Active listening is a technique dealing with communication that that can be used in counseling and conflict resolution. It is requires so that the listener can be fully focused. Active listening is opposed to reflective listening where the listener repeats back to the person who is speaking to confirm information and understanding from both parties. One of the challenges of active listening comprehends what is being said in a conversation from both parties.” Although active listening is frequently identified as a valued skill, at present we have only a limited understanding of how it might be effectively and efficiently taught to individuals in the helping professions”(Thistle, McNaughton,2015). Listening adds action to a normal process that …show more content…
Fundamental to self-motivation understands what motivates you to do things. “One way in which a perception of organizational justice improves motivation is by granting individuals a sense of control that encourages autonomy” (Deschamps, Rinfret, Lagace, Prive, 2016). Motivation will make you feel more fulfilled and improve the overall quality of life. Motivation is the desire to improve certain standards and gives us the ability to keep going and pursue goals in the time of personal or professional …show more content…
“The conscientious individual who is organized, hardworking, and achievement-oriented, is more likely to be motivated to perform well and will display higher academic performance than the person who is not “(Grehan, Flanagan, Malady, 2011). Being a hardworking individual will take you far and help you to achieve better goals physically and personally. This began by several different researchers studying the relationship between each personality trait. Aspects reflecting a level of personality pertain to different scales that are also a part of the Big
Listening is a vital and important part of communication. While speaking clearly and concisely is imperative, true listening is central to speaking with mindfulness and in the case of the counselor, this mindfulness has the possibility of leading clients to their own solutions to life’s tough circumstances. In his book, Petersen (2007) breaks down the communication cycle so that we can be aware of how we react when people share their emotions with us, and how to effectively communicate by listening and speaking in turn to build strong and supportive relationships, whether they are personal or professional.
Petersen, I have realized there are many actions and changes I need to make in my life. One thing I struggle with the most is listening. In order to overcome this struggle, I am willing to incorporate the “talker-listener card” into my everyday conversations (Petersen, 2007, pp. 55-64). Using this tool will guide me in developing active listening skills. Whenever I have a disagreement with a friend or family member, I can utilize this card. According to Petersen (2007), “Using the TLC opens the door to more effective conversations when someone needs to ‘talk things over’” (p. 55). This method helps prevent screaming matches and forces people to respond calmly and rationally to disagreements they are
Listening is very important so that the counsellor can understand what the underlying problem is. Through active listening we can demonstrate personal interest, identify the problem and significant person for them.’’ Listening makes the person who is talking feel worthy, appreciated and respected. When we give someone all of our attention the speaker responds positively by interacting on a deeper level, perhaps by disclosing personal information or becoming more relaxed. When a counsellor pays particular attention to what the client is saying they are encouraging the client to continue talking, as well as ensuring communication remains open and positive’’(John Rowlinson). In counselling active listening needs certain training. In chrysalis course active listening was demonstrated by my tutor about spider questionnaire was beneficial. I could able to realise as I was with real patient, it was well
A good listener can shape the conversation as much as the speaker, but good listening involves a lot of mental hard work. I have had situations where clients look at things or gadgets while I am trying to explain the treatment plan. It is extremely annoying and it makes me want to tell them “pay attention”. Listening is not easy. An empathetic inquiry that discerns a patient’s concerns also helps individualize the treatment and create a team approach to the care plan.2 It is here the art of active listening is highlighted. Our minds race ahead and think about something else whilst the other person is talking. There is a useful pneumonic which can be made from the letters of the word ‘LISTEN’. L is for listening, I is for identifying main ideas, S is for speaking- but only when it’s your turn, T is for thinking about what the other person is saying, E is for emotions and keeping them under control and N is for never changing the subject.1 If one tries to put these factors into listening we will probably realize how seldom do we listen. Active listening is a key component in the interpersonal communication. As a part of active listening I try to paraphrase what my clients tell me. I get sensitive to others’ feelings when I listen to them. I also think about what I am going to say next and focus on
.... Through the evaluation of reactions from both myself and others, I have realized the significant impact the misuse of a particular listening style may have. These effects reach beyond social and professional environments, and in some cases may produce unintended negative effects with family. I had not realized that the two listening styles I use most commonly could be so incredibly polarized when it comes to employing critical listening. As a result, I have devised appropriate steps which I feel will assist in creating a more balanced conversational environment and improve my overall effectiveness in communication. I was surprised to discover that my listening styles are not always conducive to the environment in which I am listening; however, I am consequently compelled to take the steps necessary to achieve higher-quality communication in every aspect of life.
When combined with silence, it can encourage confidence and assist gaining vital information that may not have otherwise been shared. There are several key strategies of active listening that can be combined to receive and respond to information in an appropriate manner. It can include certain mannerisms such as restating what the client has said to demonstrate understanding, supporting the client with what they are trying to say and nodding to show agreement and attention to the conversation. (Tasker, Croker, McAllister, & Street, 2012, p. 177). As Morrissey & Callaghan (2011) stated, “The best and most therapeutic thing to do is say less and listen more.” (p. 2). Being proficient in the skill of active listening enables you to be able to interpret conversation with clientele on a new level. This involves knowing when silence can show respect and having an idea of when a reassuring comment can motive a patient to continue talking. Active listening is about more than just the physical aspects. It is about creating an environment that a client feels secure in sharing confidential details with a practitioner that will be unbiased and openly accepting of the information that is being received. (Bryant, 2009, pp.
