The Benefits and Problems of Outsourcing Essay

The Benefits and Problems of Outsourcing Essay

Length: 1362 words (3.9 double-spaced pages)

Rating: Strong Essays

Open Document

Essay Preview

Outsourcing is a very topical issue in not only the information services industry today but also the whole of the employment industry. The definition of outsourcing, according to the Merriam Webster Online Dictionary is as follows: “to send away (some of a company's work) to be done by people outside the company” (Merriam-Webster, 2014). So effectively, in a management situation where outsourcing is being considered, this is when any work that would or could have been done by the company or parent company is done by an external company instead. Some of today’s workers have been in situations where their jobs have been outsourced, they have been utilised as contractors in an outsourced industry, and feel that their livelihoods have been threatened by outsourcing. In light of the tough economic times and the more innovative ways of acquiring staff outsourcing is becoming a favoured option for some managers. So the purpose of this paper is to discuss the issue of outsourcing primarily in libraries and other information services. It will discuss, right or wrong, why outsourcing may be a favoured option for some managers in the information services industry utilising examples and research from experts in the information services industry who have had experience with or studied the issue of outsourcing.

Libraries have many menial tasks outsourced like book covering and purchasing; however, outsourcing library management itself was not heard of until 1997 when the Hawaiian State Library followed through with this idea (N. M. Hill, 2011, p.14). This aspect of outsourcing is quite unusual as it involves having the actual bosses being external to the organisation. A reason given for outsourcing of library management is the recent financi...


... middle of paper ...


...Digital Commons at the University of Wollongong, Australia. OCLC Systems & Services: International digital library perspectives, 23(4), 353-362. http://dx.doi.org/10.1108/10650750710831493
Pantry, S. (2005). Making the best of outsourcing. CILIP library and information update, 4(5), 34-36. Retrieved from http://edocs.library.curtin.edu.au/eres_display.cgi?url=dc60165027.pdf©right=1
Petry-Eberle, A., & Bieg, M. (2009). Outsourcing information services. Library Hi Tech, 27(4), 602-609. http://dx.doi.org/10.1108/07378830911007709
Stark, T. (2011). A Cautionary Tale of Privatization. Public Libraries, 50(2), 15-16. Retrieved from http://search.proquest.com.dbgw.lis.curtin.edu.au/docview/861735990?accountid=10382
The Library of Birmingham. (2014). Business Services. Retrieved from http://www.libraryofbirmingham.com/article/businessservices/businessservices

Need Writing Help?

Get feedback on grammar, clarity, concision and logic instantly.

Check your paper »

Outsourcing, Recruitment, And Customer Support Essay examples

- Introduction Outsourcing is a strategy that an organization uses to transfer parts of work to outside suppliers rather than completing it in-house. It is a cost-saving means to improve the quality of services, as well as to raise revenue for an organization. Outside suppliers will take the responsibility of conducting the program and maintaining the organization’s assets when the work is outsourced to them. The outcome of outsourcing mainly depends on the vendor’s ability to create value for both parties under a contract....   [tags: Outsourcing, Management, Offshoring]

Strong Essays
1055 words (3 pages)

Essay about Outsourcing Of Outsourcing Into Their Business Practices

- Today, many businesses have adopted the practice of outsourcing, be it within the borders or done internationally. Outsourcing can be defined as “the practice of having certain job functions done outside a company instead of having an in-house department or employee handle them; functions can be outsourced to either a company or an individual” (entrepreneur.com). “Outsourcing has become a major trend in human resources over the past decade. It 's the practice of sending certain job functions outside a company instead of handling them in house....   [tags: Outsourcing, Offshoring, Wage, Employment]

Strong Essays
1200 words (3.4 pages)

Outsourcing Financial Services : Outsourcing Essay

- Outsourcing financial services is a risk that can endure expensive losses. A company can easily lose control of operations and lead itself away from its goals. Loss of controls on company activities and services can occur without proper coordination and communication. Financial firms that outsource their activities must have trust in their third party. The third party should be aware of what needs to be accomplished, and in what period of time. Without coordination, a company loses valuable time and money....   [tags: Economics, Financial services, Outsourcing]

