Essay about Bullying As A Mass And Never Resolved

Essay about Bullying As A Mass And Never Resolved

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The phenomenon of bullying has been reported in the nursing literature for over 20 years; however, it is only in recent years that it has been at the forefront of research (D’Ambra & Andrews, 2014). Also referred to as incivility, horizontal violence and lateral violence, bullying refers to a cluster of inappropriate and unacceptable behaviors which occur regularly in health care settings (McNamara, 2012). In the workplace environment, discerning bullying behaviors from simple conflicts can be difficult; it is, however, recognized that bullying is more severe, characterized by the presence of a series of undermining incidents over time, as opposed to one isolated conflict in the workplace. Recognizing the conflict as perpetual and never resolved, The Joint Commission (JC), in 2008, identified workplace bullying as a sentinel event; in 2015, the American Nurses Association described bullying as involving “repeated, unwanted harmful actions intended to humiliate, offend, and cause distress in the recipient” (p.2).
When defining these actions, the JC identified verbal outbursts, condescending language or voice intonation, reluctance or refusal to answer another nurse’s question, and uncooperative attitudes among a healthcare team. Hutchinson, Wilkes, Vickers, & Jackson (2008) defined bullying behaviors as a personal attack, with erosion of professional competence and reputation. McNamara (2012) further differentiated between verbal abuse (public criticism, insults or undermining, spreading rumors or backstabbing) and non-verbal abuse (raising eyebrows, rolling eyes, and turning away or excluding someone during a conversation). In the wake of these negative activities, Laschinger et.al (2010) reported that the victim may be ...


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...e next wave of new nurses.
An essential step in breaking the cycle of violence is providing education to newly graduated nurses on recognition and response to bullying behaviors. Griffin (2004) reported that "the goal of the educational process of teaching about lateral violence is to liberate the oppressed individuals by helping them to see that stopping the dominant group or individual from oppressing them is within their capabilities" (p. 258) and utilized an educational program to teach newly graduated nurses cognitive rehearsal techniques as a shield against bullying; the nurses learned appropriate responses to the ten most common forms of lateral violence. In 2014, Griffin & Clark identified rehearsing and practicing methods to deal with bullying an evidence-based strategy that nurses can use to address specific disruptive behaviors as they occur.

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