There are a number of retail chains that seek to attract customers with discounted deals. The more popular companies such as Big Lots and Burlington have been around for numerous years and have created brands that are known throughout the United States. Tuesday Morning is another of these chains that has expanded through the states looking to attract new customers by specializing in offering both domestic and international closeouts items for home décor, gifts, accessories and gourmet foods. To review the business practices of Tuesday Morning an interview was conducted with Linda Hines who is a member of the management team located in Central Florida, responsible for the regional chains sales and operations planning. The results of the …show more content…
This includes departments such as sales, finance, marketing, operations and the supply chain. It includes the updating of inventory plans, product development, sales and production plans, and financial strategies. With so many moving parts is can be difficult to maintain a balance within the various departments and still focus on the organizations goal of gaining advantages over the competition. This is certainly true for the management staff at Tuesday Morning and the reason that the company looks to technology advancements to aid in maintaining their balance. The company which began in 1974 by Lloyd Ross with a focus on being a centrally driven, multi-channel, low expense national retail chain store. Their spin off company Ross Dress for Less was started in 1982 with the same focus on offering discounted store brands. With so much inventory it is imperative for both companies to find ways to attract customers and vendors alike to gain an advantage over their competitors. To do this the company uses technology such as social media, direct marketing such as texting, newspaper and e-mails to broadcast when new items have arrived or when special products are available. Their websites allow their customers to sign up to receive special discounts towards their purchases and to gain points for being …show more content…
The merchandise is imported through several ports including of Los Angeles, Houston; New York; and Savannah, Ga. The company utilizes strategically placed distribution warehouses in Texas for storage and shipment of items to their district stores. To manage the availability of supplies the organization utilizes Oracles Transportation Management system which offers a single platform of which to manage all transportation activities throughout their Supply Chains. The use of the software creates flexible process automation within logistics network worldwide. The software is used in conjunction with Oracles other products that integrate accounting, marketing and sales functions into one program. By including these functional areas in their management system the company is able to monitor their total operating costs and
This nationally recognized mass merchandiser that stood as Kohl’s other leading adversary in the market has everyday low prices that were able to compete with Kohl’s promotional events. Wal-Mart also outdid their competition when it came to number of store locations around the country. The weaknesses of this reputable company come to light when shoppers are looking to buy clothes and are not presented with nearly the selection that the department store can offer. Also, their service is not considered to be as helpful as the department stores that can input more expertise when trying on
JCPenney is a chain of American mid-range department stores that is based out of Texas that started over 100 years ago. JCPenny has been successful for most of its time up until the last three to four years. The company is trying relentlessly to overcome the lingering effects of the makeover that former CEO, Ron Johnson, had implemented in order for the company to take a new direction in hopes of increasing sales. The new CEO, Myron Ullman, has taken a close look into the markets demographic segmentation along with the income segmentation in order to attempt to return the retailer back to its old self, which is to appeal to middle-market customers. A couple issues of major concern for the company are the dissolving of Johnson’s Boutiques, the price of their products, and overall revenue.
Kmart’s stores have prime real estate and could be improved by new marketing and management methods to make shopping with Kmart a more pleasant experience. Kmart must improve customer satisfaction, and differentiate itself from its competitors. The future is now and in order to stand out changes must be made.
For decades, stores have opened their doors in the wee hours of the morning on the fabulous Black Friday. In recent years, however, the “early-bird special” concept changed when many major chains from Target to Toys R Us opened on Thanksgiving Day itself, turning the best shopping day of the year into a two-day celebration. This is quite disturbing to some because man...
Chain stores, such as K-Mart and Wal-Mart swing their doors wide for all deal seekers at around 6 a.m. Individuals will wake up earlier than necessary, drive to these stores, and camp out prior to the stores opening, if only just to ensure they get the best spot in line. Also near this time, various online deals begin. This means before many people wake up on Thanksgiving morning, sales have already started both in store and online. By this standard, the day’s workers have to get to the store hours before it opens to prepare the store for the surplus of people and the chaos that will soon enfold. People should be getting rest or preparing food for their lunches or dinners, but instead they are shopping or working. Retailers place priority on shopping from the moment people wake up until they go to sleep. There is never an emphasis on family throughout the entire day in these chain stores. The madness occurs throughout the entirety of both days, causing lack of family time in both days of the holiday for patrons and
The purpose of this memo is to show the affects of how Albertson’s is trying to implement many strategies in order to try, and compete with its powerhouse competitor Wal-Mart. This memo will contain information on steps Albertson’s is taking to gain back some of the market share that Wal-Mart has swallowed up. It will also describe Albertson’s planned innovations that will be what determines their success. Lastly it will discuss how through IT as well as a successful implementation of satisfying consumers demands, will possibly allow them to compete with the ever so powerful Wal-Mart.
