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importance of electronic monitoring
surveillance technology
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“Quit Watching Me!'; Attempts to monitor employees have always existed in one form or another, from mechanical keystroke counters in the early part of the century, to the latest innovations in electronic monitoring. As technology advances, so do the monitoring possibilities in the workplace. As result of the endless possibilities in surveillance, anxiety in employee’s increase, which in most cases leads to illnesses. Studies have shown that individuals who are constantly being monitored at work suffer from inevitable effects, the majority being illnesses such as physical, emotional, and mental disorders. Employers feel they have the right to monitor their employees, however when extensive monitoring effects a employees health, then the employers has gone to far. Advance technology has lead to monitoring devices such as via computers, video surveillance, and active badges in the last decade, but as the intensity of the surveillance increases so do the negative effects on the employees. There has been a huge increase to pass legislation’s that will regulate the employer in monitoring his employees’ by via computer. Monitoring an employee by via computer is one of the latest innovations in electronic monitoring, which is done by purchasing and installing software in the companies computer system. Once the software is installed, it will be able to do a variety of types of electronic monitoring from keystroke counting and accuracy, time how long it takes to make a transaction, and how long the computer has been on idle. This type of electronic monitoring that involves advanced technology and “the constant monitoring to measure employees’ performance creates an enormous amount of pressure and stress…the stress that is created by monitoring has caused serious physical effects'; (Ternipsede 447) on employees in the work place. Many employees have been effected from such setting in the workplace, but they are unaware of the effects since they take many years to develop fully. Another type of electronic monitoring that can damage an employee’s health is video surveillance. Video surveillance has existed in the work place since the invention of the television. Video surveillance cameras come in all shapes and sizes, from the obvious ones to some that are small as a dime. Many employers purchase such devices to capture employees and customers who commit theft and fraud, or any other illegal activity. The increase of technology in electronic monitoring is now able to transfer images from a camera to a computer where the employer is able to zoom in and make a positive identity of the employee or customer who is committing an illegal act.
For many years, there has been an ongoing fight between employers and employees pertaining to employee rights. The main thing that they have fought about is computer and email monitoring.
...anization cannot ensure who use telecommuter computers and what happen in remote location. It's also too difficult to ensure telecommuter follows the Non-Disclosure Agreement. There is a way that IT department can use to prevent this from happening. They can control the remote computer settings, and monitoring employee perform on the computer. The deep Freze program can be used to prevent telecommuter to change computer settings. Other than that, keystroke recorder can monitor activity telecommuter so that they engaged with the company work. The last categories of technical support is communication and logistical support. For the communication, IT department responsible to provide support for telecommuters by operating communication and groupware tools for business such as e-mail, instant messaging, and chat room that provide means of communication.
An employer also should restrict an employee’s access to the internet or access to certain web sites, or prohibit the use of personal work computers. As a result, there is no right to claim privacy against your employer for monitoring or restricting your use of the internet. Having an internal regulation could avoid the personal use of a computer in the workplace, the employers are the owners of the computers, and they are also the owners of the data transmitted to and from the computers, regardless of the source. Another reason that justifies the employer's ability to control the use of the computer in the workplace is the security of their internal systems. Computer systems can be vulnerable to viruses and other types of technological problems if employees are downloading information and Internet programs, or other potentially harmful materials. Security can also be a problem in that employees can violate the company's confidentiality rules. By monitoring the use of the personal Internet, employers can prevent employees from being the means of disseminating confidential information about the company to the
The concept of formal surveillance mainly includes the methods used by the police to detect and deter crimes (Michel H. Tonry, 2000 in the handbook of crime & Punishment p.382). However, it can be extended to the use of CCTV camera, police patrols and alarms system (Welsh and Farrington, 2003). For the purpose of this study, focus will be on the use of CCTV cameras.
