Telecommuting In The Workplace Case Study

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Results In this section, the results of the research are presented. For each task carried out, the most important information obtained is presented. Task 1. Acquire a basic understanding of telecommuting in the workplace Telecommuting, which is also most commonly called telework, is also referred to as working from home, mobile work, remote work, or flexible work arrangements. According to Womans-work.com, telecommuting is “[W]orking at home or at other off-site locations that are linked electronically (via computer, fax, etc.) to a central office or principal place of employment (2009). In a telecommuting arrangement, employees usually follow a company telecommuting policy that allows employees to work from the convenience of their own (See Table 2 for more details on teleworking growth). Table 2. Telework Growth from 2005 to 2014 (Source: Lister, 2016). • The employee population as a whole grew by 1.9% from 2013 to 2014, while employees who telecommuter population grew 5.6%. As we can see from these data, the growth of telecommuting has been substantial over the last several years. It is becoming more and more attractive to both employees and employers. We will further explore why in the upcoming sections. Task 2. Research cost-benefit of telecommuting There are cost benefits for both the employee and the employer when an employee telecommutes. We will examine employee cost-benefits first. Reducing or eliminating the commute to and from work each day reduces the amount of gas or public transportation costs for employees. According to Lea Green with PGi, a leading provider of collaboration software and services, “Two billion gallons of gas would be saved annually by a U.S. telecommuting workforce” (2013). Individually, depending on each employee’s commute distance, gas costs savings could be significant. Figure 1 demonstrates fuel costs for one year for employees traveling 30, 50, and 70 miles per day, round-trip (at the current IRS mileage rate of $ .54/mile) via automobile for one year (IRS, Companies with a telework program report 63% fewer unscheduled absences (2013). According to Green, the Telework Research Network, reported nearly 6 out of 10 employers identify cost savings as a notable benefit from telecommuting (2013). Task 3. Research advantages and disadvantages of telecommuting Because of the many benefits of telecommuting, it makes sense that most employers would support telecommuting. However, the research suggests that there are disadvantages to some companies that would prevent them from supporting teleworking. The primary advantages include: • Improves employee satisfaction––employees tend to have more independence and find better work/life balance telecommuting. The majority of people (80%) see telecommuting as a job perk. Many would prefer telework over a pay raise (37%) and 36% would take a 10% pay raise to be able to work from home (Lister, 2016). • Reduces unscheduled absences––this benefit saves employers money. According to Lister, 78% of employees who take sick time, aren’t really sick, but do so due to family issues, stress or other personal problems. Unscheduled absences cost employers an average of $1,800/employee/year; that adds up to $300 billion/year for U.S. companies

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