Rational For a Moral Claim: ICT System Errors and How Employees Handle Such Errors

Rationale for the moral claim

This paper focuses on the considerations that enter into any moral claim situation in situations involving information technology. The core of the argument of this paper is contained in the following diagrammatic representation of a situation involving moral claim:

The case study subject has a valid claim to correction of her data in the computer systems. Data entry in her case was done erroneously and according to ACS Code of Professional Conduct 1.2.4 competence was not deployed and an” endeavour to provide products and services which match the operational and financial needs of your stakeholders values” was sorely found missing.Also according to ASC 1.2.1 public interest was not fulfilled in that there was no distinct attempt to “ identify those potentially impacted by your work and explicitly consider their interests”; there was also no perceived attempt to see inside the sorely distorted social system of the woman, whose pension got reduced to negligible figure due to wrong data entry of her assets & income details in the computer systems Centrelink officials were also insensitive to the 1.2.2 of ASC in that they did not appreciate or “give due regard to, the perceptions of those affected” by their work and made an “ attempt to increase the feelings of personal satisfaction, competence, and control of those affected” by their work. They also lacked professionalism as per1.2.6 of ASC as they made almost no “endeavour to extend public knowledge and understanding of ICT”. The case study narrates of another erroneous data entry and its deleterious consequences which almost doubles the above negative debate concerning Centrelink. The ICT systems at Centrelink are existing withi...

... middle of paper ...

...explained in following source,” At this stage, people begin to account for the differing values, opinions and beliefs of other people. Rules of law are important for maintaining a society, but members of the society should agree upon these standards”. (Kendra, 2014)

References

Finlay, Stephen (2007). Philosophy Compass 2 (2007): 10.1111/j.1747-9991.2007.00100.

Moral Concepts and Theories, (2014). (ESSAY #3). Downloaded on May 20, 2014 from http://www.vmi.edu/uploadedfiles/faculty_webs/mech/hodgestm/courses/me457/moral.pdf.

Crain W.C. (1985). Theories of Development. Prentice-Hall. pp. 118-136.

ACS Code of Professional Conduct. Various references to its articles.

Kendra, Cherry (2014).Kohlberg's Theory of Moral Development. Stages of Moral Development. Downloaded on May 20, 2014 from http://psychology.about.com/od/developmentalpsychology/a/kohlberg.htm