A Brief Note On The Restaurant Industry Has Changed Over The Past Few Years

A Brief Note On The Restaurant Industry Has Changed Over The Past Few Years

Length: 1125 words (3.2 double-spaced pages)

Rating: Better Essays

Open Document

Essay Preview

Restaurant industry has completely changed over the past few years, from how we place an order to how we receive our order. It also changed the way of how people make their decisions to visit a restaurant. With over half of the world’s population using the social media everyday, online reviews and ratings became a major source of information for consumers. People are using the social media, online reviews, ratings and electronic word of mouth to search and analyze different places before making any decision to visit a restaurant.

At first these online reviews and ratings are used to find what customers actually want and to determine the future sales but has little effect on the customer’s decisions. In simple terms, at first they are used predictors rather than influencers.
But as the social media grew day by day, it became the number one source of information for consumers. People usually write reviews to,

⎫ To help other consumers to make better decisions.
⎫ To share their experiences.
⎫ Because it’s a way to give feedback and help them to improve.
⎫ To correct the online reviews portal after seeing some fraudulent reviews.
⎫ Sometimes even for fun.

Below we can see the statistics of people who write online reviews by age group. Consumers in the age group of 16-25 are writing more reviews than other age groups. We can also see that review written by women are more than reviews written by men.

These online rating and reviews have a great impact on the consumer’s decisions, they answer many questions. Few of them are

⎫ What tastes good at that place?
⎫ How’s the customer service?
⎫ Is the food worth the price?
⎫ What is the perfect time to visit the restaurant?
⎫ How’s the ambience and atmosphere?
⎫ What do the people lik...

... middle of paper ...

...from the recent ones.

Damaging Information: Sometimes organizations write damaging information about competitors to decrease their ratings which in turn leads to their decrease in their future sales and revenue, so we cannot predict which review is actually negative and which one is written by the competitors.


Increase in Revenue and Sales: We can use Watson analytics to know what are the services provided by other restaurants that attract customers, what quality of food they are providing and many other things. We can make a note of these and can use them in our restaurant to improve sales and revenue.
Room for Improving: We can also look at the 1 Star rating to determine what are the precautions we should take to avoid low ratings and negative reviews.

No negative reviews High consumer trust Increase in future sales Increased revenue.

Need Writing Help?

Get feedback on grammar, clarity, concision and logic instantly.

Check your paper »

Essay on A Brief Note On Open A Larosa 's Restaurant

- How to open a LaRosa’s In this report I will be talking about how to open a LaRosa’s pizza restaurant. There are many requirements that you have to fulfill and 8 steps to open a franchise with them. There are five reasons why you should franchise with LaRosa’s. They have dependable growth, good food, dedicated fans, a desire to improve the guests experience and superior training. Some of the things they are looking for in a franchise owner are: · Someone with any of the following: 1) a minimum of three years in a professional career 2) experience owning your own successful business or 3) four years’ experience as a restaurant General Manager....   [tags: Property, Ownership, Corporation]

Better Essays
722 words (2.1 pages)

A Brief Note On Raising The Minimum Wage Essay

- Wage War Raising the minimum wage to $15 an hour has been extensively debated over the last year or so. Minimum wage is the undermost wage allowed by law to be given to an employee for their services. Introduced in 1939, its purpose was to stabilize the economy, which was healing from the Great Depression. Most importantly, it was designed to protect the health and welling-being of employees. Currently, the Federal Government 's minimum is $7.25 per hour ($14,500 per year). The ones in favor of the increase are saying that it used to be a living wage; however, now it is not and it now needs to be line with changes to the cost of living....   [tags: Minimum wage, Employment, Wage, United States]

Better Essays
1462 words (4.2 pages)

William Wordsworth Reflecting On Past Essay

- William Wordsworth Reflecting On Past Envision five years from now. Driving through the streets, where you drove your old friends to places you remember listening to the radio, looking at the stores that once were your favorite hangouts, cruising through your common shortcuts. Clearly you will have remembered great memories and sad ones, and when you come back, both memories will come again at the places where they had happened....   [tags: Wordsworth Poem Poetry]

Free Essays
1785 words (5.1 pages)

