Avante At Boca Raton Case Study

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Avante, skilled nursing and rehabilitation facilities, has many locations in North Carolina, Virginia, and Florida. The skilled nursing and rehabilitation center that I chose for this case study is Avante at Boca Raton, in Boca Raton, Florida. With it’s detailed website, finding its numerous service was done so with ease. Avante’s mission is “to improve quality of life for our esteemed residents, our colleagues and our communities, by exceeding expectations… one individual at a time.” Avante at Boca Raton’s strengths include its website, how well it reaches out to its target market, and the different services they offer. The weaknesses of Avante at Boca Raton include the lack of information on the company’s website about the specific location, …show more content…

With a few clicks of my mouse pad, I could view all the information available to me on the website in a matter of minutes. It eve offers a change in font size for those who might need to words on the screen to be larger in order to read them without strain. The different categories it has available are Home, About Us, Services, Locations, Careers, HIPPA, and Contact Us, making it very easy to navigate through it. The website gives detailed lists of services and locations that they provide as well as video tours of each facility they operate. I think that if someone or a family member of someone who needed to find a new skilled nursing facility, would be interested in Avante based on the lovely pictures and information about the company provided on the website. Though the website was very appealing, it was mainly for the Avante as a whole and not Avante at Boca Raton. There was very little detail about Avante at Boca Raton and the only information available was a few minute long video. The lack of pictures of the specific facility, information about the staff, layout of the facility, and the activities and services at the specific facility, are the one weakness of Avante at Boca …show more content…

The second weakness is the poor ratings received on www.caring.com, nursing-homes.healthgrove.com, and wellness.com. The main issue that seems to the reasoning behind the negative ratings is the attitude of the staff. The experience of rude staff occurred more than three times one rating website alone. The way that patients are treated in any health facility will dictate their experience at that facility. These are often the most uncomfortable experiences of the patients’ lives and if I had to attend a skilled nursing facility or have a family member attend one, the treatment a patient receives from the staff is my number one priority. The third strength of Avante at Boca Raton is the immense amount of services that they provide. Examples of services provided but are not limited to are wound care, respiratory care, and comprehensive rehabilitation. Wound care is where physicians lead a team of professionals in providing services to adult and geriatric patients with chronic, non-healing wounds. There are several Avante centers that excel in respiratory care, with licensed and certified respiratory therapists providing on-site services 24/7, including ventilator and trach management and

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