When Employees Do Not Get Along

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Problems
The engineers are annoyed with the skilled assembly workers at SC Co. Furthermore, the engineers are refusing to speak with the workers. These negative behaviors and attitudes are effecting production and risking quality testing of the produced product. Moreover, it seems as nothing overt is triggering these hard feelings and disagreements toward the workers. Additionally, there does not seem to be any truth to the engineers’ categorization of the workers. Moreover, industrial solvent is causing the consultant to have headaches, which is preventing dialog between the consultant and the skilled workers at this time.
Select at least three (3) concepts/theories from this week's reading to address the problem.
Macre and Bodenhusen (2002) theory addresses how individuals categorize perceived perceptions. This theory postulates three categories simplicity, predictability, and sensitivity. This theory suggests that placing people in categories helps to simplify the person rather than learning or understanding the individual. However, this theory only allows you to make some accurate perceptions about an individual.
Ajzen (2001) theory addresses the connection between attitudes and beliefs. An attitude is evaluative judgment about a person. There are two categories one containing information about the person and having an attitude evaluative judgment about the person. Next, Ajzen (2001) explains the Expectancy-Value Model, which is the formation and structure of attitudes. This model suggests how an attitude about a person results from a summary of beliefs an individual holds about the person. Beliefs, in turn, form two components the subjective value a person places on a particular attribute of a person. In addition, how stron...

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...to perform, require effort, and are under our control. The engineers are purposefully refusing to speak with the workers. In addition, Non-conscious, and automatic processes, which are, mental acts that are outside of our awareness, unintentional, effortless, and uncontrolled. This is shown by the broad scope of the behavior. This attitude and behavior is not confined to one or a few individuals it is effecting the entire workforce. This operation of these non-conscious processes on our thoughts and behavior is known as Automaticity. Such automaticity can arise from intentional processes that became more efficient with practice (e.g. the engineers constant dislike of the workers). Preconscious processing that occurs before our awareness is involved (e.g. were new engineers may perceives a negative attitude because that is how their co-workers perceive the workers).

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