“In our culture, Black Friday has become more and more of a thing each year, also, Cyber Monday has increased over the past 3-4 years with key deals online. Small business Saturday has also became more
Coyle, J., Langley, C., Gibson, B., Novack, R. and Bardi, E. (2008).Supply Chain Management: A Logistics Perspective. 8th ed. Cengage Learning, p.366.
Understanding the changes in the market and the growth of e-commerce prompted the organization to invest heavily in its supply chain management forecasting and management system. The development of a network of distribution centers and Direct Fulfillment Centers to position the company to capitalize on the growing e-commerce market indicate a strong understanding of the need to adapt to changing market forces. The company spent over $300 million on new distribution center facilities in 2014 alone, and continues to expand to maintain efficiency in product movement (Cassidy,
Zanjirani F., Rezapour, S. & Kardar, L. (2011) Logistics operations and management concepts and models, 1st ed. London ; Elsevier.
Some core competencies that must be exploited are: Brand Kmart is an existing well-known and trusted national brand in USA Kmart has private label and designer clothing that is well endorsed Infrastructure Kmart has a large number of well-located, low-cost, leased stores in urban far away from competitors through out the country ( Appendix B ). Staffing Confidence by the market in Kmart is created by the achievements of its staff and management. With the turn-around strategy in place, new blood has been put into the top management structures. In any renewal there will be retrenchment as unprofitable stores are closed. This can be used as an opportunity to retain and move high performing staff to where they are needed and to get rid of non-performing staff. Anderson the chairperson of Kmart is well supported by Wall Street and the board of Directors. These new staff members enter the company with needed skills to address problems in certain areas that previously were poorly managed such as inventory control and merchandising. Store locations, layout and Performance Stores conveniently located away from competitors like Wal-mart and Target therefore less to compete for customers face-to-face. There are 250 non-performing stores who have already been identified as being more cost effective to close than continue with running costs. Expertise exists in-house for the planning of store layout and appearance to meet different customer segments. This concentration of effort will enable focus on key areas Technology Kmart has already invested in good retailing systems. The system can be use to control inventory, supplier payments, track customer buying and monitor income versus profit margins across all stores. Research and Development The planning department is well established and in cross-functional to provide various perspective. The planning department to ensure that strategies at all levels are executed can further use the access to past data and knowledge of changes in buying patterns. Financial Backing JP Morgan Chase has agreed to support Kmart to avert the current threat of closure due to bankruptcy.
When Sam Walton died in 1992, some industry insiders doubted that the Wal – Mart chain that he had founded some 30 years earlier would retain its prominence as a discount retailer. Lost for good they feared, would be the “magic spark” that Walton used to light fires under the chain’s 1.3 million associates. And, as Wal – Mart stock failed to enjoy the same bull – market growth as many other companies in the mid – 1990s, the pundits appeared to be correct. Today, however, with stores in all 50 U.S. states and nine other countries, Wal – mart has rebounded, leading the pack of discount stores with record earnings. In fact, with $218 billion in annual sales and 100 million customers per week, Wal – Mart is the world’s largest retailer and was named “Retailer of the Century” by Discount Store News.
All choices made by Seven-Eleven are structured to lower its transportation and receiving costs. For example, its area-dominance strategy of opening at least 50 to 60 stores in an area helps with marketing but also lowers the cost of replenishment. All manufacturing facilities are centralized to get the maximum benefit of capacity aggregation and also lower the inbound transportation cost from the manufacturer to the distribution center (DC). Seven-Eleven also requires all suppliers to deliver to the DC where products are sorted by temperature. This reduces the outbound transportation cost because of aggregation of deliveries across multiple suppliers. It also lowers the receiving cost. The information infrastructure is set up to allow store managers to place orders based on analysis of consumption data. The information infrastructure also facilitates the sorting of an order at the DC and receiving of the order at the store. The key point to emphasize here is that most decisions by Seven-Eleven are structured to aggregate transportation and receiving to make both cheaper.
Imlay, T. (2006). Challenges in today’s u.s. supermarket industry. Microsoft Retail and Hospitality, Retrieved from http://msdn.microsoft.com/en-us/library/aa479076.aspx
It is undeniable that Inventory Management is an important key to success at Walmart this paper will discuss the two main methods of Inventory Management used by Wal-Mart: Material Requirements Planning and Just-in Time. Next we write about the technical means of keeping track of inventories like RFID tags. We conclude with discussing how