Communication in business and information technology

Communication for Business and Information Technology Case Study.

OLYMPIA PRODUCTIONS:

Introduction:

Olympia Productions is in itself a product of five independent entities, combining their resources to create an efficient and effective partnership. The transition from separate businesses to a singular partnership has been a new experience to every part of the partnership. The matter of using a participative or a hierarchical management style has yet to be determined.

Management Approaches:

Hierarchical:

This management style requires leaders to make decisions without consolidations from fellow employees. According to Dwyer (1997), the leader of the group here is the one who announces the decision while all other members follow his/her orders. Dwyer states that this method is more likely to favour the businesses “interests” far ahead of that of employees. The employers of the previous five independent businesses had implemented this method and since they have been using its for so long, have become accustomed to it.

Participative:

The participative management method makes it essential for the leader to have an active role in making decisions. Dwyer (1997) recognises, He/She must ask fellow members opinions and ideas in order to achieve maximum output. An opposite result is identified by Dwyer. It has been suggested that the newly formed ‘Olympia Productions’, should consider this style of management.

Implementation:

Suggestion:

Using a Hierarchical management style may have gotten objectives achieved much more timely, but team members have found the leader to be too dominating and therefore as a result:

1. “Poor team participation”

2. “Low motivation”

3. and “Lack of creativity” are the consequences that have arisen as shown by Dwyer.

The Participative method ensures that all member are actively involved in the entities operations. Dwyer displays the results as:

1. “Shared responsibility”

2. “Encourages Self-Esteem”

3. and “Job satisfaction” are the benefits of a teamwork orientated management method which promotes easier communication. Dwyer explains both methods thoroughly but uses more positive incites on the participative method.

Therefore all managers should be briefed on ...

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...d supporting members”

4. “Giving feedback”

5. “Developing teamwork”

6. and “Counselling members”

These simple steps outlined by Dwyer, display the encouraged communication in various ways.

Management could ask for contributions into developing goals, and make jobs meaningful with rewards and compliments on successful work. Leaders represent fellow staff at meetings and give recognition. This strategy will impact Olympia Productions in a positive manner, as both management and staff receive cooperation and further develop communication.

RERERENCES :

Dwyer, J. 1997, The business communication handbook, 4th edition, Prentice Hall, Sydney.

Crosling, G., & Ward, I. 1999, Graduates, workplace oral communication and undergraduate curriculum, [online], Monash University, Clayton.

Jones, G., George, J.M., & Hill, C.W.L. 2000, Contemporary management, 2nd edition, McGraw- Hill Higher Education, Boston.

(Technical advances in communication )

Jones, G., George, J.M., & Hill, C.W.L. 2000, Contemporary management, 2nd edition, McGraw- Hill Higher Education, Boston.

( Social responsibility )