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Differences in communication
Reflection on your communication style
Communication and interaction skills
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Question 1: Describe the situation and why the conversation will be a difficult one.
This August, during my short vacation back home, I am planning to have a difficult conversation with a former fellow who I have known three years ago while I was serving in the Taiwanese Armed Forces. We were best friends at that time; however, due to a series of misunderstanding occurred in the last month of our service, we stopped talking to each other ever since and eventually became estranged. Now every time when I look back at our withering friendship, I cannot help but feel regret about it. And I am planning to have a difficult conversation with this friend, trying to recover our long past friendship.
It will be a difficult conversation for us for several reasons. First, we have not stayed in touch since our discharge from the armed forces. Several years have passed and now it seems imperative that we re-establish an effective communication channel and get to re-know each other in the shortest possible time. Second, when dealing with the “what happened” conversation, we must manage to revisit all the misunderstanding occurred two years ago, so that we are able to exchange our stories. Lastly, we need to properly and openly express our feelings, a challenging situation that I am not comfortable with. Considering all these factors, I anticipate our conversation to be both a difficult and a challenging one.
Question 2: Discuss the what happened conversation.
The “what happened” conversation centers on a disagreement generated by misunderstanding between two parties (Heen et al, p.26, 2010). In such a difficult conversation, we must first understand that it is rarely about getting the facts right, but rather, it is about conflicting percep...
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...ore about his story and recognize the misunderstanding involved, but also directly encourage him to reveal more of his story. This will lead to effective communication between us. Second, I must speak for myself with clarity and power, so that I can express what I am thinking and feeling. As I am usually not a confident speaker, some preparations will help me identify the key issues in my story, so that I can give him the whole spectrum of my story during our conversation. I must provide the context and the development of my feelings during those past events to help him understand me better. By carefully examining all the above-mentioned tactics, I found that a difficult conversation is all about communication. By openly expressing my story and actively listening to his story, I should feel confident that I will eventually succeed in such a difficult conversation.
...om an unbiased perspective, engage in self-discovery, listen from a stance of genuine curiosity, ask questions, and pay attention to feelings. Finally, with consideration for both perspectives, we can begin problem solving. The authors of Difficult Conversations suggest working toward a productive, learning conversation, and they offer realistic advice on obtaining this objective. I am glad that I had the opportunity, and that I took the time, to read this book. It has empowered me to tackle difficult conversations with confidence, and it has changed my approach to problem solving.
Communications generally occur in body languages: how the individuals interpret each other. Her essay is an event that is reoccurring more and more lately. The event results in a failure in marriage. In today’s society more and more people are splitting up or having divorces due to miscommunications. The essay, “Sex, Lies and Conversation,” that Deborah Tannen wrote is much use of today because it explains where miscommunications happen and she has her own studies and research to back it up. The essay goes into depth about her ideologies that cause miscommunications. Look at a miscommunication twice and do not be quick to judge because it will save plenty of
In this assignment, I will be conducting a Sociological analysis of a piece of naturally occurring interaction between two people. I will complete this by doing a transcription the piece of interaction using the work of Harvey Sacks and his work on conversation analysis. For this the piece of interaction I have used is that off a radio station. This involves George Galloway hosting his programme on Talk Sport and having a debate with a male who phones into the show. For this piece of interaction I will highlight many key theories that are covered in conversation analysis, such as turn taking, arguing, teasing and clashes of characters within the discourse. I will develop these aspects within this assignment and implementing this into the chosen discourse interaction.
Most of us think that we listen well, but we don’t. Not really hearing what others are trying to say can get costly. When people don’t feel heard they tend to get irritated, confused, and pull away from each other. In the book, “Why Don’t We Listen Better?” Petersen describes in detail communication in five sections. Petersen’s communication consists of two people who connect on a gut level through a respectful talking and listening interaction. One person takes the role of the talker and his or her goal is to share his or her thoughts and feelings. The other person takes the role of the listener and clarifies what the talker says in a safe and understanding environment.
In Robert M. Hutchins essay, ”Preface to The Great Conversation” he discusses how he believes Great Books are the finest creations. According to Hutchins, Great Books are the books written in the Western civilization. Robert Hutchins believes reading these books will help everyone morally, intellectually and spiritually. In the fifth paragraph Hutchins state, “the rising generation has been deprives of its birthright: adults have come to lead lives comparatively rich in material comforts and very poor in moral, intellectual, and spiritual tone.” Hutchins believes this because this generation isn’t reading the Great books, to such on the materialistic thing in life. I disagree with Hutchins. I don’t’ believe everyone should read Great books. I disagree, everyone opinion of a great book is different.
Poor communication strategies can cause tentative conversations and further any conflict that has already risen. For example, in mixed-sex conditions, men and women were more tentative when discussing topics that were particular to the other sex (Palomares, 2009). Meaning, that unless the woman was knowledgeable about sports, she would more tentative during a conversation with a man about sports than...
