Analysis of the Smoking Gun Memos

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Analysis of the Smoking Gun Memos

Part I: Introduction

Two tragic incidents, the Challenger Space Shuttle crash of 1986, and the Three Mile Island near meltdown of 1979, have greatly devastated our nation. Both these disasters involved failures of communication among ordinary professional people, working in largely bureaucratic companies. Two memos called the “Smoking Gun Memos,” authored by R. M. Boisjoly, of Morton Thiokol, and D. F. Hallman, of Babcook and Wilcox, will always be associated these two incidents. Unfortunately, neither of these memos were successful in preventing the accidents of the Challenger and the Three Mile Island near meltdown.

R. M. Boisjoly:

R. M. Boisjoly had over a quarter-century’s experience in the aerospace industry in 1985 when he became involved in an improvement effort on the O-ring which connect segments of Morton Thiokol’s Solid Rocket Booster. This was used to bring the Space Shuttle into orbit (OEC, 2006). Morton Thiokol is an aerospace company that manufactures the solid propellant rocket motors used to launch the Challenger (Skubik). Boisjoly authored a memo to R.L. Lund, Vice President of Engineering and four others, in regards to his concerns about the flawed O-ring erosion problem. His warnings were ignored leading to the deaths of six astronauts and one social studies teacher.

D. F. Hallman:

D. F. Hallman was a manager of the Plant Performance Services at Babcock and Wilson. The Babcock and Wilson Company, founded in 1867, manufactures and sells specialty-engineered industrial products, including fossil fuel and nuclear power systems (Gorinson & Kane, 1979). Hallman proposed a memo to B. A. Karrasch, Manager of Plant Integration, to implement changes in the reactor operating ...

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...on they deserve.

Works Cited

Boisjoly, Roger M. “SRM O-Ring Erosion/Potential Failure Criticality.” Memo to R. K. Lund, Vice President of Engineering. 31 July 1985. TS.

Gorinson, Stanley M., and Kevin P. Kane. “The Accidental Three Mile Island: The Role of the Managing Utility and Its Suppliers.” 1979. PDF file.

Hallman, Donald F. “Operator Interruption of High Pressure Injection (HPI).” Memo to B. A. Karrasch, Manager of Plant Integration. 3 Aug. 1978. MS.

Johnson-Sheehan, Richard. Technical Communication Strategies for Today. Glenview: Pearson Education, 2001. Print.

“Roger Boisjoly – The Challenger Disaster.” Online Ethics Center: For Engineering and Science. National Academy of Engineering, 19 May 2006. Web. 27 Mar. 2014.

Skubik, Daniel W. “Summary of the Challenger Episode.” Welcome. California Baptist University, n.d. Web. 26 Mar. 2014.

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