What Accounts for Andy Garafallo’s Success in the Restaurant Business?

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What Accounts for Andy Garafallo’s Success in the Restaurant Business?

Andy Garafallo brings his Italian heritage to life in his restaurant- Venetian murals, gondolas, and potted lemon trees stir up fond memories that bring together Garafallo’s passion and business success. Garafallo’s self-confidence is an important factor in his leadership style and his business success. Leadership entails influencing others, and self-confidence helps the leader to believe that his attempts to influence others are appropriate (Northouse, 2010).

In addition to self-confidence, other traits important to leadership theories and studies include intelligence, determination, integrity, and sociability (Robbins & Coulter, 2007). The short case study appears to suggest that Garafallo’s perceptual and reasoning abilities demonstrate his leadership intelligence, and that his business success exemplifies his determination, integrity, and sociability (Northouse, 2010).

From a skills perspective, how would you describe the three managers: Kelly, Danielle, and Patrick? What does each of them need to do to improve his or her skills?

Northouse (2010) discussed the significant meanings of the three basic personal skills, explaining that technical skills are associated with things; human skills deal with people, and conceptual skills are related to ideas. Skills are what people can accomplish. The assessment of the three managers’ skills will not describe them in terms of good or bad, but instead, in terms of developed and underdeveloped skills or effective and ineffective skills. According to the skills approach leadership skills can be acquired and leaders can be developed and trained (Northouse, 2010).

The case study describes Kelly as an honest, depend...

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...sophy seems to clearly demonstrate his conceptual and human skills. In reading this case study one might suggest a talent management program that utilizes self-assessments and questionnaires in order for Garafallo to understand potential new hires and current employees.

Works Cited

Conger, J. A. (1998). The necessary art of persuasion. Harvard Business Review , 81-96.

Northouse, P. G. (2010). Leadership theory and practice,( 5th ed). Thousand Oaks, CA: Sage Publications.

Pierce, J. L., & Newstrom, J. W. (2011). Leaders and the leadership process.( 6th ed). New York, NY: McGraw Hill.

Robbins, & Coulter. (2007). Management. Upper Saddle River, NJ: Pearson Prentice Hall.

Vecchio, R. P. (2008). Leadership understanding the dynamics of power and influence in organizations,( 2nd ed). Notre Dame, Indiana: university of Notre Dame Press.

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