Henry Mintzberg took a live study of five CEO’s of a company and came up with ten managerial roles that best reflected all the daily tasks a manager performs. These ten tasks or roles are broken up to in groups called interpersonal, informational, and decisional. The groups are managerial behaviors the manager would go through on the job.
The interpersonal managerial roles
have three roles within it figurehead, leader, and liaison. A figurehead role was obliged to perform a number of routine duties of legal or social nature. An example would be a manager in charge of the legal department or sign contracts for sales deal. The leader role was in charge of motivation, training, and staffing. An example would be a manager hiring an employee or human resources manager. The liaison role was to keep contact information of vendors that would supply information or work. A manager would keep this information to do everyday business to keep in contact with vendors.
The informational managerial role also has three roles within it are monitor, disseminator, and spokesperson. The monitor keeps current with all company information from within and the outside world. A manager would want to keep current to tell or show new things that employees or other personal would need to know. The disseminator shares knowledge with other employees. A manager would do this by holding meeting or sending out emails. The spokesperson would share information to the outside world like the press or other organizations. A manager would hold a conference or inform the media of new things to come.
The Decisional managerial role has four roles that are entrepreneur, disturbance hander, resource allocator, and negotiator. The entrepreneur would seek out new ideas
and look for opportunities for improvement. A manager would create ideas or get information back from employees to present ideas
to the company. A disturbance hander would be responsible for corrective actions and handle company disturbances. A manager would do the same if they had a disruptive employee. The resource allocator organizes a company’s resources. A manager would do this by authorizing certain items or filling out a budget report. The negotiator would handle the negotiations that the company would face. A manager does this by negotiating with employees or even customers on products.
Gemmy Allen. “Management modern” 1998
“Had no information on this site” Slideshow
Karlsen Jan. “Information Technology Management roles” 2002