Applying Quality Principles: Total Quality Management Essays

Applying Quality Principles: Total Quality Management Essays

Length: 1146 words (3.3 double-spaced pages)

Rating: Strong Essays

Open Document

Essay Preview

The quest for improvement in various areas of life such as business, social and personal became so important that researchers had to pre-occupy their times for many years in finding better ways of providing solution to issues confronting companies, institutions, families and society as a whole. The premise that we can be better and do better at how we perform task is and should be of great importance to all, because that is the only time we seek the knowledge to reach new height and produce to our full potential. The opportunities in the field of process improvement are vast and the contributors are numerous, so in looking for specific solution, one would need to first define the problem or issue that need improved then select the right methodology to resolve it. For the scope of this paper Total Quality Management, Six Sigma and ISO 9000 will be the focus of how they can be used as quality initiatives tool to obtain excellence in performance. Though all three have some similarities and differences in techniques and philosophies, nevertheless their applications have helped significantly to advance process improvement efforts across the globe.

Total Quality Management (TQM) is an approach that seeks to improve quality and performance which will meet or exceed customer expectations. This can be achieved by integrating all quality-related functions and processes throughout the company. TQM looks at the overall quality measures used by a company including managing quality design and development, quality control and maintenance, quality improvement, and quality assurance.

Six Sigma can be best described as a business improvement approach that seeks to find and eliminate causes of defects and errors in manufacturing and service proce...

... middle of paper ...

... decreasing of defects as well as the streamlining of processes.
Control is known as the final step in the DMAIC methodology. It facilitates the identification and correction of variances. It accomplishes this swiftly thereby making certain these variances are denied the chance to influence the process in a negative manner and also by extension cause defects. An example of controls is pilot runs which are undertaken to ascertain whether the processes are functioning adequately.

Evans, J. R. (2011). Quality and performance excellence: Management, organization, and strategy
IVR - Another Type of Automated Telephone Answering: Retrieved on 3/18/2012 from
DMAIC Explained: Retrieved on 3/18/2012 from

Need Writing Help?

Get feedback on grammar, clarity, concision and logic instantly.

Check your paper »

Ford 's Total Asset Size Essay

- FATR Ratio Ford’s impressive total asset size is $225 billion (Ford, 2015a). The fixed assets turnover ratio (FATR) illustrates the effectiveness of using fixed assets to generate sales. Ford’s average fixed asset turnover ratio for 2013-2015 is (0.33 for 2015 + 0.32 for 2014 + 0.28) / 3 = 0.31 (Ford, 2015a; Ford, 2015c). Although the number is small, one can compare Ford’s FATR with a competitor during the same period to determine which one uses their fixed assets better. GM’s average FATR for the same period was (0.28 for 2015 + 0.18 for 2014 + 0.14 for 2013) / 3 = 0.2 (GM, 2015a, GM, 2015c)....   [tags: Generally Accepted Accounting Principles]

Strong Essays
1395 words (4 pages)

Logistics, History, and Principles of LEAN Manufacturing Approach Essays

- LEAN Logistics History and Principles of LEAN In the mid 1950s Taiichi Ohno started developing the methodology and principles of the Lean Manufacturing Approach in the form of the Toyota Production System (TPS) and to implement it at Toyota in the automobile assembly line production, which at that time was extremely unprogressive and of inferior quality. The essential principle of the LEAN Manufacturing Approach is the implementation of the workflow in which all work sequences throughout all corporate functions are standardized and continuously optimized – holistically integrated without department, division or country boundaries....   [tags: toyota, standardized, transportation]

Strong Essays
895 words (2.6 pages)

Compare The Management Theories Of Frederick Taylor, Henri Fayol, Elton Mayo And Douglas Mcgregor

- Since the end of the 19th century, when factory manufacturing became widespread and the size of organisations increased, people have been looking for ways to motivate employees and improve productivity. A need for management ideas arise which lead to classical contributors such as Frederick Taylor and Henri Fayol generating management theories such as Taylor’ Scientific Management and Fayol’s Administrative Management. In the late 1920’s and early 1930’s the Hawthorne studies were conducted where Elton Mayo was the predominate figure and contributed to the Behavioural viewpoint....   [tags: Business Management]