Strong Essays
736 words (2.1 pages)

Hr Outsourcing : An Organization Essay

- HR outsourcing is not to be taken lightly, as while it can have beneficial consequences, it can also have harmful and irreversible ones as well. The outsourced areas are important, they provide the basis of the conditions of work, day-to-day management, and business climate. As such they require expertise and experience. According to Patrick Bouvard in his book 'HR outsourcing ', unloading technical tasks or high risk operations allows a company to reposition the resources of HRD on creative topics of values....   [tags: Outsourcing, Management, Labour economics]

Strong Essays
1696 words (4.8 pages)

Essay about Benefits of IT Outsourcing

- While every organizations and company are enjoyed the benefits of IT outsourcing, the awareness of drawbacks and threats about outsourcing risk is also had been increased over the time. There has been a focus on the vulnerability of these risks and threats. In fact, the issues of security must be a part of outsourcing is not new. So, anyone looking at outsourcing needs to think carefully. It is very important and essential to understand the risks and to take all reasonable steps to keep them in a minimum....   [tags: risks and threats]

Strong Essays
1065 words (3 pages)

Outsourcing And Outsourcing : Outsourcing Essay

- “Present two arguments for and two arguments against a U.S. company offshoring the management of its customer relationships to technical and managerial personnel in a less-developed country.” Offshoring or offshore outsourcing is the practice of a company or a firm hiring or contracting in utilizing the services, skills or labor of the personnel from an outsourcing service provider that specializes in the need that they are looking for such as develop systems, customer service or even write code either from a developing or under developed countries, in their efforts to lower their operational costs and improve their service efficiencies and quality of their products....   [tags: Customer relationship management]

Strong Essays
933 words (2.7 pages)

The Ethics of Software Outsourcing Essays

- Analyze whether the United States should outsource software development from several ethical viewpoints. Introduction Always act in your own self interest -- ex-boss Many Santa Clara computer engineering professors ask their students where they are working. I am always surprised at the great number of students who are not. If these students are representative of the Silicon Valley job market, then its outlook is bleak. Many of these students' ex-jobs have been outsourced to lower cost countries such as India and now the Philippines....   [tags: Software Outsourcing Essays]

Free Essays
3015 words (8.6 pages)

IT Outsourcing Essay

- TABLE OF CONTENT NO TITLE PAGE NO 1. Task 1 - Question 1 3 2. Question 2 4 3. Question 3 5 4. Task 2 - A 6 5. Task 2 - B 7 6. Reference 8 7. Appendix 9  TASK 1 QUESTION 1 Critically evaluate the competitive advantage that can be gained by companies through IS/IT outsourcing. Provide suitable example to support your answer. In IT outsourcing, it used mainly for downsizing and cost reductions at major corporations, where should be used as a strategic tool to deliver a forceful impact on corporate growth and financial stability....   [tags: Business Risk, Pros&Cons]

Strong Essays
963 words (2.8 pages)

It Outsourcing Essay

- It Outsourcing INTRODUCTION Companies are increasingly outsourcing the management of information technology (IT) for reasons that include concern for cost and quality, lagging IT performance, supplier pressure, access to special technical and application skills, and other financial factors. The outsourcing solution is acceptable to large and small firms alike because strategic alliances are now more common and the IT environment is changing rapidly. REASON TO OUTSOURCE Although the mix of factors raising the possibility of outsourcing varies widely from one company to another, there are a series of themes that explain most of the pressures to outsource....   [tags: Globalization Essays, Papers]

Strong Essays
1040 words (3 pages)

Essay on Outsourcing

- Outsourcing Contents. 1 Abstract 2 Introduction 3 Fundamentals 4 The Main Strategy 5 Sucessful Outsourcing 6 Conclusion Outsourcing and how it can help IT Managers enhance their projects. Abstract With computer systems / projects and there implementations getting more complex with every day that passes , the tendering of IT responsibilities to external parties is becoming more and more attractive to the IT Managers of large organisations. The common name for this type of operation is "Outsourcing"....   [tags: Globalization essays, research papers]

Strong Essays
2369 words (6.8 pages)