NLRB has ruled the issue of surveillance camera should be covered under the list of mandatory bargaining during the collective bargaining process. The reason that this subject is included is because the existence of surveillance camera is considered a material change to the employee work environment. If employees know they are under constant surveillance may experience feelings of fear or anxiety. Even though the NLRB uphold the rights of employers to install camera to reduce theft and monitor employee misconduct, it also recognizes that this issues jeopardizes job security so it should be negotiated in good faith. Since bargaining in good faith does not require agreement then the fact that it is included as a mandatory subject does not mean that the employee cannot continue to use surveillance cameras. The issue of mandatory bargaining subjects is still a flexible issue regulated by the NLRA and the court system. Mandatory subjects during the collective bargaining process provide the framework to start the negotiation process between management and
In Fitbit for Bosses written by Lynn Stuart Parramore she talks about how bosses want to start monitoring their employees. Parramore shows her discomfort with this idea. She thinks that “big money seems poised to trump privacy”(Parramore). Which basically just means that for bosses is that money is over everything even privacy. Allowing bosses to monitor their employees is dishonest and manipulating.Some researchers have also found out that increasing surveillance has caused the decrease of productivity. Researchers warned them that the data can have big errors and people that look at the data that the fitbits can cherry-pick the information that supports their beliefs and ditch the rest of the information that leads to racial profiling. “Surveillance makes everyone seem suspicious, creating perceptions and expectations of dishonesty.” Workers will become dehumanized“(Parramore), it prevents them from experimenting and exercising the creativity on the job.” A woman from California filed a suit against her former employer because he forced her to to install a tracking app on her phone. She had to have it on her phone 24/7 or else she would
Surveillance is the monitoring of behaviour. In addition, surveillance system is the process of monitoring the behaviour of people, objects or processes within systems for conformity to expected or desired norms in trusted systems for security control (Cohen and Medioni, 1999). Video surveillance systems have existed 25 years ago whereby it started with 100% analogue system and gradually becoming digital system. The closed-circuit television (CCTV) camera is the most popular video surveillance because of its reliability and low price. The camera does not broadcast images but it records them, so that user can always check to see what occurred while they were away. It is widely used at public spaces and residences for security purposes.
Cameras are a very popular device that can be found with a lot of frequency nowadays. Most of us own a camera, a laptop with a camera, a smartphone with a camera or some other object with a camera attached to it. Most of the population own cameras to capture memories, upload images of their whereabouts to social media but cameras can be a a very useful tool to capture very many things which is why several police departments have implemented cameras to their officers uniforms to use as a tool to capture evidence amongst other things.
The history of the modern media surveillance systems begins first with the invention of the computer and the use of software. Before the internet, information was only transported between computers by a physical storage device or an extremely expensive network. Software for media surveillance was only used to scan the media that was available in data form for particular key words. It could then be stored and indexed to be later analyzed. (Sarlós, 1982)
Terms and Laws have gradually change overtime dealing with different situations and economic troubles in the world in general. So then dealing with these issues the workplace has become more complex with little or no rights to privacy. Privacy briefly explained is a person’s right to choose whether or not to withhold information they feel is dear to them. If this something will not hurt the business, or its party members then it should be kept private. All employees always should have rights to privacy in the workplace. Five main points dealing with privacy in public/private structured businesses are background checks, respect of off duty activities/leisure, drug testing, workplace search, and monitoring of workplace activity. Coming to a conclusion on privacy, are there any limits to which employers have limitations to intrusion, dominance on the employee’s behavior, and properties.
Previously it took a lot of equipment to monitor a person's actions, but now with technology's development and advancement all it requires is a computer. And there are many mediums which can be monitored such as telephones, email, voice mail, and computers.4 People's rights are protected by many laws, but in private businesses there are few laws protecting an individual's rights. 5 As an employee of a company there is an understanding of the amount of monitoring the employer does. The employer has to decide how much monitoring is necessary to satisfy the company needs without damaging the company's employee morale.6 With all the monitoring done by private businesses they are free to violate employee privacy since the Constitution and the Bill of Rights a...
Many people view video cameras as an invasion of privacy. People think that if they are being recorded, these recordings could be misused. However, in most cases of recording the safety the cameras provide is more important than the possibility of misuse. Misuse of information is also possible on the internet. Any employer can look up an employee or future employee’s profile if his or her name is linked to it. This is not an invasion of privacy, but can be if it is used as discrimination.
One type of surveillance is employee monitoring. Many employers monitor their workers’ activities for one reason or another. Companies monitor employees using many methods. They may use access panels that requires employees to identify themselves to control entry to various area in the building, allowing them to create a log of employee movements. They may also use software to monitor attendance and work hours. Additionally, many programs allows companies to monitor activities performed on work computers, inspect employee emails, log keystrokes, etc. An emerging methods of employee monitor also include social network and search engine monitoring. Employers can find out who their employees are associated with, as well as other potentially incriminating information. (Ciocchetti)
Transaction Cost or Agency theory is just one of many alternatives organizations have available as a way to control employees. The findings in this comparison of external and internal labor sources suggest that when a company is unsure of what their employee is doing, it is cheaper to use surveillance as a control tactic. If a company has general product that is not complicated, it may be more advantageous to outsource since control would not be as necessary. Many companies may use a combination of both internal and externalized labor, since risks may vary according to what is sold. If given the choice most of us would pick the internal labor side, because it is secure, dependable and predictable. Organizations must way the risks with control to decide the best way a job will get done with the minimal amount of employee control.
But, these laws always changing, depending on the work setting or policies set by any specific organizations. Because there are so many different work environments, each claim of privacy has to be evaluated based on the actual conditions of the workplace (Smith & Burg, 2015). This is why policies must be set according to the CEO needs. If the organization does not allow the use of the internet for any personal use, than the employee must follow such guidelines. This eliminates employee privacy right violations, because the policy will informs them of the monitoring during the hiring