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...ve the ability to support customer service initiatives. Such as the pre-cert program that me and my team started 2 years ago. My department heads had an idea to broaden the radiology department and gain more doctors and patients by providing the service of obtaining authorizations for radiology exams that the referring physician are sending the patients for. We did a trial run for about a month until we went live in October 2013. We started out with 10 doctors and in 2 years after word of mouth and constant networking we now have over 1950 doctors referring patients to us from the tri-state. My department has grown due to great employees such as myself who dedicates the time and knowledge to obtaining authorizations and training new employees with the proper way to view clinical criteria and call or use Internet based insurance companies to obtain the authorizations.
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