1. What is the title of your article and the primary issue in this article?
The title of my article is “Pharmacists say corporate pressure can lead to prescription mistakes”. The main focus of the article is the use of performance metrics and standards in pharmacies and the effects they have on pharmacist’s performance and error rates.
2. In what publication and when was the article published? What kind of publication is this (e.g., local newspaper)?
This website news article was published by CBC news on January 23, 2015. The article was found on the CBC news website, which mainly provides news to the citizens of Canada.
3. Provide a summary of the article.
The article revolves around the concept of performance standards in Canadian pharmacies and how it affects the amount of mistakes made by the pharmacist. Canadian pharmacists stated that they are under intense pressure to meet the quotas of their respective pharmacies and that can lead to increased mistakes. The added pressure comes from the major chain drug stores trying to increase profits by accelerating the speed at which pharmacies fill prescriptions.
The article includes comments from a few unnamed to provide firsthand experience of working conditions that they deal with on a daily basis. Their identities were protected so they would not have to fear repercussions from their employer.
Pharmacists said that the constant pressure to fill more prescriptions could affect the quality of care that they are able to provide to their patients. It is a constant struggle for pharmacists to fill as many prescriptions as they can within an hour and many eventually reach their limit. Many chain drug stores also want pharmacists to promote other services such as flu sho...
... middle of paper ...
...ndatory to use error tracking tools however they are the only territory to require this. They found 75,000 medication errors over the past three years using their unique system.
5. What arguments, if any, are posed by the proponents and opponents or this practice or issue? If there are no arguments posed, please indicate why.
Pharmacists are the main opponents of performance metrics because their employers want them to continuously work faster, regardless of the workload or time needed to complete tasks. Patients are also affected because potential errors that are made could negatively affect their health. Chain drug stores want their pharmacists to work efficiently to provide fast and convent care to patients and to fill as many prescriptions as possible. This increases their profits and allows them to receive the most benefit from their employees.
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