Strong Essays
1864 words (5.3 pages)

Definition Of Total Quality Management Essay

- Total Quality Management is a way to deal with administration that was set up or began in the 1950 's and throughout the year has turned into an extremely famous and fundamental component to achievement in the business world. The idea of Total Quality Management references to the way of life and mentality of an association that is in consistent movement of change to give top quality items and administrations to the client base that will fulfill client needs and needs (Padhi, 2008). The way of life and demeanor of the association is essential is admiration to all levels of an association and is the thing that adds to authoritative operations....   [tags: Management, Total quality management]

Strong Essays
1034 words (3 pages)

Total Quality Management ( Tqm ) Essay

- Business nowadays becomes very competitive because customers have full knowledges of the products and services that are available in the market and they always have demand on high quality of the products and services. Therefore, business needs to maintain the quality of products and service as well as comes up with the new products or services that differentiate them with the other businesses in order to survive in the market. Nowadays, more and more companies are trying to apply Total Quality Management (TQM) strategy to their organization because they believe in its benefits which can bring the advantages in the long run....   [tags: Management, Total quality management, Customer]

Strong Essays
1517 words (4.3 pages)

Health Policy and Chronic Pain Management Essay

- Introduction  Pain is not always curable but effects the life of millions of people. This essay examines the Essence of Care 2010: Benchmarks for the Prevention and Management of Pain (DH, 2010). Particularly reflecting on a practical working knowledge of its implementation and its relevance to nursing practice. It is part of the wider ranging Essence of Care policy, that includes all the latest benchmarks developed since it was first launched in 2001. It was produced specifically to improve localized quality in the delivery of healthcare....   [tags: palliative care, chronic pain]

Strong Essays
3044 words (8.7 pages)

PRINCE 2 Project Management Methodology Essay

- ... Project Board makes the big decision about project and delegates authority to Project Managers. 4. Manage by Stages Project must be must be monitored and controlled in every stage. 5. Manage by exception Each time the Project Board want to move to next stage, they delegates authority to Project Managers by setting tolerances for cost, time, quality, scope, risk and benefits. 6. Focus on products Product produced must follow the scope of the project. Changes make for the product or scope must carefully consider the impact of project objectives....   [tags: Project in Controlled Environments Version 2]

Strong Essays
1202 words (3.4 pages)

The Objective of Total Quality Management Essay

- The Objective of Total Quality Management Total Quality Management(TQM) is an organisational process that actively involves every function and every employee in satisfying customers needs, both internal and external. TQM works by continuously improving all aspect of work through structured control, improvement and planning activities that are carried out in concern with guiding ideology that focuses on Quality and Customer Satisfaction as the top priorities. There has been many arguments that TQM succeeds only by incorporating a concern about quality for the customers throughout the organisation....   [tags: Total Quality Management Consumerism Essays]

Strong Essays
1265 words (3.6 pages)

Total Quality Management Essays

- Total Quality Management Paper This paper is about Total Quality Management (TQM). There are several parts to this paper that will now be outlined. First, Total Quality Management will be defined. Second, a description of the impact of globalization on quality will be discussed. Third, traditional management styles will be compared and contrasted with management styles focused on quality. Fourth, an explanation of how TQM should apply to my organization will be discussed. TQM Defined: The definition of Total Quality Management was defined by SEMATECH in 1990....   [tags: Total Quality Management TQM]

Strong Essays
817 words (2.3 pages)

Total Quality Management Essay

- Total Quality Management Total quality management has become a necessity in today's society amongst businesses and consumers. Organization and consumers believe that quality is very important, and it will make or break an organization. Ensuring quality in products helps eliminate liability that would come from defective products, and it increases the rate of the returning consumer. Companies are liable if there products were made poorly, and if they cause a disaster from the use of their products....   [tags: Strategic Plan Analysis Economics Total Quality Ma]

Strong Essays
1108 words (3.2 pages)