Spokeo Case Study

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According to the Federal Trade Commission, a data broker is a company that packages consumer information from numerous sources and sells this consumer information to other businesses or people (Katz, par 2). Throughout this paper, I will employ course materials, class debates, and lecture notes to analyze a data broker company operating under the name of Spokeo. First, I will also evaluate how and why data brokers, particularly Spokeo, package and sell consumer information. Then, I will examine various characteristics of Spokeo with regards to Daniel Kahneman’s Prospect Theory. Thirdly, I will consider and analyze aspects of Spokeo taking into account William Prosser’s four legal aspects of privacy. Finally, I will discuss what packaging and selling consumer information may mean for consumers’ attitudes and …show more content…

Spokeo gathers personal information about consumers, such as their phone numbers, court reports, social media accounts, home addresses, and emails (Dave par 2). Spokeo compiles consumer information from a variety of sources, including social media networks, public records, and white page directories (Pleitez par 7). Spokeo claims to use more than fifty types of sources to classify data (“Frequently Asked Questions” sec 3). In order to access Spokeo’s collected data on consumers, one must purchase a subscription. This company offers several types of membership services, ranging from four to thirty dollars a month. There are numerous reasons why Spokeo packets and sells consumer information. One of these reasons is to help people reunite with family members, old friends or others (Smith par 9). Spokeo also encourages businesses and non-profit organizations to use their services to find new customers, to identify consumer trends, or to verify a person’s identity (Smith par 13). In addition, Spokeo’s services help consumers to realize their own footprints left on the Internet (Pleitez par

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