. Horse meat scandal, multiple cases of back labelling out of date product are some of the examples of how much Tesco is committed to this
Tesco PLC's Expansion in North Bracknell Introduction: Tesco PLC is an international supermarket not only selling high quality goods but has now also become one of the biggest job markets. As well as this Tesco has been running sub-projects to increase the level of customer care. [IMAGE] Tesco's main aims are shown by the steering wheel provided by their website (www.tesco.com). Tesco want to have good quality for value to earn their customers loyalty while still making a profit. I will be investigating the Tesco Superstore, petrol station, pharmacy and coffee shop in North Bracknell (Warfield).
Tesco must also follow their statutory duty which ensures that their employees have adequate welfare facilities. Employees also have specific duties they got to follow by law which includes them to take reasonable care for health and safety for them and the people around them, they must also co-operate with the employer or any other person to enable the employer or other person to perform or comply with any legal requirements.
Primark is an established clothing retailer and also ranges products such as accessories and homeware, by 2012 Primark had 238 branches running internationally across Europe (Primark, 2016a). The company was first located in Dublin, where they were initially named Pennys, and have grown into becoming a branded name for offering a fashionable look for a driven value (Primark, 2016a). Just like many retailers, Primark does not manufacture their goods themselves, but use contact suppliers to produce their good to specification, souring from across Europe and Asia. (Primark, 2016b).
The market shares of UK supermarkets are presented in Figure 1. Sainsbury occupies 16.29% of the whole market share, and Waitrose is 5.06%. With high concentration ratio, the supermarket industry of UK has high degree of vertical integration and has formed high level of economies of scale, which results in high entry barriers for new entrants (Jenkins and Williamson, 2015). It is calculated that independent retailers has declined by one third within recent 5 years (Economics Online, 2015). Bargaining power of suppliers of UK supermarket is low since big retailers of the industry show their business power to suppliers. Prices from suppliers are low and there is a large profit gap between suppliers and retailers. Supplier power is weaken due to the cheaper product sources overseas. Consumers have strong power to make decisions based on low switch cost and homogenized products within different UK supermarket retailers. Both Waitrose and Sainsbury face strong threat from substitutes. In current UK supermarket chains, there are lots of UK supermarkets competing in the market. Tesco is the most powerful competitor for supermarket retailers with the market share of 28.5%. And within the free trade zone of EU countries, UK supermarkets face higher level of competition since its competitors come from both local, nation, and EU members. In other words, the bargaining power of competitors are strong as well. UK supermarket industry has a high level of industry
Tesco is a Public limited company (PLC), which means it is owned by shareholders and it is in the private sector Also known as the for-profit sector and Activities outside the public sector organizations and businesses that provide services and products based on market demands for a cost with the purpose of producing a profit for owners and shareholders in the organisations. Tesco is the biggest employer in the UK with over 250,000 employees and over 1,800 stores.
...hat their practices, while profitable, are socially irresponsible and do not follow or respect cultural and humanistic behavior. If the population becomes aware of unfair business practices and if boycotts and government intervention were to occur, then the business would suffer in the long term. A revolution against the retailer could result in a downward spiral just as quickly as it rose to the top. This lesson learned recently by Paula Dean who lost her empire and is currently in seclusion. We can show compassion for the worker and still turn a profit. We will build a business model based on this premise. We encourage entrepreneurship and will prove our model to be more profitable with a workforce that is behind the process. Costco is a good example of this practice as they pay their workers relatively well and they even lobbied for a higher minimum wage.
Tesco will be affected by direct and indirect taxation which in turn has impacts on business costs, on aggregate demand, and therefore on business revenues.
For this task I have chosen Tesco to be my organization from the Large private sector and I have chosen the Post Office to be my organization from the Small public sector.
Tesco’s objective is to be the ‘champion for customers’, and they want to achieve this by being number one in customer satisfaction. They want to grow globally and by doing this they ‘create value for customers to earn their lifetime loyalty’. Tesco is
The purpose of this section of this report is to define the marketing concept; to explain what it means to be a market-orientated organisation; and to show that Tesco’s appear to be a successful, market-orientated company. Furthermore, that Tesco’s employ strategic relationship marketing to offer value to customers’; and achieve higher revenues and brand loyalty in return. Finally, to explain that being market oriented may also have some disadvantages if not carried out effectively.
Marks & Spencer is a perfect example of a company that had a successful strategy but failed to adapt to the changing environment and have therefore suffered from ‘strategic wear-out.’
Over the years, Tesco has recorded growth which has been achieved through different strategies. The company has adopted its growth strategy which has been implemented in four different parts. One has been emphasis on the growth of Core UK business in order to expand internationally. This growth has allowed that company to position itself in food and nonfood sectors based on retailing services. Over the years, the company has witnessed financial fortunes which have been reflected in its growing sales.
Social attitudes of today’s society have changed the way people live, people now are working longer hours to sustain the financial demand that is needed in-order to keep up a higher standard of living, “One quarter of working men and 11% of working women in the UK now work more than 50 hours per week” . This is a social problem because it encourages people to eat ‘fast food’ type products such as pasties, sausage rolls, pre-packaged sandwiches and microwavable take-away items such as burgers & hot dogs etc, which all have high percentages of saturated fats, sugars and salts. These ‘fast foods’ are eaten because of their convenience and due to time shortages from working longer hours these food are the easy option. This implicates less healthy diets and obesity in the UK population. Tesco’s have and still currently sell these items but to combat this problem in 2000 Tesco launched their ‘Healthy Living’ brand of foods which are lower in fat, no added sugar and low in sodium, and in 2004 launched their ‘Healthy Living Club’, which has over 350, 000 members and offer over 500 ‘Healthy Living’ Products. The club offers customers information on diets, weight loss and other health issues.
Tesco’s aspiration for multinational status had proved successful. Just about any country they chose to do business in ultimately made them the world’s third largest retailer. Their niche, however, was in emerging economies and they had entered all the emerging economies of the world that they felt were of importance. Japan for many years had been an interest because it was known to be the second largest retail market in the world. When the two existing supermarket chains went up for sale, Tesco decided it was time for entry into the Japanese retail market. Eight years later Tesco would learn its lessons on the uniqueness of the Japanese culture.
The focal point of this essay revolves around Tesco’s issues with Corporate Social Responsibility (Hench forth know as CSR) as they didn’t hold themselves to the stakeholders and society in general. These issues with CSR can be explained through applying agency theory and various ethical theories. Furthermore the actions taken by Tesco will be examined; both how they handled the scandal and the repercussions for...