PD7 Assignment 4
JRMARION
A past conflict that I have had happen to me at one of my previous workplaces was when a fellow co-worker frequently made rude jokes and unprofessional remarks. At my seconds co-op job I was on a medium-sized team, where a lot of the work would be done in small groups. One of those people whom I frequently worked with would often sarcastically say things like how his work was killing him or how he would rather die than file another TPS report. I am not normally the kind of person to get upset by these kinds of things, but I had recently experienced the death of somebody close to me. Due to this my co-workers comments were really bothering me. Eventually one day after he made a really inappropriate remark I asked him if he could stop and explained my situation ( I did this is a rather heated outburst). He apologised the next day and told me he meant no harm and that it was just his way of blowing off steam and that it the future he would make an effort to watch what he says more. After this the co-worker stopped with his crude humour (around me at least) and we were able to get along somewhat better afterwards. I’m not saying that I handled this situation very well; I’m just using it as my example (If I had known the content from chapter seven about
…show more content…
When I initially approached the other party (my co-worker) I did not take into any consideration of what his needs/goals were and simply told him what my goals/needs were and that he should follow them. The advantage of this conflict style is that it is hard to argue against it; however that is not always a good thing. Luckily my co-worker agreed in the end or else things could have been much worse. If I could re-live this conflict I would definitely use a different communication style such as accommodating so that I could increase my relationship with the co-worker instead of making it
Introduction: The project is about my previous employer. I was Accountant for Rapid Consulting. Tech Company based in Irvine, California. Tech Company makes several apps for medical services. They have a consulting division as well. Thus the company has 25 staff and one outsourcing team in India. This company is administered and manage by founder and & President. Staff levels are CEO, Operation Director, CFO/Accountant, Project manager, Office Manager, Computer engineers and support staff.
Good communication has the ability to avoid conflict, as well as to resolve it. However, there are many ways in which an ongoing conflict can be resolved.
Kim, Sang-Yeon, Jihyun Kim, and Tae-Seop Lim. 2013. "The impact of relational holism on conflict management styles in colleagueship and friendship: A cross-cultural study." Studies in Communication Sciences no. 13 (1):58-66. doi: http://dx.doi.org/10.1016/j.scoms.2013.04.001.
Conflict would occur when “disagreement exists” within an organisation over different issues (French, 2011). These issues can be associated with power; “the potential ability to influence behaviour” (Pfeffer, 1992 p. 713: cited in Martin, 2005).
There are 5 different conflict management styles and using them can either negatively or positively affect relationships. I use all the styles of conflict management, but in my most recent conflicts I have been using a competitive style. The competitive style is mainly described as being quick to resolute, upfront, and in my case, fun. Like all the styles, there is drawbacks and benefits, but the competitive style is not too beneficial to everyone in the situation. If things do not go my way, I look to the other conflict management styles to resolve. That may sound self-centered, but that is not always the case.
Crossman (2014) describes the Conflict Theory as the emphasizing how social order is produced by the role coercion and power as groups in society competes against each other for social and economic resources.
What do really know about conflict management within an organization? We know that there are issues that almost every manager, leader, or employee will have to deal with at least one time or another within the workplace. Conflict can be defined by Rahim (1986), as an interactive process due to a disagreement between two people (Shabbir, Atta, & Adil., 2014).
A group can only be called a team if the members are actively working together toward a common goal. A team must have the capability to set goals, make decisions, solve problems, and share responsibilities. For a team to be successful, trust must be earned between its members by being consistent and reliable (Temme & Katzel, 2005). When more than one person is working on a particular task, inconsistent views or opinions commonly arise. People come from different backgrounds and live through different life experiences therefore, even when working towards a common goal, they will not always see eye to eye. Major conflict that is not dealt with can devastate a team or organization (Make Conflict Work, 2008). In some situations, conflict can be more constructive than destructive. Recognizing the difference between conflict that is constructive to the team and conflict that is destructive to the team is important. Trying to prevent the conflict is not always the best way to manage conflict when working within a team setting. Understanding conflict, what causes it, and how to resolve conflict effectively, should consume full concentration.
