Blingbrook Fire Department Case Study

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Bolingbrook Fire Department
Bolingbrook Fire Department - Strategic Planning
Bolingbrook is a thriving community of 75,000 residents located approximately thirty-five miles southwest of Chicago. It consists of a large residential population, numerous corporate, industrial and warehouse districts, multiple large shopping complexes and a small municipal airport. Also located within the boundaries of Bolingbrook are two interstate highways, several small railroad branch lines and a large, but non-navigable river. Bolingbrook, as do most communities, provides numerous public services including full-time ambulance and fire protection. Fire and emergency medical services are considered a vital and essential community service. Modern …show more content…

Despite having grown and evolved into a full-service, career emergency response organization, the Bolingbrook Fire Department has never followed or developed a strategic plan. As a consequence, the department may not possess the ability to reach its fullest potential and achieve status as a truly efficient and effective organization and as a result its customers may suffer. The benefits to those organizations that choose to embark on the process of developing a long-range plan are numerous as well as invaluable. Organizations that commit to such planning are able to establish objectives and priorities, make clear their future direction, adapting to both internal and external environmental changes, resolve major issues that impact the organization and obstacles and provide a clear and justifiable rationale for decision making (Bryson & Einsweiler, 1988, p. 3). Ultimately, the public is better …show more content…

Competitive contracting for public services such as fire and emergency medical services is occurring with more and more regularity. It is a practice that may provide cash-strapped communities an opportunity to step away from fiscal liabilities they cannot otherwise manage, saving money and improving departmental efficiency. Many municipalities have turned over the provision of emergency medical services to private organizations reducing exposure in both terms of liability and payroll

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