Under this model, personality is comprised of the five main traits of: conscientiousness, agreeableness, neuroticism, openness to experience and extraversion, also collectively known by the acronym CANOE (Costa & McCrae, 2003, pp. 185-201). According to Schacter, Gilbert and Wegner (Schacter et al., 2011, pp. 474-475) these personality traits are consistently recognisable across a wide range of people, even those of varying ages and cultures. Additionally, many studies such as Digman (1990, pp. 417-440) have indicated correlations between personality and job performance which also demonstrate that individuals with a certain personality score tend to achieve higher rates of success in the workplace. For example, conscientiousness is widely regarded to increase job performance, due to it resulting in employees with high conscientiousness in having a tendency to be organized and dependable (Digman, 1990, pp. 417-440). Similar traits providing positive attributes are: extraversion, due to the leadership ability it provides, and agreeableness, which usually characterises enhanced teamwork and working in group environments. (Judge, 2002). Therefore, the Big Five personality traits not only have a profound impact on an individual’s workplace tendencies, the
Unit One introduces the concept of listening and being present as a foundation to collaborative conversations. Three main messages conveyed within both the Clark (2006) and Wong (2004) academic articles are; positioning oneself from a place of not-knowing, mindful listening and the importance of experiencing discomfort mindfully. These messages help to create a space for understanding through listening. A not-knowing stance repositions the client as an expert, mindful listening allows for a non-judgemental gaze, both at oneself and others, within mindful listening, discomfort is viewed as a way to promote individual growth. Creating a space for understanding makes room for a listening silence that embraces dialogue that crosses
...Five Personality, and the Prediction of Advanced Academic and Workplace Performance. Journal of Personality and Social Psychology, 93(2), 298-319. doi: 10.1037/0022-3514.93.2.298
As a professional in today’s society, it is greatly important to be able to communicate effectively with other professionals, with clients, and with those that are encountered in daily living. In order to communicate in a proper manner, not only is talking and non-verbal communication, but a large aspect is the ability to listen. Listening is a vital task in order to build a relationship and find meaning in someone else’s words. In order to find this meaning one must follow the characteristics of active listening, face the challenges to listening, and reflect upon one’s own listening skills.
Discussed below are different researchers’ arguments and explanations on how personality predicts employee performance. This essay will explore both negative and positive ways in which personality can predict the performance, as well as explaining what personality is. Past research has “demonstrated that personality constructs are associated with work performance, with some traits like conscientiousness predicting success around jobs. Other linked with specific occupations e.g. extraversion correlates with success in sales and management as well as training performance supporting”, (Barrick et al., 2002, 87: p.43).
There exists positive relationship between agreeableness and discipline, conscientiousness and discipline and between openness to experience and discipline. This implies that individuals with agreeableness as their personality type adjust their behavior to suit others. High scorers are typically polite and like people. Low scorers tend to 'tell it like it is'. On the other hand individuals who fall into the category of conscientiousness personality type are honest and hardworking and hence more disciplined.
These traits, popularly known as the 'Big Five’ include conscientiousness, agreeableness, openness to experience, extraversion and neuroticism. These personality traits affect academic achievement in students, either positively like agreeableness and conscientiousness(Ikpi et al., 2014) or negatively like neuroticism and extraversion (Chamorro-Premuzic & Furnham, 2003)
In applying the skills to a case scenario, I found it difficult to focus and use my active listening skills. I do know that in an ideal situation, I will more than likely be one on one with my client and will generally conduct the interview in a quieter atmosphere, allowing me to focus better on what the client discloses. However, with continuous practice I believe I will be able to overcome becoming distracted by background noises.
A skill, according the Merriam-Webster Online Dictionary, is a learned power of doing something competently: a developed aptitude or ability. The skill of listening is a skill that I believe everyone should have but most people lack. Many people do not realize that listening is not merely the act of hearing a sound but of paying close attention to what someone is saying and trying to understand the message that they are trying to relate to you. Most times people say they are listening when in all actuality they are merely hearing you but not even attempting to understand what is being spoken of. The advantages of being a good listener are vast. This skill can positively affect many parts of our everyday life and interaction with people. Nevertheless, it is a skilled that is overlooked in today’s unmindful society. The reason I believe that listening is of such importance is because nowadays people have developed the mentality of “every man for himself.” People are not concerned about their fellows anymore. We are only concerned about our own issues and problems. Listening is a skill that is acquired throughout a lifetime. It is an important virtue when it comes to communication.People should be taught from childhood the importance of learning how to listen. If we realized how much we would benefit from being good listeners, I believe that things would change. Lack of listening skills affects marriages, parents and children, teachers and students, employers and employees, foreign affairs, and the list goes on.