Communication is a vital skill in all facets of life and all occupations. Before a person begins work, they first interview with the employer, where their communication skills are made apparent. These skills are vital to daily success in the workplace, whether they are used in direct communication or indirectly through the written word. It is crucial that the true meaning of what one person is trying to communicate to another is made perfectly clear the first time to ensure efficiency and success throughout all paths of life. There are also several situations for communication a person may experience. Communication situations can happen at any point in a person’s life, and it is imperative that a person is prepared for these situations when
There are types of communication that we use in our daily life, which are: verbal and non-verbal communication. The way you react to those communications is effective too. Both of these types of communication can be very effective when you communicate with someone or people. Effective communication also depends on who we are talking and whether we agree with what they are saying. Effective communication can solve this friendship breakdown. Non-verbal communication with you friend could be: eye contact, body language (positive and negative), posture, , facial expressions and head movements. Non-verbal communication can be misinterpreted.
I learned that it is important as a collaborative leader, to address difficult conversations head on and handle them with professionalism before they get out of hand. As discussed in the course reading, “Difficult Conversations”, it is important to handle these situations with control over your emotions. In order to control your emotions, one must understand their feelings and being able to handle them in the most appropriate manner. (Stone, Patton, & Heen, 2010). It is also sometimes helpful to start the conversation off by telling it through the Third Story, this way no one is taking sides from the get go (Stone et al., 2010). From our role plays I have been able to practice many different difficult conversations that I could potentially have in my future. Some of which I have actually had shortly after practicing them in class. These role plays encouraged me to work on and improve my overall communication and listening skills, while having a difficult conversation. One thing that I learned from the role plays was the importance of eye contact. By maintaining eye contact throughout the conversation, the speaker will feel that they are being respected and listened to. Along with that, I have learned to control my non-verbal’s. For example, I used to play with my hair and tap my foot a lot during awkward and difficult
I am hoping for a win-win outcome where both of us gain our friendship back (O’Hair, Wiemann 184). We might have to make more time for each other and compromise other events such a volunteering, sports and other things but, this compromise may make us both happier. We might have to work a lot to see each other, but I hope it will be well worth it.
Months past since the last time we’ve seen each other. Months since the time I saw him giving it his all during conditioning. Words cannot describe how much this person impacted the lives of many people in my hometown of Smithfield, RI. It was mid-November. My brother was heading home from college and I picked up my brother from the train station. He distressingly broke the news to me about his sudden passing, and my heart dropped to my stomach. During the whole ride home, I was too nauseated to even speak. I wanted to believe that I was simply having a bad dream. I cried myself to sleep that night. I had school the next day and wasn’t able to function properly. Walking through the crowded halls, I watched all of my classmates walking to their classes in tears. As the announcements came on through the intercom, I could hear the sorrow in my principal's voice as he was speaking about weekly events. I had continuous flashbacks of the cheesy jokes he used to tell, his lustrous smile that brought happiness to others, and his curly perm that he never wanted to cut. I just wanted to stay in my bed and let every single tear drain from my glands. I went to the candlelight vigil for him the next day. Almost everyone from the town attended with a candle. The iridescence reflecting from the candles illuminated the sky with an angelic glow. I felt like he was there next to us at that moment, smiling for what
The conversation I chose to analyze was the third conversation between two participants about a classmate they go to school with. After reading and analyzing the conversation I would have to personally find it unsuccessful. The reason is because only one participant is actually successful in communicating their point to the other person.
But I had realized that I do not have to have all the answers and I am not here to give solution to the client. Instead, I am here to assistant the client in finding solution to their problems that would work for them. Therefore, when I am stuck I would have to paraphrased or summarized the client statement or conversation that the client had said to me. I would always keep in mind that I have to be an active listener and listen to my client with non-judgmental. This is only reason that I was able to continue with my session with my client (husband) and most of the time I did not let our relationship interfered with the counseling session. During the interview I had use the reflection of meaning, interpretation and reframing. Meaning is how my client feels about the situation. Interpretation is what I think he is feeling about the situation. As for the reframing I had assisted the client to find an alternative way for client to approach the
Use communication skills effectively, use active listening by listening to the other person and paying close attention to what they are saying, asking questions and rephrasing what the person says to ensure understanding.
Conversation is defined as an “informal interchange of thoughts, information, etc., by spoken words; oral communication between persons” (“Conversation”). This informal talk gives people the opportunity to open up to others, analyze other’s perspectives, and share ideas and interests. Conversation is an intimate experience that initiates bonds between all who are involved. These bonds unite people, creating a sense of community. A community is described as a group of people that live in the same place or have common interests. In a community, people are proactive and are involved. Also, they truly care about the wellbeing of a common interest or activity. Conversation helps to bring people together in a community by giving a voice to all who are involved and uniting all as one.