On the 16 August 2015, I had the opportunity to meet with the Business Operation Manager Linda Kujala at the University of Canberra, Faculty of Business, Government and Law. This meeting was in regards to my work experience placement which went on well as she was able to explain the task I will be undertaking during my placement at the faculty reception desk with some other staff of the faculty. Some of the duties I will be involved in are as follows: assist during the orientation week from August
I have always assumed that a Receptionist working for a social service agency would have thankful people walking in the doors, or calling for help daily; and, as the first person who speaks to those in need, the Receptionist would obtain a high sense of fulfillment from providing information regarding needed services to people, However, if you think this is true, then you only have half of the story. It is true that, as the Receptionist, you get the honor of helping people, but you also take on
Irene Kemp got a new job at Key Data Processing Co (KDP). Irene was hired as a payroll clerk because she had three years of experience she had 15 years ago. In the afternoon Irene’s 15 year old son Jim ask her “How did it go?” Irene responded by “Oh, okay I guess, although I’m not really sure.” When Irene arrived at work she went to the personnel department. She arrived at the personnel department and the personnel assistant gave her some forms to fill out. They explained to Irene various hospitalization
Cathy Brannen’s compensation. AREAS OF CONSIDERATION • Salary scheme of other employees in managerial positions. • Cathy’s seven years of stay in Troupville Business Systems. • Annual profit of the company. • Rate of compensation of a receptionist. • Cathy’s previous compensation in her prior job. • Cathy’s competitiveness, skills, and talents. • Reaction from other employees who have known Cathy’s compensation scheme. • Agreement between Cathy and Harvey regarding the onset of the business
Vonage virtual receptionist for small business Vonage has created a tool that prompts callers to select a few options from a phone menu. Once a caller dials into a company number, an automated record plays and informs the caller how to reach a desired extension. The extension numbers and the recordings can be updated from the administration portal in the settings page. The tool gives a company ability to create multiple virtual receptionists and scheduled to specific times. For example, one can set
patient walks in the door. If the receptionist is not helping another patient, she greets the patient that has just walked in. The patient waits in line to check in with the receptionist (he or she enters the Arrival Queue). Once the patient reaches the desk, the receptionist asks if he/she has an appointment. If the patient does have an appointment, the receptionist "arrives" the patient, which consists of checking the patient into the computer system. Then, the receptionist checks the patient's demographics
progress of her spine. Currently, she is a freshman in college and is going The receptionist was on the phone for quite a long time before she could reach out to Ms. Patient. In the end, the receptionist just took Ms. Patient’s insurance without any clarification and made her wait for a while. Additionally, she was unable to focus on Ms. Patient and got distracted when another patient asked for indications. The receptionist clearly indicated unprofessionalism when she was unable to provide adequate information
shadowed at St. Anthony’s Infusion Center in Gig Harbor from 9:00 a.m. till 1:00 p.m. There were two receptionist Linda and Lisa. Each patient that came in was greeted politely with a smile and a big hello, how are you today. If they were helping another patient or on the phone and another patient came in they politely said to the patient “please take a seat I will be right with you”. Each receptionist seemed to know each patient well, they would talk with them about something in their life or how they
This issue requires immediate action and will immediately be addressed. I would speak with the receptionist and go over the expectations. The receptionist will be instructed to place her cellphone away and to only use it during their lunch hour. The occurrence will be documented in the employee’s file as a method to track conduct issues. The fourth issue is the reports are
Firstly, a support assistant, special education needs assistant or special educational needs teacher may use visual aid (presentation) to show their colleagues what they are going to teach the children in class. This is because then it will be clear to them what they would need to do to ensure the children do the correct thing. Whereas, the therapist may talk to their colleagues about a video clip. They are planning to show the children. This will help them to know clearly if this is the right thing
to turn back and make my way back home the smiling receptionist said. “Well, hello Bilal we were expecting you, why don’t you take a seat?” This had been my first time going to somewhere like the dentist alone. To be honest I was calm until I heard muffled screaming “Aoowww” from room number 3. No patient came out of room 3 after what I had just saw I was praying that the smiling receptionist doesn’t tell me to go to room 3. The smiling receptionist was sitting and she resumed announcing patients name;
Do we need an extra pair of eyes? For many years, school security has quite a history to tell. On April 20, 1999, two students at Columbine High School in Littleton, Colorado killed twenty-three students and teachers and wounded at least twenty other students. Those two students killed themselves approximately 12:08 pm. SWAT teams arrived forty-seven minutes later after the shooting started. Law enforcement said the school to be under control after five hours. Before the school shooting happened
Garth became easily irritated all began with the greetings of both the receptionist and the salesperson. Next Garth was placed on hold a total of 4 times and was cut off twice by two separate employers. Some of the first problems that arose began when Garth decided to contact the dealer through a telephone line, where the auto dealer’s employees failed to answer the telephone with poor greetings. First it began with the receptionist, where she identified the name of the dealer and failed to mention
2. Job Descriptions Front office Manager Front office manager is responsible for the whole operation of front office department and he manages planning, budgeting, staffing and ensure payroll. He reports to Rooms division manager or sometimes to General Manager of the hotel. Below are some essential and managerial duties and responsibilities. o Keep up a high quality service standard and professionalism. o Meeting with guest and responding quickly to guest requirements. o Resolve employee’s
titled as ‘communication problems’. In this video clip, a hotel where we can see a lot of guests are walking up and down coming in and going out and staff are looking busy. In this episode 5 main characters can be seen, the manager Sybil, the receptionist, Polly who often is the calmer and helpful attitude, and waiter, Manuel (Andrew Sachs),who can hardly speak English and two guests, gentle man and lady(Mrs. Richards). There are a number of strong, conflicting verbal interactions between Polly
Standing amongst musically-adept buildings that easily dwarf it and construction that does not help its aged appearance, the Schmidt Vocal Arts Centers (SVAC) stands as a rehearsal, office, and studio spot for all vocal students—major and minor alike. Looking back into the history of the building, it once stood as the Koinonia House and was changed after in honor and recognition of the William E. and Casiana Schmidt's gift to the Opera Theatre program. This could explain the exterior design of the
relations services responsibilities which required filling forms and submitting documents by the employee. First issue is that employees fill and submit the forms to the reception. If the employee misunderstand of such category, they ask the receptionist. The receptionist aren’t specialized
Business mathematics is mathematics used commonly in companies and businesses worldwide in order to set up and manage how their operations work. Mathematics can be used in accounting, managing inventory, marketing, sales, and financial gain. Typically in business one may use elementary arithmetic, elementary algebra, statistics and probability. In education, “Business Mathematics” undergraduates whom are business students take some mathematics classes. They are usually not as hard and might not
Cultural Dimensions in People Management For any international organization, it is of extremely significance to understand cultural differences and make good use of them in the global context. Through insight into a culture perspective, the article analyzes the role and impact of culture. It starts by introducing prerequisite concept of socialization and then deals with four cultural dimensions on the national level. Finally, it copes with corporate culture. Socialization Socialization
retirement matching and reduce the end of the year bonus to solve his financial dilemma. These cuts free up money to meet the required minimum wage increase, ensure competitive compensation for staff, and achieve customer service goals. Because the receptionist and custodian make less than minimum wages, Richard reduces the end of year bonus and re-allocates those funds towards their pay increases. Incorporating these changes in business operations allows Richard to meet financial obligations and service