Research Summary on Improving the Sony PlayStation Video Game Industry

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The Sony PlayStation has stable ground in the video game industry, but needs to evolve more. The lack of networking capabilities and limit of software offerings has kept the PlayStation from controlling the market. Sony must also market better and make the people aware of what the Sony PlayStation and PlayStation Network have to offer. Through research and interviews, we have discovered that the general public is uninformed of the network’s capabilities. Sony needs to focus on customer needs and wants to reach their customers better. Currently, the PlayStation 3’s strongest aspect Word choice. However, Sony has the opportunity to regain market control with improved networking and a wider range of software.

Sony is faced with clear and present issues that have been keeping them from truly excelling in the video game industry. The lack of innovation within their video game networking and consoles has resulted in them having a small market share of the industry. While Sony may lack an advantage within the networking area, the PlayStation offers a Blu-ray player that the competing consoles don’t have. The Blu-Ray player has helped keep the Sony PlayStation strong in the video game industry. However, there are opportunities which Sony can, and is attempting to, capitalize on to continue their strength against competitors.

Sony is way behind the Nintendo’s Wii, primarily due to the Wii’s motion sensitive controllers and the wide range of software offerings. The Microsoft Xbox has an advantage over the Sony PlayStation with their Xbox live and more popular software. Sony PlayStation is stepping up its efforts to make their networking capabilities superior to their rivals. One strategy for this is a collaboration betwee...

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... the PlayStation Network doesn’t.” However, these answers reflect upon the apparent popularity of Xbox Live and not the actual capabilities of each system. None of the previously mentioned responses surprised us and they were mostly in line with our findings. Our interview research findings further confirm Sony’s problem and opportunity within the online gaming world.

Sony has all the tools and skills to be an inventive company once again. Sony has lost some connection with customers and the power of the Sony name. The loss of brand name power for Sony is important in any opportunity they seek. Upgrading the potential of the PlayStation Network is a great move to recapture market control. While Sony may be moving to improve PlayStation networking capabilities, they must use a combination of marketing and innovation to reach the general public more efficiently.

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