A Review Paper of Internet Banking Services

A Review Paper of Internet Banking Services

Length: 1810 words (5.2 double-spaced pages)

Rating: Powerful Essays

Open Document

Essay Preview

Today, Information Technology revolutionized our life almost in every filed. One of among several blessing of information technology is Internet Banking services that brings ease and comfort for our banking activities. Over few years Internet Banking has evolved as convenient, self-serviced technology, cost-reducing and time saving channel. Internet banking is available 24x7 across geographies. In last few years, the number of internet banking users has been increasing rapidly. In present hyper competitive environment internet banking works as a competitive differentiator among banks. Internet banking has become an important revenue builder for banks.
Increased competition in the banking sector and customer demand is forcing banks to provide their services online (Southard, P. & Siau, K, 2004). Banks try to gain competitive advantages in technological atmosphere by adopting new technological developments in their area as soon as possible (Ozcan, 2007; Chang 2002). Information technology developments in the banking sector have speed up communication and transactions for clients. It is vital to extend this banking feature to clients for maximizing the advantages for both clients and service providers (Safeena, Abdullah and Hema, 2010, 2011; Qureshi et al, 2008).
In the past, internet banking has been adopted by banks mainly to decrease costs and increases revenue by reducing staff and branch networks. Today, banks are visualizing the internet banking as a strategic enabler of customer services and others view internet banking as the key to expansion. Internet banking has gained acceptance throughout the world as a new delivery channel for performing various banking and financial activities.
Internet Banking is an internet portal,...


... middle of paper ...


...ility of technology and infrastructure to support the new model of banking. Second, the need for Internet banking itself – Internet Banking or an efficient system of instantaneous banking or convenient banking. Third, an adequate mechanism to tackle the security risk and operational risk aspects (Sharma, 2001). Fourth, a proper legal framework to take care of the rights and obligation of the consumers. While most of these issues have been somewhat addressed, an important issue still remains - what existing and potential consumers feel about Internet banking and on the basis of this how an appropriate banking model can be developed in Indian context. (Sharma B.R., 2001; Gupta P.K., 2008).
Perceived Factors behind the Growth in Internet Banking:
• Competition
• Cost Efficiencies
• Geographical Reach
• Branding
• Relationship building
• Customers Demographics

Need Writing Help?

Get feedback on grammar, clarity, concision and logic instantly.

Check your paper »

Essay about The Internent Grows More Dangerous

- As the internet grows vastly the more dangerous it becomes to its users. With the new advances in technology cyberspace fraud has been increasing. These new advances have made the internet vulnerable to various kinds of e-commerce fraud. New techniques to detect and prevent cyber fraud have been developed to discover and prevent criminals before the fact, rather than after the damage have been done. Individuals and businesses should recognize each new cyber attack and make themselves aware of the consequences each attack can create....   [tags: Internet]

Powerful Essays
1060 words (3 pages)

Essay on The Growth Of Services Sector

- Introduction The growth of services sector in our economy is a step forward in the development of Indian economy. In day to day life of an individual the use of mobile phones acts as necessity in getting connected with people for one or the other purpose. India has a largest variety of smartphones available for the users. Because of the fast technologies in smartphones & in market, the networks and services providers of telecom must be updated so as to meet the requirements of people. Indian telecommunication industry is considered to be one of the fastest growing telecom industries in the world....   [tags: Customer service, Service, Customer]

Powerful Essays
1868 words (5.3 pages)

Essay about IT Support Services for Telecommuting Workfoce

- ARTICLE SUMMARY : IT SUPPORT SERVICES FOR TELECOMMUTING WORKFORCE According to Tuncay Bayrak, in his paper, IT Support Services For Telecommuting Workforce, in new era of technology, organization faced many radical changes. The changes involved from traditional workplace into more technology ways. With the existence of various types of software that enable long-distance communication, telecommuting workforce has been evolved. Nowadays, the organization was transformed to become a network-based operating structure where employees are not tied to the workplace....   [tags: article summary]

