The four communication skills that will be analyzed are; active listening, assertive communication, rapport communication, and nonverbal communication. The questions in this chart will be used to analyze five school leaders and five poor communicators in my schools’ district. Communication instrument is a tool used to survey the communication practice within a system or organization. This instrument will determine if feedback is being received and deliver properly.
Questions Regularly Sometime Never
1. Do you practice good listening skills?
2. Do you show active listening skills by body movement?
3. Do you believe in rapport communication?
4. Do you accept other people’s point of view?
5. Do you ever use assertive communication?
6. Would you use assertive communication more than active listening
7. Do you offer feedback to a speaker in a respectful manner?
8. Do you feel ...
... middle of paper ...
Hopkins, L. (2005). Assertive Communication-6 Tips For Effective Use. Web. 6 December 2012.
Irmsher, K. (2000). Communication Skills. Number 102 (Eric Clearinghouse on Educational Management). Eugene, OR: Eric Digest. (ERIC Document Reproduction Service No. ED390114)
Johnson, K. (2008). Rapport-Key to Influencing People, Including Yourself. Web. 12 December 2012.
Salem, R. (2003). The Benefits of Empathic Listening. Web. 11 December 2012.
Wertheim, E. G. (2009). Nonverbal Communication Skills: The Power of Body Language. Web. 7 December 2012.
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