The properties of performance measure that were implicated in the implementation of the balanced scorecard and Worldclass Lighting were their Key Performance Indicators (KPIs), which included the financial perspective, customer perspective, process perspective and learning and growth perspective. Worldclass created a few d...
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Balance scorecard can be improved with education and training, changes in organizational design, changes in administrative policies and procedures. By educating and implementing training programs, it can help overcome cultural barriers and develop cross-functional teamwork. When changes in an organizational design occurs, it can help to eliminate stovepipes and open up lines of communication across functions and groups. When an organization makes changes to administrative policies and procedures, they can tie individual measurement and rewards more closely to overall company goals, to help people focus more on helping the company as a whole to reach its goals. Once a company has come out with a balanced scorecard, there needs to have proper monitoring in place to ensure that everyone is invested in the company and its goals.
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