MARS INCORPORATED

Introduction

Mars Incorporated is one of the largest private businesses in the world; it has many primary branches which include Chocolate, Petcare and other forms of food. Mars Petcare itself makes up about 40% of the net sales of 33 billion dollars per anum. Mars itself revolves around its “five principles” which are as follows: Quality, Responsibility, Mutuality, Efficiency and Freedom.
The extraordinary success of Mars Incorporated is because of the businesses strong understanding of the influences on the operations process and their importance.
History and Principles

Mars Incorporated has a highly dynamic and successful history; the journey started in 1911 where Frank C. Mars began to sell “butter cream candy” out of his kitchen, since then he has started a company, grown it substantially, and passed it on to his children, even to today Mars remains a family owned company and is fully private. Today the company has a total of approximately 72000 staff known as associates and owns many popular names in food such as M&M’s, Wrigley gum, MasterFoods and of course the Mars Bar, alongside this they also produce a wide variety of pet foods including “Pedigree” and “Whiscas”. As previously mentioned the company revolves around the five principles of:
1. Quality: Mars puts an extreme amount of effort towards Operations to maintain consistency in high quality across all of its brands, this is reflected in the extensive presence of quality control in its production process and while this decreases overall production speed it maintains quality which gives the company a great reputation.
2. Responsibility: Mars believes strongly in its responsibility towards both customers and suppliers which is reflected by strong tying to corporate s...

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...uality of work, Mars loses the opportunity for new ideas in new employees, this presents a problem but not a major one, Mars has the opportunity here to hand out redundancy packages to older employees or simply expand rapidly and make room for new staff. An issue with production is the cost of manufacturing in Australia; this could become an issue within the next decade so Mars is looking into production in other countries.
Mars’s plans for the future show that they know of possible influences in production of the future and they are creating a habitat which will be future-hospitable.
Conclusion

Mars as a business has clear understanding of the importance of influences on operations for business success, as all of their operations reflect it in the present and have in the past. Mars has had a successful business lifetime for over 100 years and has a bright future.