A Complaint On The Telephone At 1200hrs / 01 / 2016 St. 49 Essay

A Complaint On The Telephone At 1200hrs / 01 / 2016 St. 49 Essay

Length: 807 words (2.3 double-spaced pages)

Rating: Better Essays

Open Document

Essay Preview

On 04/01/2016 St. 49 received a complaint on the telephone at 1200hrs. The caller was a female and she stated that her name was Gladys Kravitz.
The caller stated that a 911 call was placed this morning (04/01/2016) at 1000hrs for her husband 75-year-old, Abner Kravitz, was having chest pains. The location of the call was their residence at 1164 Morning Glory Circle.
Mrs. Kravitz complained to me, during our conversation, that “the arrogant ambulance drivers” completely ignored her requests and demands that her husband be transported to the V.A. Her conversation with me was very incoherent and she made many comments of no consequence, in a rambling fashion. I assured her based upon the information that I had received the Medics made the absolute right choice on their decision. I informed her that I would speak with both crew members and pass her complaint, as well as their statements to the Chief. I asked if she would like a follow-up call from the Fire Departments Administration and she stated that she herself would be calling the Chief. I inquired about Mr. Kravitz condition and she said that she did not know because she hadn’t gone to the hospital yet nor had she spoken with anyone. I thanked her for her concerns regarding her complaint and that it would be given the necessary attention required. She then called me a “smart ass” and hung up.


Details of the incident according to FF Reardon and FF Clements -

Medic 49 responded with FF Reardon and FF Clements on board. Dispatch updated the medic while they were en-route that the patient’s automatic defibrillator had activated twice. Dispatch also advised the caller was not co-operative and had disconnected prior to any other information could be obtained. Medic 49 ...


... middle of paper ...


...and recover would be greatly diminished if they went to the further destination and that Mr. Kravitz, FF Clements and himself all agreed Mercy Anderson was the reasonable choice given the circumstances. Mrs. Kravitz turned and walked away stating, “I’ll have your ass.”
The crew transported the patient without further incident or contact with Mrs. Kravitz. Prior to leaving the patients room Mr. Kravitz thanked them and apologized repeatedly for his wife’s behavior. They reassured him that his wife obviously cares about him immensely and the fact that he was having a cardiac emergency affected her. While at the hospital the crew confided with Dr. Brackett regarding what had transpired and he complimented them in their decision and that he would make any statement to that fact if required. Mr. Kravitz was on his way to the cardiac catheter lab before they had departed.

Need Writing Help?

Get feedback on grammar, clarity, concision and logic instantly.

Check your paper »

Complaint Of Contract And Violations Of The Sox Anti Retaliation Statute

- This case is based on Mrs. Jennifer Sharkey, who sued J.P. Morgan & Co. (JCMC), Mr. Kenny, Mr. Green, and Mrs. Lassiter, alleging breach of contract and violations of the SOX anti-retaliation statute. The facts started when Mrs. Sharkey was assigned to a Suspect Client 's account where members of JPMC expressed to her their concern regarding to this account because they suspected that the Suspect Client was involved in illegal activities. After Mrs. Sharkey’s investigation, she claimed that she informed her conclusions to superiors Mr....   [tags: Pleading, Complaint, Plaintiff, Defendant]

Better Essays
1121 words (3.2 pages)

Essay on Telephone Advertisements : Price And Business

- Since the invention of the telephone, companies have predominantly advertised it from a business perspective. While the telephone has undergone a plenitude of developments and transformations, the primary themes of telephone advertisements - price and business - has not changed much over the entirety of the 20th Century. In the early 20th century, it was a method of introducing the telephone to society and convincing the public that this was a luxury they needed. In the 1990s, telephone advertisements continue to use pricing as the primary theme, but using low costs to promote and differentiate between different service providers....   [tags: Telephone, Mobile phone]

Better Essays
2152 words (6.1 pages)

A Letter Complaint Against Discrimination Essay

- Nyesha along with other began to call KFC # 800 complain Hot line at least once a month and complaint against Abu including Racial Harassment, Discrimination, favoritism and how Abu running the store. Those complains investigated by either HR Manager or Bin Mahtab or both of them. In every occasion those complains were found false and acted with Malice. Besides those #800 complains Bin Mahtab used to receive complains. In response to complaints Bin Mahtab either come to the store or call me he received a complaint against me which always ended up yelling at me....   [tags: Pleading, Complaint, Plaintiff, Defendant]

