Western Kentucky University: Student Support Services

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Student Support Services (SSS) is a marvelous program that is federally funded on the campus of Western Kentucky University which provides academic advisement, personal counseling, tutoring, and other services to help students adjust to college life, succeed academically and graduate from the university. I have worked for this program since the beginning of my sophomore year and I am also a current participant. It’s like a family away from home. I pretty much know everything there is about this program but I wanted to go behind the scenes of the organization to inform others.  Overview of SSS Student Support Services is a TRiO program, along with Educational Talent Search and Upward Bound which are federally-funded programs devoted to helping first generation, low-income students succeed in their high school performance and pursuits in their higher education. Student Support Services works with 225 students annually and is divided amongst three counselors. Since 1980, this program has had over one thousand students earn a degree. Their Services Student Support Services provide many different services where they communicate with their students face to face or by technological communication. Counselors’ help students develop course schedules, future scheduling, and make sure their general education classes are complete. The counselors help students with different issues, support in setting realistic goals, and advising on personal issues. The participants also receive free academic tutoring for general education classes. Benefits & Extras Student Support Services has a benefit called priority registration were participants are granted the ability to register for classes ahead of others of their classification. This allows them... ... middle of paper ... ...l Journal of Academic Research, 5(5), 184-188. doi:10.7813/2075-4124.2013/5-5/B.28 Kozlowski, S. W. J. (1995). Organizational change, informal learning, and adaptation: Emerging trends in training and continuing education. The Journal of Continuing Higher Education, 43, 2--11. Miller, V. D., & Jablin, F. M. (1991). Information seeking during organizational entry: Influences, tactics, and a model of the process. Academy of Management Review, 16, 92--120. Mission statement. (2013, July 19). Retrieved from http://www.wku.edu/sss/mission_statement.php Moreland, R. L., & Levine, J. M. (2002). Socialization and Trust in Work Groups. Group Processes & Intergroup Relations, 5(3), 185. Johnson, C. (2014, April 25). Interview by B. L. Harris [Personal Interview]. Socialization & technological process. Student support services of western kentucky univeristy, Bowling Green, Ky.

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