The Sakai Project

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During the fall semester of 2009, I set out to understand the managerial process of the open-source

software collaboration project Sakai1. This effort became my final project for the course Managing In

Information-Intensive Companies, taught by Morten Hansen. Using the framework for understanding

the innovation, collaboration, and decision making processes in organizations, I researched the inception

of Sakai, it’s early development, and it’s current status. I found that the success of their product at

Berkeley (bSpace) was based on the unique collaborative model of Sakai. So, I studied to governance of

the Sakai Project, with hopes of understanding how their organizational and collaboration models

affected their product.

The Sakai Project reorganized in 2007 and adopted a unique model of governance and collaboration in

order to address the following problems: 1) Collaboration: Distributed development can lead to project

silos. Tools need to be interoperable, and it is difficult for developers spread out across the world to

coordinate this. 2) Governance: Who makes the decisions? While bubble up development is the ideal,

who will ultimately make the decision about whether a new tool goes into the source code? Also, who

makes decisions about the requirements for the project?

I interviewed six people who were involved in the development, deployment or support of bSpace and

Sakai. Through the interviews, I attempted to understand the experience of key people at all levels of the

organizations, keeping in mind that the interviewees represented a small fraction of the people in those

levels. I found that in the previous governance model: there was not a clear separation between who

made the decisi...

... middle of paper ...

...growing group of global developers. This decision helped it

leverage the collaboration of the group for the development of a better product.

What were the constraints in implementing these changes? From what I could gather, resistance to these

changes didn’t come from individual, but from the organization itself. To explain, we can refer to the

concept of organizational inertia - large groups of people coordinating activities will have difficulty

implementing new changes in process and decision making, like a large ship has difficulty changing

course quickly. Most people I talked to expressed that the changes the Sakai Project has been making

since 2007 have been moving the organization in the right direction, albeit slowly. The newest concern

seemed to be about about the development of the latest version of their product, Sakai 3, than

governance.

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