Telephone Follow-Up After Treatment for Breast Cancer

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Telephone Follow-Up After Treatment for Breast Cancer: Views and Experiences of Patients and Specialist Breast Care Nurses

Identifying the Phenomenon

This essay focuses on the views of patients and specialist breast care nurses (BCN) on telephone follow-up after treatment for breast cancer. The problem in this article is whether or not the telephone follow-up is an effective alternate form of follow-up treatment for breast cancer patients compared to routine hospital appointment follow-ups. This phenomenon is a continuation of broader research previously carried out on the subject. The article affirms from previous research that, "telephone follow-up by BCN's (Breast Cancer Nurses) for women who had completed treatment for breast cancer demonstrated that patients had higher levels of satisfaction, but did not have higher levels of anxiety as a result of foregoing clinical examination and face-to-face appointments" (Beaver, Williamson, & Chalmers, 2010, p. 2917). Research demonstrated that "there were no differences between the telephone and hospital groups in term of time to the detection of recurrent disease" (Beaver, Williamson, & Chalmers, 2010, p. 2917).

Purpose

The intent of this study was to contrast standard hospital follow-up by a physician with telephone follow-up by a specialized breast care nurse and identify which intervention received the greatest patient overall satisfaction. The study is especially relevant in nursing practice, as it highlights the importance of patient-centered care. By determining the intervention that provides the most satisfaction among patients, the quality of care improves and the respect, preference, needs, and values of the patient are met.

Method

This study utilized a q...

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...e have the skill to provide effect communication and care through a telephone conversation. This research is truly significant because it highlights the impact nurses can make. Through the use of a telephone follow-up, as opposed to a physician led hospital visit, advanced level nurses have the ability to provide thorough care and allow patients to feel more at ease on the phone. This intervention alone improves quality of care tremendously. While this study specifically focused on breast cancer patients, the use of telephone follow-up could be applicable to several other diseases.

Works Cited

Beaver, K., Williamson, S., & Chalmers, K. (2010). Telephone follow-up after treatment for breast cancer: views and experiences of patients and specialist breast care nurses. Journal Of Clinical Nursing, 19(19/20), 2916-2924. doi:10.1111/j.1365-2702.2010.03197.x

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