Many people enjoy working or participating in a group or team, but when a group of people work together chances are that conflicts will occur. Hazleton describes conflict as the discrepancy between what is the perceived reality and what is seen as ideal (2007). “We enter into conflicts reluctantly, cautiously, angrily, nervously, confidently- and emerge from them battered, exhausted, sad, satisfied, triumphant. And still many of us underestimate or overlook the merits of conflict- the opportunity conflict offers every time it occurs” (Schilling, nd.). Conflict does not have to lead to a hostile environment or to broken relationships. Conflict if resolved effectively can lead to a positive experience for everyone involved. First, there must be an understanding of the reasons why conflicts occur. The conflict must be approached with an open mind. Using specific strategies can lead to a successful resolution for all parties involved. The Thomas-Kilmann Conflict Mode Instrument states “there are five general approaches to dealing with conflict. The five approaches are avoidance, accommodation, competition, compromise, and collaboration. Conflict resolution is situational and no one approach provides the best or right approach for all circumstances” (Thomas, 2000).
Conflict seems to inevitable when trying to merge two companies. Conflict is described as the “Process which begins when one party perceives that the other has frustrated or is about to frustrate, some concern of his” (Kumar, 2009). Synergon’s CEO uses a “take no prisoners” approach and would fire most of the management team within 12 months of taking over a company using an approach they call neutron bombing. In cases where both companies are successful like in the case of Synergon Capital and Beauchamp you add even more conflict. The managers of Beauchamp are used to operating in a positive way that has produced profits for the company and you add Nick Cunningham a manager of Synergon who is used to restructure management in newly acquired poorly ran
The conflict I chose to analyze a conflict with my sister that also involved my brother. Basically, every Tuesday and Thursday morning my sister has class at 8 am at Concordia, so we share a car and leave at 7 am. My brother leaves for high school at around 7:10 am. For the whole semester, my sister and I have been getting late almost every Tuesday and Thursday. Since the beginning of the semester, we have made a plan that my sister wakes up the earliest, my brother wakes up at 6 am, and I wake up at 6:30 am. However, every time, my brother fails to wake up, so my sister wakes him up at 6:20 am. This causes me to be late because I have to wait for him to get out of the shower.
Conflict theory are perspective in sociology psychology that accentuate the social, political, or material inequality of a social group, that analysis the broad socio-political system, or that weaken from structural functionalism and ideological conservatism. With conflict theory, you will see tensions, status, and power are unevenly distributed between groups in society, which these conflicts become the purpose of social change. Conflict theory usually arise due to competition and limited resource that is feed by domination and power, rather than consensus and conformity. This is seen a lot on macro level. As a social worker, you will see and use conflict theory throughout your professional.
Conflict exists in every organization as a result of incompatible needs, goals, and objectives of two people while aligning to the overall business requirements. Though disagreement is linked with negative impact, the approach has healthy considerations (Leung, 2008). For instance, some conflicts create an avenue for the exchange of ideas and creativity to meet the set organizational purposes. However, damaging disagreement in organizations results in employee dissatisfaction, turnover, and poor services and reduced productivity. The paper establishes different types of interpersonal conflict and key resolution strategies used to address the problem. Human resource managers need to have the capacity to identify different levels of conflicts and the best methods to negate them.
Tell me about a time you had a conflict with a co-worker, supervisor, etc. How did you resolve it?
In order of being able to analyze the sources of conflicts regarding the clothing manufacturer, I will present the Conflict Process Model according to McShane and Von Glinow. Therefore, I will first define what conflicts are, and second present the different sources of conflicts and carve out which conflicts are involved regarding to the given case. The third step is to explain two different strategies to minimize these conflicts in future. Finally, I will provide a recommendation and conclusion.