Better Essays
1298 words (3.7 pages)

How the Telephone Changed History Essay

- On March 10th, 1876, a revolutionary invention was created by Alexander Graham Bell. The telephone was invented to send vibrations from one receiver to another electrically (History.com ‘Speech Transmitted by Telephone’ accessed on March 11, 2014), and due to Alexander Graham Bell accidentally discovering that he could hear the sound of a ‘clock spring twanging’ (Marry Bellis, ‘The History of the Telephone’ accessed on March 11, 2014), that was possible. The invention of the telephone permitted new levels of communication, allowed families connect around the world, and improved military systems, but also served negative consequences, such as breached privacy....   [tags: telephone, alexander bell, communication]

Better Essays
1095 words (3.1 pages)

Telephone Technology And Its Interactions, Identity, And Space Essay

- It is undoubtedly that the introduction of telephone technology conduces to a number of positive social implications in terms of its interactions, identity and space. With regards to social interactions, one of the positive implications afforded by landline telephone is a sense of intimacy across distance. While early affordance of telephone technology was merely stressed on its business instrument and housekeeping and sociable functions, Prescott (1884)’s work supported the sense of intimacy afforded by telephone technology by stating that the use of landline telephone could truly retain and replicated the peculiarity of the speaker’s voice in which one voice is easily differentiated from a...   [tags: Telephone, Telephone call, Telephone number]

Better Essays
1296 words (3.7 pages)

Telephone Call By Dorothy Parker Essay

- Perspective is everything. Looking at a situation from one point of view does not complete the picture. Details are lost in a single side of the story, and others are exaggerated. The story “Telephone Call” by Dorothy Parker is an example of an internal monologue, which is a very limited point of view. It follows the thought process of a woman waiting by the phone, hoping the man she is interested in will call. In an internal monologue, the inner workings of a person’s mind are heard—their deepest feelings, thought progression and specific mindset are detailed without interference from other people....   [tags: Mind, Thought, Emotion, Telephone]

Better Essays
1171 words (3.3 pages)

Essay on Analysis Of The Fourth Amended Complaint By Frances House

- Furthermore, a review of the Seventh Amended Complaint reveals that Counts XLIX and LIII are identical except that Count LIII adds an additional allegation alleging that Frances House’s acts were “reckless, wanton, willful, malicious, indifferent and without regard.” Further, the allegations contained in paragraphs 44.a. through 44.l. of Count XLIX are identical to paragraphs 45.a. through 45.l. of Count LIII and fail to state specific acts or facts as required under Illinois pleading rules in that they allege only conclusions and catch-all phrases....   [tags: Pleading, Cause of action, Complaint, Plaintiff]

Better Essays
733 words (2.1 pages)

Equal Employment Opportunity Complaint Essay

- Equal Employment Opportunity Complaint In order for John to file a discrimination complaint against his employer, he is required to file a charge with the Equal Employment Opportunity Complaint counselor or representative of the company. Once the charge has been filed, an investigation is made, or the charge maybe selected to an EEOC program and maybe dismissed. In this case, John is given a certain number of days to file a lawsuit on his behalf. This process would have to go through several lengthy stages such as the EEOC administrative process....   [tags: Discrimination Complaint Discriminatory Hiring]

Better Essays
1282 words (3.7 pages)

The Telephone Essay

- The Telephone The telephone itself is a rather simple appliance. A microphone, called the transmitter, and an earphone, called the receiver, are contained in the handset. The microphone converts speech into its direct electrical analog, which is transmitted as an electrical signal; the earphone converts received electrical signals back to sound. The switch hook determines whether current flows to the telephone, thereby signaling the central office that the telephone is in use. The ringer responds to a signal sent by the central office that causes the telephone to ring....   [tags: Informative, Technology, Inventions]

Free Essays
320 words (0.9 pages)

Essay about Telephone

- Since its inception, the telephone has become one of the most important inventions of all time. Although some were skeptical about its replacement over telegrams, in the end the advent of this fine communication equipment has won the hearts of many. As a matter of fact, the telephone system had come to numerous facelifts that it literally connected the world before the internet was born. Because of its importance, homes and businesses can not live without it. In the U.S. alone, most if not all have a phone in the house....   [tags: essays research papers]

Better Essays
610 words (1.7 pages)