Powerful Essays
733 words (2.1 pages)

Web-based Software Which Supports Service Delivery Essay example

- “Technology is now being applied to increase service efficiency and effectiveness, to meet reporting requirements, and to break through old capacity or service barriers” (Davis, Fanning, Smith & Shaw (n.d., pg. 10). Human service organizations face many challenges in delivering client services. Many challenges can be met with the utilization of web-based software programs that are designed to help agencies meet needs, reach goals, and fulfill missions. This paper provides an examination of web-based software programs helpful in delivering client services, the benefits of using such programs, and the factors that determine which programs should be used to meet needs....   [tags: Client Services]

Powerful Essays
1310 words (3.7 pages)

Electronic Commerce And The Internet Era Essay examples

- 1. INTRODUCTION In general, electronic commerce is the process of buying and selling goods or services using electronic systems between organisations and in business-to-consumers (Saxena, 2013). With the passage of time, electronic commerce had become one of the essential characteristics in the internet era. According to UCLA (University of California, Los Angeles) Centre for communication Policy (2001), online shopping has become the third most popular activity on the internet, immediately following e-mail using, instant messaging and web browsing....   [tags: Online shopping, Electronic commerce]

Powerful Essays
3285 words (9.4 pages)

Electronic Commerce And The Internet Era Essay

- In general, electronic commerce is the process of buying and selling goods or services using electronic systems between organisations and in business-to-consumers (Saxena, 2013). With the passage of time, electronic commerce had become one of the essential characteristics in the internet era. According to UCLA (University of California, Los Angeles) Centre for communication Policy (2001), online shopping has become the third most popular activity on the internet, immediately following e-mail using, instant messaging and web browsing....   [tags: Electronic commerce, Online shopping]

Powerful Essays
732 words (2.1 pages)

Impact of Internet on Marketing Essay

- Abstract This paper examines how the increasing use of internet has changed the marketing industry globally. We can see in the present trend how marketing through the internet has created a great impact on attracting the consumers in many aspects. Marketing through e-commerce have overcome the complexities that are faced in traditional marketing tools. The main focus of this study is to assess the impact of growth of the number of Internet users on the marketing industry and the findings of the study could be helpful for marketers, advertisers, PR professionals and many more people in the marketing industry....   [tags: Marketing]

Powerful Essays
3254 words (9.3 pages)

The Internet And Its Impact On Society Essay

- Has mankind evolved so has our access ability to product and people change with time. Everything is now within arm’s reach with the help of the internet. Knowledge came from books l, which at the time were not that many. With the invention of the World Wide Web in 1990, anything could be done from just about anywhere. In the present days the internet has elevated use of a library to some extent. Web browsing has also changed the way that we as people function social. Facebook and other social sites bring people together from around the world to communicate with the hassle-free environment of writing letters....   [tags: Prostitution, Sex industry, Human trafficking]

Powerful Essays
1427 words (4.1 pages)

The Efforts to Regulate the Internet Essay

- The Efforts to Regulate the Internet Abstract “Cyberspace is both the popular media's new darling and new demon, revealing a new, expansive intellectual horizon but simultaneously providing easy access to an infinite, virtual Pandora's box” [1]. This paper shall discuss the situations that have raised the need for the Internet regulations, and in particular, Internet content censorship. Then, it shall review the regulatory efforts worldwide, with respect to the local cultures and governmental systems....   [tags: Computers Web Technology Essays]

Powerful Essays
5317 words (15.2 pages)

Total Quality Management Survey Paper

- Total Quality Management (TQM) is the strategic activities aimed to implement the awareness of quality in an organization by management. Manufacturing, service, non profit, and governmental organizations have been using TQM extensively since the 1990s. This paper discusses total quality management in a service and manufacturing organization. Metropolitan Transit Authority of Harris County, Texas is the service organization and Dell, Incorporation (Inc.) is the manufacturing organization discussed in this paper....   [tags: Business Management Strategy]

Free Essays
1839 words (5.3 pages)