A Brief Note On Korean And American Restaurants Essay

- Korean restaurant and American in my country In my opinion, human being is living for eating. Most of people do not agree with that, because they think that people is eating for living, but food is ___ most important thing that we need to survive. In the 21th century, we can eat what we want because of the globalization. The Levin Institute demonstrated that “not only affect eating habits, but they also influence the traditions and mores in countries where they are located” p179 are depended on by restaurants....   [tags: Food, Nutrition, Eating, Fast food]

Better Essays
742 words (2.1 pages)

Essay about A Brief Note On The Food Service Industry

- Introduction In the food service industry, it is vital to have a professional food processor that keeps up with a restaurant’s demands, no matter how intensive they may be. A professional food processor is costly, however, making its purchase an investment. Not only must the best commercial food processor perform, it also must be able to last a long time. A quality commercial food processor also needs to be certified for commercial use. This can mean the difference between having a true commercial food processor that will stand up to constant abuse and a home model merely marketed as a “professional” model that won’t last in a restaurant environment....   [tags: Food, Restaurant, Foodservice]

Better Essays
1033 words (3 pages)

A Restaurant At Popular Chain Restaurants Essay

- A Classic Erie Restaurant Dining at popular chain restaurants can get boring after awhile, as they tend to have similar atmospheres and can be predictable. Local restaurants, however have a special charm and family feel to them. Every city has their own few special family owned restaurants that are well known amongst the city’s residents. In Erie, PA one of these restaurants is known as Syd’s Place which is located on West Lake Rd near the peninsula. Established in 1933, Syd’s Place has become a staple for many Erie residents as well as those visiting the city....   [tags: Restaurant, Food, Rooms, Eating]

Better Essays
1153 words (3.3 pages)

Learning Space Design Brief Essay

- Rationale: This design brief is intended to take into account the results of Heath’s VAST heuristic (relating to activities) (1989, in Elliott-Burns, 2003) and a selection of Lackney’s Design Principles (n.d.). Hennah’s (2007) concepts of traffic flow and layout will be incorporated. The design will also consider the requirements of integrating a guided inquiry pedagogy. The users of the space will also be given the opportunity to take part in the process. Heath’s VAST heuristic offers a “rich alternative” (p7, 1989, as cited in Elliott-Burns, 2005) to a checklist approach to designing and can be used to evaluate a learning space and lead to the design of a new one....   [tags: Design Brief]

Better Essays
2158 words (6.2 pages)

The American Casual Restaurant Essay

- The casual restaurant industry is growing with the rise of Americans interest in unique food, family dinning traditions, and lifestyle changes. According to smartmoney.com, the casual restaurant industry is estimated to grow 13% in 2011 and 17.20% in 2012. Americans have come to rely on the industry for convince, a family friendly atmosphere, and the food. Some of the many attributes of the causal restaurants industry is the past history, the consumer and menu trends, and what the market for the industry is....   [tags: Restaurant Industry, Analysis]

Better Essays
1432 words (4.1 pages)

A Brief Note On Cybercrime And Social Media Essay

- Cybercrime and social media are two major global problems that impact society. Today, are more accessible to computers and the Internet than in years prior. Nonetheless, perpetrators attack social media with illegal activity to facilitate their crime. There are different strategies or practices by various countries to combat cybercrime. However, identity theft, cyberbullying and phishing are three major type of cybercrimes which are impacting social networking websites. Many factors play right into the advantage of identity theft through social media....   [tags: Social network service, MySpace, Identity theft]

Better Essays
996 words (2.8 pages)

Restaurant Review Essays

- It was a special day, a day very much akin to a day in a life of a syndicated series, but with no commercials. You see, it was this day one week prior that Captain Planet and the Planeteers had vanquished all of the Eco-Villains (Hoggish Greedly, Dr. Blight, Duke Nukem, Looten Plunder, Verminous Skumm, Sly Sludge, Captain Pollution, and even the nefarious Zarm himself) in an escapade so daring that they incidentally cured global warming, air pollution, and world hunger simply because their heroics were so epic in scale....   [tags: Restaurant Review]

Better Essays
2531 words (7.2 pages)