The merger of Air France-KLM 1. Introduction 3 2. Cause of the problems faced by Air France-KLM post 2009 4 3. The organizational structure of Air France-KLM 5 4. Discussion of the ''Transform 2015'' program 6 5. Conclusion 7 1. Introduction In 2004 the airlines Air France and KLM merged into a new entity known as Air France-KLM. Both the CEO's of the companies saw the need to merge because of the need for consolidation in the European aviation industry. It was a unique merger
Merger Air France – KLM Organizational change Roos Theunissen 2165763 28-05-2014 Table of contents 1. Introduction 2. What contributed to the problems faced by Air-France-KLM post 2009? 3. Organizational structure Air France – KLM 4. New organizational structure Air France 5. Transform 2015; did the measures revive the airline? Introduction There is al lot of parties who were allied to the merger. Schiphol was afraid to loose clientages, the state thought that
Air France-KLM Organized under French law, Air France – KLM SA, is a limited liability company that operates one of the largest airlines in the world. The core business of Air France-KLM is passenger transportation, however, other activities include maintenance, aeronautics, cargo, and additional air-transport-related activities involving mostly, catering (Air france-klm group, 2016, p. 13). Both Air France and KLM are amongst the few airlines that were founded before World War II. Both bearing
program of French-Dutch airline, Air France KLM. The airline was formed through a merger of French and Dutch carriers in 2004. The case describes the cross border alliance and the airline's good performance in the initial years post merger. However, from 2009, the company was struggling to remain competitive in the changing global aviation industry. According to some analysts, the differences in culture and management styles of both Air France and KLM became a hindrance to the realization of the
Systems’. The complete stakeholder analysis can be found in Appendix A. In this analysis the internal stakeholders of Air France – KLM Cargo are identified firstly. After this, the external stakeholders are specified. Internal stakeholders are defined as persona located at the Amsterdam hub, part of Air France – KLM Cargo. External stakeholders are either Air France – KLM Cargo departments outside of the Amsterdam hub or other external parties. For each of the stakeholders the resource dependency and
up, the KLM captain, the most senior pilot working for KLM, advanced the throttles (a standard procedure known as "spool-up", to verify that the engines are operating properly for takeoff) and the co-pilot, surprised by the maneuver, quickly advised the captain that ATC clearance had not yet been given. Captain Van Zanten responded, "I know that. Go ahead, ask." KLM First Officer Meurs then radioed the tower that they were "ready for takeoff" and "waiting for our ATC clearance". The KLM crew then
The Pan Am flight was instructed to take the third exit and wait for clearance while the KLM flight completed a one-eighty degree turn in order to line up for takeoff. Once they had completed their turn the Captain of the KLM flight began to take off without getting clearance to do so. They weren’t aware that the Pan Am flight was in their way and merely assumed that the runway was clear. The Pan Am flight
WELCOME TO CLUB 2000: DELIVERING CUSTOMER CARE THE AIR FRANCE-KLM WAY PROBLEM: Dr. Jaeger is not just any Air France traveler – he is a privileged member of the airline’s most elite loyalty program: Club 2000. By virtue of this membership, he is to expect the utmost in superior service quality standards from Air France. But after a horrible experience with the airline that left him “standing in the rain,” literally, he is not only incensed from his travels gone awry, but even more from the
which one is more attractive to investors. Air France Air France is a subsidiary of Air France-KLM Group. It operates worldwide scheduled passenger and cargo services to 185 destinations in 83 countries. On September 30, 2003, Air France and KLM Royal Dutch Airlines, has announced the merger of the two airlines, the new company to be known as Air France-KLM. The main advantages of Air France- KLM are the followings: • Passenger transportation - biggest European airline with 25.5% of market share
were perished when a KLM Boeing 747 attempted to take off without clearance and collided with a taxiing Pan Am 747 at Los Rodeos Airport. Unfortunately, there were no survivors from the KLM aircraft; 61 of the 396 passengers and crew on the Pan Am aircraft survived. From the incident, we can infer that pilot error was the primary cause. Owing to a misunderstanding with the ATC, the KLM captain understood he had clearance for take-off. Another cause was dense fog, meaning the KLM flight crew was incapable
An accident can occur if there is lack of intention and no proper procedure being made either by the maintenance personnel or pilot can lead to the disaster which will cost a lot of life. The following assignment on the Tenerife accident, between KLM 4805 and Pan Am Clipper 1736, on March 27, 1977, is a research of human error occurred in the accident base... ... middle of paper ... ...r technical crews and staffs for their behavior and performance. Positive employee will results in positive
saw the expansion of the commercial airliner market (Century of Flight 2008). As the need for air-transport grew so did the supply, as for any demand. Ailing such as Lufthansa (Germany), United Airlines (United States), Imperial Airways (Britain) and KLM were just some of the airlines that started operating in this
Company Analysis: Northwest Airlines Introduction Northwest Airlines is one of the pioneers in the airline transportation industry and is ranked at the fourth largest air carrier in the United States today. The success of the carrier depends on the quality and reliability of the service at a reasonable price. Close competitors force Northwest to innovate their services by increasing efficiency. This essay will try to examine different perspectives in the services needed to successfully complete
Introduction Delta Air Lines is one of the many airlines in this industry that is trying to make profit in this competitive industry. A slow recovery from bankruptcy forced many of the U.S carries to join with other airlines in order to continue in this business. Like many airlines in this industry Delta Air Lines has been operating off a hub and spoke system. Having to place different hubs all over the country allows the company to efficiently provide scheduled air transportation for its passengers
Pan Am World Airways Michael Darden Southeastern Oklahoma State University AVIA 3293 Abstract Pan American World Airways was an airline that knew no boundaries. With a bet on a flight from Key West, Florida to the Havana, Cuba, Juan Trippe started what is remembered today a legendary airline. Pan American Airways opened up the world to new locations that would have been thought of only accessible to the noble, wealthy and famous. Juan Trippe’s vision was to offer luxurious travel for
Introduction The company of Flying Emirates The Emirates Airlines is one of company of the United Arab Emirates Airline. Emirates airline established in 25th may in 1985, their head office is in Dubai and it based on the international airport. The Emirates Group is the parent company of the United Arab Emirates airline. Emirates airline emirates government owns from Dubai. Emirates Airlines is one of the fastest-developing airline. Emirates Airline has abundant and independent finance, in
Introduction The airline industry is one most vulnerable industry to global events. Catering for customers, passenger or corporate, airline companies are under increasing pressure to enhance in-cabin and ground services, update plane fleet, develop more strategic partnerships to expand into new markets or enhance market positioning in an existing one. The increasing security risks in recent decades have further burdened airline industry by introducing more security measures on-board and/or on ground
should be different design for different people for instance different design for the people with disabilities .The design should have certain features that support people with disabilities like for example people with colour blindness effect. The KLM model or the keystroke level model, which was developed by David Kerias who designed an 11- step guide for organizations to see how long it takes to complete simple data input tasks using a computer and a mouse. It has proven to be the best effective
Sudhir Andrews (2007, p. 55) believes the airline catering industry has advanced and come a long way from minimal offerings on board, moving from sandwiches and flasks of coffee to full dining service designed by expert gourmand chefs to cater to different passengers tastes and needs. Flight caterers are constantly striving to provide air passengers with meal choices that are complete and nutritious along with delicacies on board. Food further varies with the class of travel. While the economy class
companies are clustered around the two main import and export centres: Amsterdam Schiphol Airport and the seaport of Rotterdam. The best-known transport companies are Nedlloyd, Frans Maas and Smit International. The world’s oldest national airline, KLM Royal Dutch Airlines, had to merge with French airline Air France in 2003. Many Dutch companies operate globally. The Netherlands' three largest international trading companies are Ahold, SHV Holdings and Hagemeyer. Many manufacturers, such as Unilever